Jiffy Lube offers fast, quality oil changes performed by trained technicians in MATTHEWS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals providing excellent service.
Upselling Issues
Numerous reviews highlighted concerns about aggressive upselling tactics, with customers feeling pressured to purchase unnecessary services or repairs.
Service Quality
Mixed feedback on service quality, with some customers reporting thorough and quick service, while others experienced delays and dissatisfaction with the work performed.
Trust and Reliability
Several customers expressed a lack of trust in the services provided, citing instances of being overcharged or receiving incorrect assessments during inspections.
Overall Experience
While some customers had positive experiences and would return, a significant number indicated they would not recommend the location due to various issues.
SJ
Steve Johnson
1 day ago
5.0
Service was good.
DB
David Bonheimer
Feb 14, 2026
1.0
Folks… save your time, your money, and your sanity. Do NOT come to this location. Prices are insane. Did NOT honor the coupon code I provided. I have NO confidence the oil and filter was properly changed. Gave it one star because I couldn’t give it zero.
WR
Will Reap
Jan 28, 2026
5.0
Nick was great! Thank you for your care!
JP
Jonwin Edson Pero
Jan 8, 2026
1.0
So you guys tore my driver door seal up and now it leaks on driver side door. Y’all acted like it was a normal thing. After I had paid for an oil change. Is this how you treat your customers cause if that’s the case I can just spread the word that this is a typical service y’all folks shouldn’t use this service like ever and I will go on every page I can find your services on and write bad reviews on every platform I can find cause I have never been gas lighted like this before. Look at the cameras and figure it out.
A
Таня Мельник
Jan 6, 2026
1.0
I came here for an inspection, and they told me that the tires and windshield wipers needed to be replaced, and that if I bought it here, they would immediately give me a passed inspection. I agreed, and they told me to come back in a day or two. I got sick, called them and asked if I could come the following week, and they said it was no problem. I came next week and they said they didn't have the tires (which I had already paid for) and gave me a discount on an oil change. Next time they started changing the tires, but after a while they called me over and said they only had one tire, and told me to come back the next day. I came back, asked if they had the tires, and they said YES. They did the replacement and said I could leave. I walked around the car and realized that the tires were different (I only had two replaced), and on one side they had put on a tire that wasn't the one I had bought. They said it was okay, I didn't want to waste any more time and left. On the highway, my car started shaking so violently that I had to pull over to the side of the road with my hazard lights on. I went back and then the madness began, with them saying they would contact the district manager, then they wouldn't, then they would balance the wheels, then they wouldn't, then they would change the tire, then they wouldn't. I spent 5 hours at this station with my small child, and they still couldn't fix the problem. They wanted to do a test drive without a driver's license, the tires were different, the car was shaking, and customer support couldn't help. The employees tried to seem polite, but behaved very disrespectfully, lied, and generally acted very strangely. And I also smelled marijuana. The next day I managed to reach the district manager myself. The best he could offer was to take my tire (which had already arrived) to another station in this network so they could change it there, and I agreed. The new employee seemed more competent, he did everything well, the car doesn't shake. Despite this, my tires are from the same manufacturer, but with different tread patterns. And also, they set the pressure to 35 at the second station, and 45 at the first! 🤦♀️ I've never encountered worse service, never again.
In any such situation, call the number I added; it worked for me on the third try.
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What types of automotive services does Jiffy Lube in Matthews, NC offer?
Jiffy Lube in Matthews offers oil changes, brake services, battery replacement, fleet services, tire services, engine and cabin air filter replacement, transmission fluid exchange, and state vehicle inspections.
Do I need an appointment to get my vehicle serviced at Jiffy Lube Matthews?
No appointment is needed. Jiffy Lube provides quick, quality service and you can walk in anytime during business hours.
How long does an oil change take at Jiffy Lube Matthews?
An oil change typically takes 15 minutes or less from start to finish, depending on additional services and wait times.
What are the operating hours of Jiffy Lube in Matthews, NC?
Jiffy Lube is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Does Jiffy Lube Matthews offer any discounts or coupons?
Yes, Jiffy Lube offers coupons that vary by location. Check the coupon page on jiffylube.com for current offers.
Can Jiffy Lube Matthews service fleet vehicles?
Yes, Jiffy Lube accepts most fleet credit cards and services both national and local company fleets.
What payment methods are accepted at Jiffy Lube Matthews?
They accept American Express, Visa, MasterCard, Discover, Cash, Apple Pay, Android Pay, Samsung Pay, and Contactless payments.
Where is Jiffy Lube Matthews located?
Jiffy Lube Matthews is located at 1201 Matthews Mint Hill Rd, Matthews, NC 28105, USA.
Are there car wash services near Jiffy Lube Matthews?
Yes, Royace’s Car Wash and Detailing as well as Matthews Car Wash are nearby, offering convenient options to clean your vehicle before or after your maintenance visit.
What nearby places can I visit while waiting at Jiffy Lube Matthews?
You can visit The Collective Cafe for coffee, or the nearby Curry Gate Matthews Indian Restaurant for a meal, both within a short distance from Jiffy Lube.
Are there any nearby fitness or martial arts centers near Jiffy Lube Matthews?
Yes, Scott Shields Martial Arts Academy and Hayastan MMA Charlotte are nearby if you want to combine your visit with a workout or martial arts class.
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