Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Highway 74 in Monroe, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monroe, NC or call us at (704) 225-8018.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for poor attitudes and lack of assistance.
Staff Knowledge
Several customers highlighted the expertise of specific staff members, noting their ability to assist with car issues and product selection.
Store Environment
The store is generally described as clean and well-stocked, although some customers reported issues with staff behavior and attentiveness.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration when specific items were not in stock.
Management
Management received both commendations for improving the store atmosphere and criticism for not being present during customer issues.
KK
KEISHA
Nov 10, 2025
5.0
This was best experience I had in long time. I worked with Salone & Ulissnes . Everyone was pleasant and knowledgeable. I appreciate the customer service. I can’t wait to come back to shop .
RM
Richard Maxwell
Jul 18, 2025
1.0
Walk in the store at 6:12 PM today looking for an Ultima type 34 battery. I walked around the store, not finding it. I walked up to the counter. The attendant just walked away from me to the back. The second attendant was going through a box of I’d still be put on the shelf no one asked me if I needed help. No one offered to help. No one asked what I was looking for so I walked out. This is this is the worst AutoZone I’ve ever seen
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Monroe, NC?
AutoZone Auto Parts in Monroe, NC is open from 8:00 AM to 9:00 PM Monday through Friday and Saturday, and from 9:00 AM to 8:00 PM on Sunday.
What services does AutoZone Auto Parts offer for customer convenience?
AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services for customer convenience.
What brands of auto parts are available at this AutoZone location?
This AutoZone location carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Monroe, NC?
AutoZone Auto Parts is located at 3231 W Highway 74, Monroe, NC 28110, USA.
What types of products can I find at AutoZone Auto Parts on W Highway 74?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Can I contact AutoZone Auto Parts in Monroe via email?
Yes, you can reach AutoZone Auto Parts via email at customer.service@autozone.com.
How can I reach AutoZone Auto Parts in Monroe by phone?
You can contact AutoZone Auto Parts in Monroe by calling (704) 225-8018 or the toll-free number 1-800-288-6966.
What nearby automotive services and shops are close to AutoZone in Monroe?
Nearby automotive services include Certified Collision Services Inc, Classic Collision, Megill Automotive Inc, and Web Autos used car dealer, which could assist with repairs and vehicle purchases around your AutoZone visit.
Are there convenient car rental options near AutoZone Auto Parts in Monroe?
Yes, Enterprise Rent-A-Car and Hertz car rental agencies are nearby, ideal if you need temporary transportation while servicing your vehicle at AutoZone.
What nearby amenities can I visit around AutoZone Auto Parts in Monroe?
Around AutoZone you can visit locations like Bank of America ATM for banking, Edible Arrangements for gifts, and Echo Nail Spa for personal care, making errands or leisure convenient during your visit.