Business Details
About
Ford DealerCar DealerUsed Car DealerTruck DealerUsed Truck DealerCar Finance and Loan CompanyCar Leasing Service
Capital Ford of Lillington is proud to provide the best service possible. We are committed to you, our customer, and will go above and beyond your expectations. Our team is dedicated to providing you with top-of-the-line service paired with impressive knowledge. With open arms, we welcome you through our doors in Harnett County where each of our valued customers are treated like a member of the Capital Ford family. We offer unbeatable offerings during your vehicle purchasing experience including attentive professionals who are passionate about exceeding every single one of your expectations!
Location
Hours
Reviews
4.2
369 reviews
5 stars
281
4 stars
14
3 stars
8
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and willingness to assist throughout the car buying process.
Sales Experience
Several reviews highlighted positive experiences with sales associates, noting their knowledge, patience, and low-pressure sales tactics.
Post-Purchase Support
There were multiple complaints regarding poor follow-up and assistance after the sale, particularly in the finance department.
Pricing Transparency
Customers expressed concerns about unexpected fees and lack of clarity regarding pricing and trade-in values.
Service Department
Feedback indicated dissatisfaction with the service department, including issues with communication and service quality.
- TBTim Butterbean BullockSep 14, 20245.0I called Capital Ford spoke Kevin the manager who set me up an appointment with Andrez. We found the perfect vehicle a F150 Pickup and I was out the door in record time! Capital Auto Group & Capital Ford of Lillington are fully Butterbean approved & highly recommended!
- DDDanApr 14, 20241.0First and more than likely last time buying from them. I was lied to from finance guy. And from the sales side. Always check your paperwork before signing. And make sure you get agreements in writing. Cause they don’t honor word of mouth. This stealership is exactly why I’ve never been able to buy my vehicles local. I’ve always had to go to Raleigh or Cary.
- AGAlena GrubbFeb 16, 20245.0Brennon was very friendly and professional while helping us look at car options! He went above and beyond to answer our questions, and was attentive to finding options that worked best for us!
- BDBilly DavisJan 17, 20245.0Capital Ford Lillington has been professional from beginning through the entire purchase process of the vehicle. Chris the general manager runs a great business. I would recommendy the Capital Ford dealership to anyone looking for a vehicle.
Frequently Asked Questions About Capital Ford of Lillington
Where is Capital Ford of Lillington located?
Capital Ford of Lillington is located at 945 N Main St, Lillington, NC 27546, USA.
What are the operating hours of Capital Ford of Lillington?
Capital Ford of Lillington is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Which payment options are accepted at Capital Ford of Lillington?
Capital Ford of Lillington accepts cash, check, Discover, financing options, MasterCard, and Visa.
What types of vehicles and services does Capital Ford of Lillington offer?
They offer Ford new and used cars, trucks, leasing services, financing, and vehicle purchasing support with attentive professionals.
How can I contact Capital Ford of Lillington for inquiries?
You can contact Capital Ford of Lillington by phone at +1 910-631-5639 or visit their website at https://www.capitalfordoflillington.com/
Is there a service center available at Capital Ford of Lillington?
Yes, the Service Center at Capital Ford of Lillington provides automotive repairs and maintenance services.
Where can I find auto parts near Capital Ford of Lillington?
You can visit the Parts Department at Capital Ford of Lillington or nearby stores like O'Reilly Auto Parts and Autochair LLC for automotive parts and accessories.
Are there any dining options near Capital Ford of Lillington?
Yes, nearby dining options include Dunkin' Donuts, Wendy's, and Domino's Pizza at 1174 N Main St, perfect for a quick meal before or after your visit.
Is there a rental car service near Capital Ford of Lillington?
Yes, Enterprise Rent-A-Car is nearby, which is convenient if you need a temporary vehicle while servicing your car.
What makes Capital Ford of Lillington unique in customer service?
Capital Ford of Lillington is committed to exceeding customer expectations with a knowledgeable and passionate team that welcomes customers as part of the Capital Ford family.