Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Kinston, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kinston location today.
Location
Hours
Reviews
4.2
280 reviews
5 stars
193
4 stars
30
3 stars
17
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and professionalism, particularly mentioning individuals like Mike, Jasmine, and Ian.
Reservation Issues
Several reviews highlighted problems with reservations, including cars not being available despite prior confirmations, leading to frustration and inconvenience for customers.
Cleanliness and Vehicle Quality
While some customers reported receiving clean and well-maintained vehicles, others noted issues with dirty cars and poor vehicle condition.
Mixed Experiences
Feedback varied significantly, with some customers expressing satisfaction and loyalty, while others reported negative experiences and vowed not to return.
Communication Problems
Customers frequently mentioned poor communication regarding reservations and vehicle availability, contributing to dissatisfaction.
- KKkidd khaoz2 days ago5.0The staff here are very respectful and organized. I appreciate the extra mile they went to make sure all my issues or questions were resolved.
- ANAshleigh Nelms4 days ago5.0Excellent customer service here in Kinston! I had an insurance rental due to an accident and the entire experience has been wonderful. Just dropped off today and will always HIGHLY recommend Enterprise in Kinston from here on out :)
- EEEric4 days ago5.0Excellent service from initial call to getting the car. Jazmyn Matthews was very professional and helpful the entire time! I'd give 6 stars for her if I could. I'd definitely recommend reaching out for all your rental needs in this area!
- JPJason Patterson4 days ago5.0A great experience this time, better than in the past. I really appreciate the ease of the check-out and check-in process. The team did not do anything that would add to the time picking up the vehicle or overly complicate things. Mike made sure I had a great rental and I'll be back again.
- SWShona WhiteOct 29, 20255.0This crew was the best!!! I was going through a very hard time with my insurance agency and the body shop. The manager, “Mike” made sure I was straight. They went above and beyond the call of duty. Terrell was very nice and help me without question. Jasmine did not know of my situation like Mike, but she was so understanding in letting me switch out cars when I needed to. I want to shout the Kinston location out and give these 5 stars because they help me at a low point in my valley season. Thank you.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Kinston offer?
Enterprise Rent-A-Car in Kinston offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the operating hours for Enterprise Rent-A-Car in Kinston?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Kinston, NC?
Enterprise Rent-A-Car is located at 2430 N Herritage St, Kinston, NC 28501.
How can I make a reservation at Enterprise Rent-A-Car in Kinston?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/nc/kinston-53j9.html or by calling +1 252-527-7300.
What payment options are accepted at Enterprise Rent-A-Car in Kinston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Kinston offer any special discounts?
Yes, Enterprise Rent-A-Car in Kinston offers discounts for active military members.
What nearby restaurants can I visit before or after renting a car?
Nearby dining options include Wok N Roll for Chinese cuisine, Ocean Bay Seafood for seafood, Subway for quick sandwiches, and sweetFrog Premium Frozen Yogurt for desserts.
Are there any nearby pharmacies near Enterprise Rent-A-Car in Kinston?
Yes, Kerr Drug and Rainbow Shops are nearby pharmacies where you can quickly pick up any health products you may need.
What nearby services can help me with mobile phone needs around Enterprise Rent-A-Car?
U.S. Cellular Authorized Agent - Carolina Communications and UScellular - Carolina Communications Kinston offer mobile phone sales, repairs, and accessories nearby.
Can I combine a visit to local attractions with renting a car at Enterprise in Kinston?
Definitely! After renting a car, you can easily explore local spots such as Team Legacy gym or enjoy a relaxing visit to Rebelle Beaute Suites spa nearby.