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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(508 reviews)

Business Details

1818 N Croatan Hwy Mp 6.5, Kill Devil Hills, NC
27948, United States
(252) 480-1838

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kill Devil Hills, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Outer Banks location today.

Location

Enterprise Rent-A-Car
1818 N Croatan Hwy Mp 6.5, Kill Devil Hills, NC
27948, United States

Hours

Reviews

4.0
508 reviews
5 stars
336
4 stars
45
3 stars
11
2 stars
5
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Vehicle Availability

Numerous reviews indicated issues with vehicle availability, including confirmed reservations not being honored.

Cleanliness

Several customers noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Mixed Experiences

While many had positive interactions, there were significant complaints about rude staff and poor handling of issues, indicating inconsistency in service quality.
  • PB
    Philip Brown
    Feb 24, 2026
    1.0
    Very disappointed in this location. Made a reservation checked in got dropped off and then the person comes out of the office and says oh we called you. We don’t have a car. No offer to assist in finding a vehicle no offer to assist in fixing this reservation This used to be a really good Office for Enterprise with excellent customer service Something like this happened in December as well and I let it go but this is ridiculous. If you are renting from this location you better make sure that you call the location because no matter what even if you’re able to Check in, they will let you come to The office and then state that they called you but I showed the manager Zach that there were no calls made to my phone according to my phone log. There were no voicemails left on my phone. For a company that toutes itself on customer service, this location has really been a disappointment. So because we have limited access here I have made a reservation for 3/10. I add this here to show when the reservation is made and we will see if the next experience is any better.
  • GN
    Greg Neal
    Feb 5, 2026
    5.0
    They were on point, took care of our needs and were friendly and helpful.
  • KC
    Kimberly Creef
    Jan 23, 2026
    5.0
    Fantastic service! Clean car, quick pickup, easy return, and very friendly and helpful staff. Best rental experience I’ve had with Enterprise!
  • TH
    Tina Holbert
    Jan 6, 2026
    5.0
    Great staff, Very helpful
  • WH
    Wendy Holcomb
    Dec 21, 2025
    5.0
    Super clean cars and the staff were extremely helpful and friendly.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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