Zips Car Wash

4.4
959 reviews
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Business Details

9331 E Independence Blvd, Matthews, NC
28105, United States
(704) 817-2336
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
9331 E Independence Blvd, Matthews, NC
28105, United States

Hours

Reviews

4.4
959 reviews
5 stars
714
4 stars
86
3 stars
56
2 stars
21
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Sylvester and Tara, received high praise for their helpfulness and friendliness.

Cleanliness

Customers consistently noted that the car wash left their vehicles spotless and appreciated the cleanliness of the facility.

Efficiency

Many reviews highlighted the quick and efficient service, with minimal wait times reported.

Payment Issues

Some customers experienced difficulties with payment methods, including issues with card readers and cash payments.

Membership Concerns

There were complaints about automatic membership enrollments without consent and issues related to membership management.
  • AJ
    Aditya Jain
    5 days ago
    1.0
    Be careful! Scam Alert ! I took my car for single time wash back in April’25 to realize these guys have put me on a annual thing for $25 dollar / month. I remember telling the guy that I just need a single wash .. Reporting them through proper channel now
  • VM
    Vadim Melnikov
    Oct 5, 2025
    3.0
    this is one of my favorite car washes, I like how clean the car turns out after the wash, I like that they have free rags and vacuums. what I didn't like during my last visit is that I can't pay with cash because their terminals don't accept it, I can't pay with credit card because the reader is broken. however, I can pay with card when representative comes and helps with a tablet. there's one caveat, the rep could only do a $18 wash according to him, not the $12 basic wash that is available on the terminal. that sounds very convenient for this business, to sell $18 washes instead of the basic $12 to make more money.
  • JF
    jonathan friedlander
    Sep 26, 2025
    5.0
    very helpful
  • BI
    Bryan Ifland
    Sep 18, 2025
    5.0
    Sylvester was great! Super helpful and took the time to explain everything clearly. Excellent customer service—I’ll definitely be coming back!
  • MM
    mercedes mobley
    Sep 13, 2025
    5.0
    Slyvester. - Matthews nc location. Slyvester Was amazing he helped me with the whole process and had great customer service !!! Best car wash in town! My car came out spotless, and the staff was super friendly. The process was quick and efficient, and the price was very reasonable for the quality of service. Definitely my go-to spot whenever I need a shine
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Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash provides express car wash services including free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

Zips Car Wash is located at 9331 E Independence Blvd, Matthews, NC 28105, USA.