Pilot Travel Center

4.0
1638 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Mebane, NC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1342 Trollingwood Hawfields Rd, Mebane, NC
27302, United States

Hours

Reviews

4.0
1,638 reviews
5 stars
799
4 stars
411
3 stars
235
2 stars
81
1 star
112

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported that the parking lot is too tight and difficult to navigate, leading to accidents and damage to vehicles.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.

Cleanliness

The cleanliness of the restrooms and showers received mixed reviews, with some customers noting they were clean while others reported dirty conditions.

Facility Maintenance

Many customers expressed frustration with broken equipment, such as pumps and shower facilities, which were often out of service.

Noise Levels

The loud advertisements from the fuel pumps were mentioned as annoying and disruptive by several customers.
  • HH
    HJ
    Nov 10, 2025
    5.0
    I really enjoyed this truck stop. The parking area is huge and everything is great. Highly recommended!
  • JD
    JONATHAN DALTON
    Nov 3, 2025
    1.0
    Boy it sure is nice that there's a lot of other truck stops opening up. That way I don't have to stop at a pilot anymore. All these reserved spots it's becoming ridiculous trying to extort the truck driver even more. Their food is already triple what it should be
  • KW
    Kenneth Washington
    Oct 28, 2025
    5.0
    I had the occasion during the third week of October To frequent This pilot, Travel Center. while feeling, I may contact with an employee named Quincy, cleaning the fuel pumps, trash cans, and the surrounding area with disinfectant type materials. He seemed very conscientious of what he was doing, and I paused to tell him that this was the first time that I had ever seen anyone doing this meticulous cleaning around the pumps, including even the handles of the pumps and the hose. And when I mentioned this to him, he said jokingly.” I’m the only one that does this.” I chuckled and said I believe you because I’ve never seen anyone else doing this at any Pilot Flying Jay that I’ve been at. I thanked him for his service and diligence in taking care of his drivers In such a fashion as that. Because I tell you germs can easily be transferred from Driver to Driver and employee to employees and this is certainly a layer of protection and prevention from that happening. This is the cold and flu season so thank you Quincy for your diligence and effort. Keep up the good work. And remember, I did tell you that I was going to be writing a review because to me this is important and people should know, so when you read this, it may be a little late, but it is an ounce of prevention.” Thank you, Quincy along with the other diligent workers at that Pilot/Flying J..
  • ZW
    Zach Wiggin
    Oct 26, 2025
    2.0
    They take Apple Pay at the pumps, so 5 stars for that. The ads on the pump are so incredibly painfully and annoyingly loud and cannot be turned off. Go to Loves.
  • WT
    Will Thomas
    Oct 8, 2025
    2.0
    The pumps are loud and annoying. They start shouting ads at you and to make it worse, you can hear all 20 other pumps shouting ads. My pump happened to be out of printer paper so it could not print me a receipt. The tamper paper around the credit card reader was a mess at best.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.