Zips Car Wash

4.4
961 reviews
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Business Details

9331 E Independence Blvd, Matthews, NC
28105, United States
(704) 817-2336
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
9331 E Independence Blvd, Matthews, NC
28105, United States

Hours

Reviews

4.4
961 reviews
5 stars
715
4 stars
86
3 stars
56
2 stars
21
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, especially Sylvester and Tara, for their helpfulness and excellent service.

Quality of Wash

Overall, customers were satisfied with the cleanliness and quality of the car wash, noting that their cars came out spotless.

Payment Issues

Several reviews mentioned problems with payment methods and automatic membership enrollments without consent.

Equipment Concerns

Some customers reported issues with faulty equipment, such as broken vacuums and payment terminals.

Mixed Experiences

While many had positive experiences, a few customers reported serious issues, including damage to their vehicles and poor customer service in specific instances.
  • PF
    Patrick Foley
    Nov 25, 2025
    1.0
    Really bad wash for the price. This was $30 for their premier wash and it looks like dirty water was used. All four wheels had like, muddy water after the wash and they weren’t this dirty going in. I’ve never had a car go into a wash dirtier than it went in.
  • AJ
    Aditya Jain
    Nov 18, 2025
    1.0
    Be careful! Scam Alert ! I took my car for single time wash back in April’25 to realize these guys have put me on a annual thing for $25 dollar / month. I remember telling the guy that I just need a single wash .. Reporting them through proper channel now
  • VM
    Vadim Melnikov
    Oct 5, 2025
    3.0
    this is one of my favorite car washes, I like how clean the car turns out after the wash, I like that they have free rags and vacuums. what I didn't like during my last visit is that I can't pay with cash because their terminals don't accept it, I can't pay with credit card because the reader is broken. however, I can pay with card when representative comes and helps with a tablet. there's one caveat, the rep could only do a $18 wash according to him, not the $12 basic wash that is available on the terminal. that sounds very convenient for this business, to sell $18 washes instead of the basic $12 to make more money.
  • JF
    jonathan friedlander
    Sep 26, 2025
    5.0
    very helpful
  • BI
    Bryan Ifland
    Sep 18, 2025
    5.0
    Sylvester was great! Super helpful and took the time to explain everything clearly. Excellent customer service—I’ll definitely be coming back!
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Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash provides express car wash services including free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 9331 E Independence Blvd, Matthews, NC 28105, USA.