Enterprise Rent-A-Car

4.0
177 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Laurinburg, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Laurinburg location today.

Location

Enterprise Rent-A-Car
1503 Atkinson St, Laurinburg, NC
28352, United States

Hours

Reviews

4.0
177 reviews
5 stars
107
4 stars
23
3 stars
11
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and unprofessional behavior.

Vehicle Availability

Frequent issues with vehicle availability, including last-minute cancellations and not having reserved cars.

Cleanliness and Condition

Some customers received clean vehicles, while others reported issues like smoke odors and poor maintenance.

Reservation Process

Customers expressed frustration with the reservation process, including lack of communication and discrepancies in pricing.

Overall Experience

Experiences varied widely, with some customers having excellent service while others reported significant dissatisfaction.
  • JS
    James Stevens
    Nov 4, 2025
    1.0
    This place gave a customer a vehicle without verifying their insurance. The customer opted out of Enterprises insurance. Then the customer allowed another person to drive ENTERPRISES CAR and they ran into the back of me. Now here I am with a brand new car that was wrecked by a negligent driver that seemed so high he didn't even know where they were and not responsible for repairs to my vehicle because Enterprise failed to ensure they actually did have insurance. So, I call because I know that no matter what Enterprise will have some sort of coverage for incendents such as this but yet theyre not willing to help with repairs to my vehicle. So, now I have to use my uninsured motorist coverage to cover the damages to my car since they didn't ensure the customer actually did have insurance with whomever they supposedly said. If the correct guidelines were followed this should not have came to this level of me having to reach out. I am hoping that a general manager sees this message and can help me with this matter and also train theyre staff to ensure people actually have insurance.
  • DT
    Debbie Tucker
    Nov 4, 2025
    5.0
    Very nice guy to be associated with..He will help anyway possible to put you in a great vehicle.
  • MT
    Mary Blue Tharrington
    Oct 31, 2025
    5.0
    The best place to rent from, these guys are so nice and professional and go above and beyond.
  • CC
    Chase Cline
    Oct 28, 2025
    1.0
    Reserved a vehicle days in advance. They waited until the morning of pickup when I arrived to tell me they didn’t have the car I reserved, and then upcharged me for a larger vehicle. Once I mentioned the difference in pricing (way more than I reserved), they said the only other option was for an even more expensive vehicle. As it was the morning of my rental, I had no other options. The car smelled so heavily of smoke that I had to ride for hours at a time with the windows down. The seats had cigarette burns in them. All clothes and luggage smelled like the car afterward. I reached out the day of the rental on my trip and talked to customer service, and then reached out again. No response or resolution, so I left this review. They had days to inform me that the vehicle I reserved wasn’t available, and I could’ve found another company, but instead, they waited until my exact pickup time when it was too late to go anywhere else for a rental and then charged me more on top of it.
  • LL
    Lorraine
    Oct 27, 2025
    5.0
    The entire process was quick and easy. Jamie went above and beyond to make sure I was confident with all the functions in the car. The ability to have assistance on ANY questions I had was a bonus. I will definitely be doing business with Enterprise again!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Laurinburg offer?

Enterprise Rent-A-Car in Laurinburg offers a wide range of vehicles, including cars, vans, luxury cars, and trucks for flexible rental options.

What are the business hours for Enterprise Rent-A-Car in Laurinburg?

The Laurinburg location is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.