Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
962 reviews
5 stars
715
4 stars
86
3 stars
56
2 stars
21
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Sylvester and Monte, for their helpfulness and excellent service.
Wash Quality
Feedback on wash quality was mixed; while some customers reported great results, others experienced issues with dirt remaining after washes.
Membership Issues
Several reviews highlighted concerns about automatic membership enrollments and billing practices without clear consent.
Equipment Problems
Customers reported issues with vacuum strength and malfunctioning payment terminals, affecting their overall experience.
- ARAbhishek RC6 days ago1.0The WORST Zips Car Wash location! The vacumns don't work and there will be damages to your car for sure. The location is shady and the employees that work here are unfriendly.
- PFPatrick FoleyNov 25, 20251.0Really bad wash for the price. This was $30 for their premier wash and it looks like dirty water was used. All four wheels had like, muddy water after the wash and they weren’t this dirty going in. I’ve never had a car go into a wash dirtier than it went in.
- AJAditya JainNov 18, 20251.0Be careful! Scam Alert ! I took my car for single time wash back in April’25 to realize these guys have put me on a annual thing for $25 dollar / month. I remember telling the guy that I just need a single wash .. Reporting them through proper channel now
- VMVadim MelnikovOct 5, 20253.0this is one of my favorite car washes, I like how clean the car turns out after the wash, I like that they have free rags and vacuums. what I didn't like during my last visit is that I can't pay with cash because their terminals don't accept it, I can't pay with credit card because the reader is broken. however, I can pay with card when representative comes and helps with a tablet. there's one caveat, the rep could only do a $18 wash according to him, not the $12 basic wash that is available on the terminal. that sounds very convenient for this business, to sell $18 washes instead of the basic $12 to make more money.
- JFjonathan friedlanderSep 26, 20255.0very helpful
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash provide?
Zips Car Wash provides express car wash services including free self-service vacuums and detailing amenities.
Where is Zips Car Wash located?
Zips Car Wash is located at 9331 E Independence Blvd, Matthews, NC 28105, USA.
What are the hours of operation for Zips Car Wash?
Zips Car Wash is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM, with special holiday hours on some days.
Does Zips Car Wash accept cash payments?
Zips Car Wash is a cashless facility that accepts all major credit cards, debit cards, and ZIPS gift cards.
What is the ZIPS UNLIMITED™ membership program?
The ZIPS UNLIMITED™ membership offers daily car wash privileges at all Zips Car Wash locations, allowing members to protect their vehicle investments with regular washes.
Are there any complimentary services included with a car wash at Zips?
Yes, every car wash at Zips includes free use of self-service vacuums.
How can nearby customers benefit from using Zips Car Wash when visiting the Holiday Inn Express & Suites Charlotte Southeast - Matthews?
Customers staying at the Holiday Inn Express & Suites can conveniently visit Zips Car Wash nearby for quick and efficient vehicle cleaning during their stay.
What other car wash options are available near Zips Car Wash?
Nearby car wash options include Mister Car Wash, offering additional choices for customers in Matthews.
Are there dining options nearby Zips Car Wash for customers to visit before or after their car wash?
Yes, customers can enjoy nearby dining at Cracker Barrel Old Country Store, IHOP, or Pardon My Cheesesteak, all located close to Zips Car Wash.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts American Express, Discover, Mastercard, and Visa credit or debit cards.