AutoZone Auto Parts

4.3
299 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Roosevelt in Monroe, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monroe, NC or call us at (704) 289-3100.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1239 W Roosevelt Blvd, Monroe, NC
28110, United States

Hours

Reviews

4.3
299 reviews
5 stars
191
4 stars
60
3 stars
15
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for rudeness and lack of knowledge.

Product Availability

Customers frequently reported issues with product availability and inaccurate stock information, leading to frustration.

Store Operations

Several complaints about store hours and early closures, causing inconvenience for customers.

Staff Knowledge

While some staff members are noted for their expertise and assistance, others are described as inexperienced or unhelpful.

Overall Experience

Overall, experiences vary widely; some customers express satisfaction with service and product availability, while others report significant frustrations.
  • TP
    Terron Piedra
    Oct 23, 2025
    1.0
    Stopped in to get to get lug wrench for my car and was given the wrong size after showing comparison to the one I already had. I was stuck on the side of the road for hours and finally came back at 7pm to return item and they completely closed early for no reason.
  • CE
    Chad Ellison
    Oct 21, 2025
    1.0
    Second time I’ve placed an online order showing the part in stock and then it sets showing online that the item is processing. No one answers the phones. Contacted customer service and they sent a email stating they couldn’t get anyone on the phone and that my order had been refunded. Takes forever to get anything in the acual store that has to be pulled from the back from a computer number. Last time I will ever use this auto zone or any others. Complete headache all around. This among other reasons is why I haven’t shopped there as much in the past year. Good luck
  • CC
    Candice
    Sep 28, 2025
    1.0
    Called to try and use our corporate account on a Sunday and they couldn’t do it due to scammers on Sunday. They said corporate at the store was closed but 2 other store we called were able to run our corporate account and get us the battery we needed! Vehicles don’t take a day off to not break so why should I have to drive 30 mins away to get what we needed! Monroe store beside Sonic sucks! We asked for the manage and they placed me on hold and he never came to the phone!
  • BA
    Beatrice Allen
    Aug 12, 2025
    5.0
    Very helpful and nice straff

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Monroe, NC?

AutoZone is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Monroe offer in-store pickup and same-day delivery?

Yes, the store provides both in-store pickup and same-day delivery services.