Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Highway 74 in Monroe, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Monroe, NC or call us at (704) 225-8018.
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, several reported poor service and unprofessional behavior from some employees.
Staff Knowledge
Many customers appreciated the knowledgeable staff who provided assistance and advice, although some noted a lack of knowledge among certain employees.
Store Environment
The store is generally described as clean and well-stocked, but some customers mentioned issues with staff behavior and customer engagement.
Product Availability
Customers frequently noted that the store had a good selection of products and parts, although there were instances of specific items being unavailable.
JR
Jodi Robbins
Dec 12, 2025
5.0
I have had to make a few trips to AutoZone this week and have interacted with four or five different employees at the store, including the manager, Silone. As a woman myself, I was quite pleased to see two women working here in higher positions, who had good knowledge about their product and the processes for my inquiry. Where I come from originally, the automotive industry is usually only male populated so this was a pleasant surprise! Also had the help of three younger gentlemen who were equally educated on the products. All were extremely kind and courteous.
RF
reyes flores
Dec 1, 2025
5.0
Ulices was a great help today. He helped remove and install my wife’s car battery. Thank you so much.
KK
KEISHA
Nov 10, 2025
5.0
This was best experience I had in long time. I worked with Salone & Ulissnes . Everyone was pleasant and knowledgeable. I appreciate the customer service. I can’t wait to come back to shop .
RM
Richard Maxwell
Jul 18, 2025
1.0
Walk in the store at 6:12 PM today looking for an Ultima type 34 battery. I walked around the store, not finding it. I walked up to the counter. The attendant just walked away from me to the back. The second attendant was going through a box of I’d still be put on the shelf no one asked me if I needed help. No one offered to help. No one asked what I was looking for so I walked out. This is this is the worst AutoZone I’ve ever seen
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Monroe, NC?
AutoZone Auto Parts in Monroe, NC is open from 8:00 AM to 9:00 PM Monday through Friday and Saturday, and from 9:00 AM to 8:00 PM on Sunday.
What services does AutoZone Auto Parts offer for customer convenience?
AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services for customer convenience.
What brands of auto parts are available at this AutoZone location?
This AutoZone location carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Monroe, NC?
AutoZone Auto Parts is located at 3231 W Highway 74, Monroe, NC 28110, USA.
What types of products can I find at AutoZone Auto Parts on W Highway 74?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Can I contact AutoZone Auto Parts in Monroe via email?
Yes, you can reach AutoZone Auto Parts via email at customer.service@autozone.com.
How can I reach AutoZone Auto Parts in Monroe by phone?
You can contact AutoZone Auto Parts in Monroe by calling (704) 225-8018 or the toll-free number 1-800-288-6966.
What nearby automotive services and shops are close to AutoZone in Monroe?
Nearby automotive services include Certified Collision Services Inc, Classic Collision, Megill Automotive Inc, and Web Autos used car dealer, which could assist with repairs and vehicle purchases around your AutoZone visit.
Are there convenient car rental options near AutoZone Auto Parts in Monroe?
Yes, Enterprise Rent-A-Car and Hertz car rental agencies are nearby, ideal if you need temporary transportation while servicing your vehicle at AutoZone.
What nearby amenities can I visit around AutoZone Auto Parts in Monroe?
Around AutoZone you can visit locations like Bank of America ATM for banking, Edible Arrangements for gifts, and Echo Nail Spa for personal care, making errands or leisure convenient during your visit.