Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Main St in Lexington, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lexington, NC or call us at (336) 248-8527.
Feedback is mixed regarding customer service; while some praised staff for being friendly and helpful, others reported rude and unprofessional behavior.
Product Availability
Many customers noted that the store often has the parts they need, but there were instances of stock issues and difficulty finding specific items.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist customers in finding the right parts.
JJ
Johnnie Johnson
Dec 13, 2025
1.0
Not the best experience, young man with a mullet haircut and leather jacket, act as if I was bothering him. I stopped in to have my car scanned for an engine light that came on. He was short and impatient. What happened to service with a smile.smh
CB
Craig Berkman
Nov 19, 2025
5.0
Had the parts I needed.
SQ
Stephanie Qualman
Oct 8, 2025
5.0
Very clean store, staff is knowledgeable and friendly! Perfect auto parts store experience!
JM
janesha moore
Aug 10, 2025
1.0
Put in a online pick up order for a battery in lexington & needed in thomasville so I called to see if I could get it switched over he said no since it’s already paid so I said ok thank you & we hung up then drive all the way to Lexington & the worker say oh I cancelled your order, & I’m like why I never mention anything about canceling he said well I assume since you didn’t say you was on the way . He calls the manager he’s just hunching his shoulders like if refunded it’s just refunded like I told them to cancel it & refund me COMMUNICATION IS KEY !!!!!! If you unsure don’t do it & going to say he tried calling twice another lie my phone did not ring … here I am still waiting for $216 to post back on my card & a battery is need asap !
DD
Daniel
Aug 7, 2025
4.0
The person who "helped" me really didn't seem to happy to be working that day. The store had half of what I needed, and I wanted to know if I could pick up the other part at another store, but the cashier I worked with either could help, or just didn't feel like it I don't remember. Over all the places was ok, but I couldn't justify the service I was shown.