Brand Certified
Enterprise Rent-A-Car
4.2(353 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
731 Matthews Township Pkwy, Matthews, NC
28105, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(704) 321-2546
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/nc/matthews-certified-collision-53b2.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Matthews, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Matthews location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
353 reviews
5 stars
253
4 stars
29
3 stars
15
2 stars
8
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, particularly highlighting individuals like Justin and Fabrice for their exceptional assistance.
Vehicle Condition
Feedback indicated inconsistency in vehicle cleanliness, with some customers receiving dirty cars while others reported well-maintained vehicles.
Reservation Issues
Several reviews noted problems with reservations, including unavailability of booked vehicles and last-minute cancellations, leading to customer frustration.
Overall Experience
While many customers had positive experiences, there were significant complaints regarding unprofessional behavior and poor communication from management, particularly concerning billing and reservations.
- PMPhaleshia McCauleyFeb 20, 20264.0I took my friend to pick up a car😊
- POPaul O'ShaughnessyFeb 17, 20265.0The staff was really friendly and helpful. A+ customer service
- AAAJFeb 12, 20265.0I was absolutely satisfied with my recent rental from Enterprise Matthews. After booking and return-confirming online, the pick-up and drop-off processes were quick and straightforward. In particular, I appreciate Assistant Manager Jaylan's customer care and service. He was a pleasure to deal with, and he gave genuine attention and consideration for my specific requirements. Thanks to Enterprise Matthews for the good rental experience and I would gladly use your services again in the future.
- SSSaleh AlNabulsi (Saleh)Feb 8, 20265.0This is one of the best car rental outlets I dealt with in the last 12 months. Pick up and return were smooth and friendly. I would like to extend thanks and appreciation to Jaylan Walker who keeps smiling and execute his job with professionalism and efficiency.
- KBKatelin BurchFeb 7, 20265.0very nice staff, enjoyed my rental as well (:
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Matthews, NC?
Enterprise Rent-A-Car in Matthews is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Matthews?
It is located at 731 Matthews Township Pkwy, Matthews, NC 28105, United States.
What types of vehicles can I rent at Enterprise Rent-A-Car Matthews?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit your needs.
What payment methods are accepted at Enterprise Rent-A-Car Matthews?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts, including discounts for active military members.
Can I make a reservation online for a rental car at Enterprise Matthews?
Yes, you can reserve your rental car online through their reservation website at enterprise.com/reserve.
Is Enterprise Rent-A-Car Matthews accessible for airport pick-up services?
Yes, Enterprise Matthews provides airport pick-up services as part of their rental options.
Which auto body shops are located near Enterprise Rent-A-Car Matthews?
Nearby auto body shops include Certified Collision Services Inc. and Classic Collision, which can be useful if your car needs repairs before renting.
Are there any fitness centers near Enterprise Rent-A-Car Matthews?
Yes, Crossfit Kaiju and F4 Fitness Training are nearby, offering opportunities for workouts before or after your rental visit.
What convenience stores or gas stations can I find near Enterprise Rent-A-Car Matthews?
Nearby options include Shell and Sam's Mart, both offering fuel and convenience stores which can be helpful for customers while traveling.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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