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Zips Car Wash

4.4
(965 reviews)

Business Details

9331 E Independence Blvd, Matthews, NC
28105, United States
(704) 817-2336
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
9331 E Independence Blvd, Matthews, NC
28105, United States

Hours

Reviews

4.4
965 reviews
5 stars
716
4 stars
86
3 stars
56
2 stars
22
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, especially Sylvester and Tara, for their helpfulness and friendliness.

Service Quality

While some customers enjoyed the car wash results, others reported issues with the wash quality and vacuum performance.

Membership Issues

Several reviews highlighted concerns about automatic membership enrollments and unauthorized charges.

Operational Hours

Customers expressed frustration over inconsistent closing times and the need for extended hours.
  • CJ
    Carl Jacobsen
    2 days ago
    1.0
    SCAM ALERT. Do NOT get a membership with Zips, the only way to cancel it is to cancel your credit card. I canceled multiple times and they told me they canceled it, refunded me some money only to start charging me MORE the next month. This is a greedy, slimy corporation that is willing to steal from you.
  • NF
    Nicholas Floyd
    Feb 14, 2026
    5.0
    You really can get a good car wash here at Zips
  • SP
    Syamantak Pati
    Feb 8, 2026
    2.0
    Stays closed randomly too often. Sunday Feb 08, afternoon 3 pm and their lanes ar3 closed for unknown reasins. Went to the vaccuums and they can not suck anything, no one bothers to clean the pipes. Happy that I canceled my 6 year old membership yesterday!!
  • AR
    Abhishek RC
    Jan 6, 2026
    1.0
    The WORST Zips Car Wash location! The vacumns don't work and there will be damages to your car for sure. The location is shady and the employees that work here are unfriendly.
  • PF
    Patrick Foley
    Nov 25, 2025
    1.0
    Really bad wash for the price. This was $30 for their premier wash and it looks like dirty water was used. All four wheels had like, muddy water after the wash and they weren’t this dirty going in. I’ve never had a car go into a wash dirtier than it went in.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash provides express car wash services including free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 9331 E Independence Blvd, Matthews, NC 28105, USA.

Brand Certified Facts from Zips Car Wash

Zips Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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