Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceTransmission Shop
Genuine Car Care Center was built new and opened in November of 2006 by David Ciener and Gary Fowler combining for over 90 years of automotive repair experience. We opened the business to give the "New Car" dealer experience to customers without the price and hassle of going to the new car dealer. The technicians that we hire are trained on all vehicle makes and models. Our equipment is always updated that keeps us current on new vehicles that come out every year. Our service management and advisers are continually up dated on the latest news and products in the industry. Besides automotive repair we are a tire shop that handles most manufacturers and models of tires. We are a Michelin distributor and sell Uniroyal, B.F. Goodrich and Sailun
Location
Hours
Reviews
4.7
295 reviews
5 stars
258
4 stars
14
3 stars
8
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting their willingness to help and provide clear communication.
Trustworthiness
Many reviews emphasized the shop's honesty and integrity, with customers appreciating that they were not upsold on unnecessary repairs.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers reporting satisfaction with the outcomes and the thoroughness of the service.
Affordability
Customers noted competitive pricing and fair costs for services, often mentioning that they received good value for their money.
Efficiency
The business was recognized for quick turnaround times and efficient service, with many customers expressing satisfaction with the speed of repairs.
- BDBrian DavisJan 5, 20265.0I’ve been doing business with Genuine Car Care for many, many years - minus a handful of years that we moved away and I missed these guys and their service tremendously during that time. They have always taken great care of my vehicles. Will and Zach are great! Good communication, always willing to help, and honest about what needs to be done to my vehicles. I recommend Genuine Car Care to everyone!
- CPchris pegramDec 10, 20255.0My experience is always exceptional. They help you diagnose problems and address any concerns with your vehicle proactively. They are always prompt and professional with all repairs. Highly recommend them for any repairs or preventative maintenance needed to your vehicle!
- ASAllison SchmidtDec 3, 20255.0Genuine Car Care has helped me tremendously time and time again. The front desk service writers are kind, welcoming, and upfront with their customers and the technicians have never failed to provide quality repair and preventative work on our vehicles. We are always very satisfied with the work they do and feel grateful for their service!!
- TGTony GDec 2, 20255.0My car had squeaky brakes so I decided to bring it into genuine car care. I was told my front brakes were the culprit. I was given a full break down of exact measurements with pictures of the brake pads and rotors themselves. Very straight forward and work was completed in a timely manner. I will be back.
- MVMladjan VidacakDec 1, 20255.0Genuine Car Care was amazing, they’re team was very polite, super helpful, and honest, great experience overall Marko was amazing with finding what was wrong and broke down and explained everything to me for me to understand, got me situated quickly 100% recommend, great establishment check them out!!!
Frequently Asked Questions About Genuine Car Care Center
What services does Genuine Car Care Center offer?
Genuine Car Care Center provides comprehensive automotive repair including brake service, auto air conditioning, transmission work, electrical service, wheel alignment, and auto tune-up. They also sell tires from Michelin, Uniroyal, B.F. Goodrich, and Sailun.
Where is Genuine Car Care Center located?
It is located at 1092 NC-66 S, Kernersville, NC 27284, United States.
What are the business hours of Genuine Car Care Center?
The center is open Monday to Friday from 7:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
When was Genuine Car Care Center established?
It was established in November 2006 by David Ciener and Gary Fowler.
How can customers schedule an appointment at Genuine Car Care Center?
Customers can schedule an appointment online at https://genuinecarcare.com/schedule/ or by calling +1 336-993-8473.
What sets Genuine Car Care Center apart from new car dealers?
They offer the 'New Car' dealer experience without the high price and hassle, employing highly trained technicians and using updated equipment across all vehicle makes and models.
Are there places nearby to get a car wash after a service at Genuine Car Care Center?
Yes, nearby car wash options include 66 Car Wash and Hwy 66 Car Wash, convenient for customers wanting to clean their vehicle after repair or maintenance.
Where can customers rent a vehicle or truck near Genuine Car Care Center?
Enterprise Rent-A-Car and Enterprise Truck Rental are close by, offering rental cars and trucks for customers who may need transportation while their vehicle is serviced.
Is there a grocery store near Genuine Car Care Center for quick shopping?
Yes, Juicebox NC is a nearby grocery store where customers can shop conveniently during their visit.
Are there any automotive parts or tire shops near Genuine Car Care Center?
Yes, nearby automotive and tire shops include Choice Tire and Automotive, Forsyth Auto Service, Englebert Tire & Automotive, and Route 66 Custom Built Trucks & Jeeps, useful for additional vehicle parts or customization needs.