Mavis Tires & Brakes

4.7
781 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Lenoir.

Location

Mavis Tires & Brakes
675 Blowing Rock Blvd, Lenoir, NC
28645, United States

Hours

Reviews

4.7
781 reviews
5 stars
711
4 stars
12
3 stars
2
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Bella and Luke for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with customers appreciating the promptness in getting their vehicles serviced.

Transparency

Several customers appreciated the honesty and clarity in communication regarding services and pricing, with no pressure tactics reported.

Cleanliness

The shop was frequently described as clean and well-maintained, contributing to a pleasant customer experience.

Community Engagement

Customers felt that the business was community-oriented, with staff going above and beyond to assist, especially in urgent situations.
  • OT
    Ol TIMEY
    5 days ago
    5.0
    I usually don't like the big chains for good caring service, HOWEVER, at this Mavis Bella, Lisa and the guys went above and beyond 1000% customer satisfaction, caring and super service. They were all so amazing. You couldn't ask for a better group of people than at this location. Thanks so much for making such a difficult time so much easier. Thank you so much for being so patient and kind when u did not have to be. Highly recommend to everyone!
  • AG
    Ann G.
    Jan 5, 2026
    5.0
    Great staff. Well informed and they do a great job of explaining things.
  • LL
    Les Lawrence
    Dec 28, 2025
    5.0
    We needed an emergency diagnostic on our van on the way home from vacation and they were great from beginning to end. It was a Sunday and they were very kind and helpful on the phone and also got us in and out very quickly when we arrived. I would highly recommend.
  • SS
    savannah s
    Dec 21, 2025
    5.0
    I never write reviews but I felt inclined for this place. The staff was so friendly and understanding of our situation and they explained everything well. They also gave us a deal. Great people and would recommend to anyone in the area!
  • CC
    Cc
    Dec 6, 2025
    1.0
    Don’t order tires from these people. They will “forget” to let you know that they couldn’t get them for some reason or another. They’ve done this TWICE to us now. In 2024 we ordered tires, even paid the $25 deposit to get them delivered to Mavis and they just “didn’t come in” conveniently, so they upsold us on some tires they had in store. This year we CALLED weeks in advance to have them order the correct tires for us. We called the day of the appointment and “oops. We didn’t get the $25 deposit from you so we didn’t order the tires and didn’t have your phone number so we couldn’t call you back.” How did you not have our phone number when we gave it to you TWICE???? If you as a business fail to get info you need to place an order, that is on you to make it right. Not to surprise your customer THE DAY OF with some tires they didn’t want, and some bs excuse. If the issue was over $25 you should’ve paid for it and just told us when we came in for the tires if you “didn’t have the phone number” which is AGAIN on Mavis for not getting the info they need. So disappointing every time. Update: I called “corporate” (which was literally someone in the store just claiming to be corporate) and they said “sorry. The tires you tried to order a few weeks ago are on back order everywhere within an 80 mile radius” which they wouldn’t have been if these absolute clowns had ordered the tires WHEN WE CALLED ORIGINALLY. So we called a different tire place. Less than 80 miles away from Mavis, mind you, and what do you know? They had them…NOT on back order. We went there instead.

Frequently Asked Questions About Mavis Tires & Brakes

What services does Mavis Tires & Brakes offer?

Mavis Tires & Brakes offers services including tire sales, brakes, alignments, oil changes, battery replacement, suspension and exhaust repair, wheel alignment, tire repair, and vehicle maintenance.

Which tire brands are available at Mavis Tires & Brakes in Lenoir?

They carry a wide selection of tire brands such as Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.