Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceTransmission Shop
Genuine Car Care Center was built new and opened in November of 2006 by David Ciener and Gary Fowler combining for over 90 years of automotive repair experience. We opened the business to give the "New Car" dealer experience to customers without the price and hassle of going to the new car dealer. The technicians that we hire are trained on all vehicle makes and models. Our equipment is always updated that keeps us current on new vehicles that come out every year. Our service management and advisers are continually up dated on the latest news and products in the industry. Besides automotive repair we are a tire shop that handles most manufacturers and models of tires. We are a Michelin distributor and sell Uniroyal, B.F. Goodrich and Sailun
Location
Hours
Reviews
4.7
276 reviews
5 stars
239
4 stars
14
3 stars
8
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff who provided excellent service and communication.
Trustworthiness
Many reviews highlighted the honesty and integrity of the business, with customers feeling respected and not pressured into unnecessary repairs.
Efficiency
The business is noted for its quick turnaround times and efficient service, often completing repairs faster than expected.
Quality of Work
Customers reported high satisfaction with the quality of repairs and maintenance, often stating their vehicles ran better after service.
Affordability
Several reviews mentioned reasonable pricing and fair estimates, with some customers appreciating the lack of upselling.
- LMlinda masserini3 days ago5.0this shop is terrific. they always take care of all my needs. if I don't need something done, they don't do it. when they do repair something it's a terrific job. I have been going here for years
- NNNima NavpanahiNov 12, 20255.0Everybody here is beyond knowledgeable. The staff and technicians are very friendly, and always make sure I'm happy before I leave. Below average price for above average service!
- STScott TreadwellNov 5, 20255.0Will is the man! I fully expected to hear news of a giant repair bill. Not only was it more affordable than I had hoped, the car drives better than it did when I went in! I had a 4 wheel alignment and calibration on my Model S. These guys serve up fresh honesty and simplicity, go get you some!
- CPCarol ParrishOct 31, 20255.0Excellent service every time! Highly recommend!
- VTVickie ToddOct 20, 20255.0Excellent service and repairs! Go above and beyond for you! Makes sure you’re completely satisfied! Definitely has an excellent car wash!
Frequently Asked Questions About Genuine Car Care Center
What services does Genuine Car Care Center offer?
Genuine Car Care Center provides comprehensive automotive repair including brake service, auto air conditioning, transmission work, electrical service, wheel alignment, and auto tune-up. They also sell tires from Michelin, Uniroyal, B.F. Goodrich, and Sailun.
Where is Genuine Car Care Center located?
It is located at 1092 NC-66 S, Kernersville, NC 27284, United States.
What are the business hours of Genuine Car Care Center?
The center is open Monday to Friday from 7:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
When was Genuine Car Care Center established?
It was established in November 2006 by David Ciener and Gary Fowler.
How can customers schedule an appointment at Genuine Car Care Center?
Customers can schedule an appointment online at https://genuinecarcare.com/schedule/ or by calling +1 336-993-8473.
What sets Genuine Car Care Center apart from new car dealers?
They offer the 'New Car' dealer experience without the high price and hassle, employing highly trained technicians and using updated equipment across all vehicle makes and models.
Are there places nearby to get a car wash after a service at Genuine Car Care Center?
Yes, nearby car wash options include 66 Car Wash and Hwy 66 Car Wash, convenient for customers wanting to clean their vehicle after repair or maintenance.
Where can customers rent a vehicle or truck near Genuine Car Care Center?
Enterprise Rent-A-Car and Enterprise Truck Rental are close by, offering rental cars and trucks for customers who may need transportation while their vehicle is serviced.
Is there a grocery store near Genuine Car Care Center for quick shopping?
Yes, Juicebox NC is a nearby grocery store where customers can shop conveniently during their visit.
Are there any automotive parts or tire shops near Genuine Car Care Center?
Yes, nearby automotive and tire shops include Choice Tire and Automotive, Forsyth Auto Service, Englebert Tire & Automotive, and Route 66 Custom Built Trucks & Jeeps, useful for additional vehicle parts or customization needs.