Genuine Car Care Center

4.7
276 reviews

About

Auto Repair ShopBrake ShopAuto Air Conditioning ServiceTransmission Shop
Genuine Car Care Center was built new and opened in November of 2006 by David Ciener and Gary Fowler combining for over 90 years of automotive repair experience. We opened the business to give the "New Car" dealer experience to customers without the price and hassle of going to the new car dealer. The technicians that we hire are trained on all vehicle makes and models. Our equipment is always updated that keeps us current on new vehicles that come out every year. Our service management and advisers are continually up dated on the latest news and products in the industry. Besides automotive repair we are a tire shop that handles most manufacturers and models of tires. We are a Michelin distributor and sell Uniroyal, B.F. Goodrich and Sailun

Location

Genuine Car Care Center
1092 NC-66 S, Kernersville, NC
27284, United States

Hours

Reviews

4.7
276 reviews
5 stars
239
4 stars
14
3 stars
8
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff who provided excellent service and communication.

Trustworthiness

Many reviews highlighted the honesty and integrity of the business, with customers feeling respected and not pressured into unnecessary repairs.

Efficiency

The business is noted for its quick turnaround times and efficient service, often completing repairs faster than expected.

Quality of Work

Customers reported high satisfaction with the quality of repairs and maintenance, often stating their vehicles ran better after service.

Affordability

Several reviews mentioned reasonable pricing and fair estimates, with some customers appreciating the lack of upselling.
  • LM
    linda masserini
    3 days ago
    5.0
    this shop is terrific. they always take care of all my needs. if I don't need something done, they don't do it. when they do repair something it's a terrific job. I have been going here for years
  • NN
    Nima Navpanahi
    Nov 12, 2025
    5.0
    Everybody here is beyond knowledgeable. The staff and technicians are very friendly, and always make sure I'm happy before I leave. Below average price for above average service!
  • ST
    Scott Treadwell
    Nov 5, 2025
    5.0
    Will is the man! I fully expected to hear news of a giant repair bill. Not only was it more affordable than I had hoped, the car drives better than it did when I went in! I had a 4 wheel alignment and calibration on my Model S. These guys serve up fresh honesty and simplicity, go get you some!
  • CP
    Carol Parrish
    Oct 31, 2025
    5.0
    Excellent service every time! Highly recommend!
  • VT
    Vickie Todd
    Oct 20, 2025
    5.0
    Excellent service and repairs! Go above and beyond for you! Makes sure you’re completely satisfied! Definitely has an excellent car wash!

Frequently Asked Questions About Genuine Car Care Center

What services does Genuine Car Care Center offer?

Genuine Car Care Center provides comprehensive automotive repair including brake service, auto air conditioning, transmission work, electrical service, wheel alignment, and auto tune-up. They also sell tires from Michelin, Uniroyal, B.F. Goodrich, and Sailun.

Where is Genuine Car Care Center located?

It is located at 1092 NC-66 S, Kernersville, NC 27284, United States.