Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kinston, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kinston location today.
Location
Hours
Reviews
4.2
283 reviews
5 stars
197
4 stars
29
3 stars
17
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Michael, Jasmine, and Colton.
Reservation Issues
Several reviews highlighted problems with reservations, including vehicles not being available despite prior confirmations, leading to frustration among customers.
Cleanliness and Vehicle Quality
While many customers appreciated the cleanliness and quality of the vehicles, some reported receiving dirty cars or vehicles that were not well-maintained.
Management Praise
The management team, particularly Michael and Ian, received commendations for their exceptional service and support during difficult situations.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant issues, particularly related to reservations and customer service.
- MSMelissa Smith6 days ago5.0I was completely satisfied with the overall service I received while at the rental office. I would recommend that anyone needs a great team and excellent service and vehicles. Shout out to Mike and Terrell. A delight to deal with. Kinston NC office.
- IMIeisha MuhammadDec 27, 20255.0Micheal graham at kinston location wonderful Manager Answers all your questions and needs and deserves a raise very much respected and appreciated I would recommend enterprise to anyone bomb 10 out of 10
- KMKristin McKinleyDec 14, 20255.0Management at the Kinston Enterprise location are absolutely the best to deal with! They will communicate when needed and help when asked. I appreciate their attention to my concerns and them calming me down when I was frustrated with my insurance company and body shop.
- MSMarv SDec 2, 20255.0When planning a trip and needing a vehicle to travel on, I choose Enterprise. The staff is very helpful. They are always accommodating. They never disappoint. Jasmine is awesome! She is always pleasant and a pleasure to work with. Thank you, Enterprise!
- JPJason PattersonNov 19, 20255.0A great experience this time, better than in the past. I really appreciate the ease of the check-out and check-in process. The team did not do anything that would add to the time picking up the vehicle or overly complicate things. Mike made sure I had a great rental and I'll be back again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Kinston offer?
Enterprise Rent-A-Car in Kinston offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the operating hours for Enterprise Rent-A-Car in Kinston?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Kinston, NC?
Enterprise Rent-A-Car is located at 2430 N Herritage St, Kinston, NC 28501.
How can I make a reservation at Enterprise Rent-A-Car in Kinston?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/nc/kinston-53j9.html or by calling +1 252-527-7300.
What payment options are accepted at Enterprise Rent-A-Car in Kinston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Kinston offer any special discounts?
Yes, Enterprise Rent-A-Car in Kinston offers discounts for active military members.
What nearby restaurants can I visit before or after renting a car?
Nearby dining options include Wok N Roll for Chinese cuisine, Ocean Bay Seafood for seafood, Subway for quick sandwiches, and sweetFrog Premium Frozen Yogurt for desserts.
Are there any nearby pharmacies near Enterprise Rent-A-Car in Kinston?
Yes, Kerr Drug and Rainbow Shops are nearby pharmacies where you can quickly pick up any health products you may need.
What nearby services can help me with mobile phone needs around Enterprise Rent-A-Car?
U.S. Cellular Authorized Agent - Carolina Communications and UScellular - Carolina Communications Kinston offer mobile phone sales, repairs, and accessories nearby.
Can I combine a visit to local attractions with renting a car at Enterprise in Kinston?
Definitely! After renting a car, you can easily explore local spots such as Team Legacy gym or enjoy a relaxing visit to Rebelle Beaute Suites spa nearby.