Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Main St in Kernersville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kernersville, NC or call us at (336) 992-1010.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
350 reviews
5 stars
219
4 stars
75
3 stars
24
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied significantly; while many praised employees like Charles and Jada for their exceptional help, others reported rude and unhelpful interactions with staff members.
Helpful Staff
Several customers highlighted the helpfulness and knowledge of the staff, particularly in assisting with parts and installations, although there were instances of employees being unhelpful.
Product Availability
Customers generally found that the store had the parts they needed, but there were complaints about incorrect parts being provided.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with service quality and employee attitudes, leading to a mixed overall perception.
Store Environment
The store was described as clean and well-stocked, contributing positively to the shopping experience.
- DCDiana CardenasNov 9, 20255.0Went in this morning and was greeted by Koble. He changed my day around with a such great personality and service.
- ATApril TaylorNov 5, 20251.0A male employee was entering the building while I was approaching from about 10 feet away, he seen me coming, he looked right at me. When I walked in, there was no one at the counter and the employee who entered ahead of me was walking toward the back of the store on the other end of the counter. I stood at the counter, no one came, so I walked to the end of the counter and seen this same employee standing to the side talking to another man, unless he doesn’t have peripheral vision, he could see me standing there. Meanwhile, another man is coming down from stairs with medium sized boxes, not too big to where he couldn’t see me. He walks toward me and turns to the right not acknowledging me either. I had to say out loud, “I’m not standing here for my health!” The employee who was carrying the boxes gets an attitude and says he is “short staffed!” These employees were very rude and disrespectful. They need a crash course in ‘Customer Service 101.’
- MMMary and Ruth Perry and McNeillNov 1, 20255.0Amazing customer service. Mr. Charles is amazing man. I highly recommend his wonderful customer service.
- JRJassiah Robinson-DavisOct 2, 20255.0Just got a windshield wiper and they put it on the car for me. Good service.
- AAAceAug 28, 20252.0went here with my mom to get a battery charged. older guy up front clearly did not want us there and did not want to do his job. i work in customer service full time and was very disappointed. everyone else was nice but he was very grumpy. we were going to buy a battery from you guys but his attitude turned us off
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Kernersville, NC?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services to customers.
What types of automotive products and brands can I find at this AutoZone store?
This AutoZone location carries auto parts including brake pads, car batteries, accessories, and aftermarket parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Kernersville?
The store is located at 425 N Main St, Kernersville, NC 27284, USA.
How can I contact AutoZone Auto Parts in Kernersville?
You can reach them by phone at (336) 992-1010 or via email at customer.service@autozone.com.
Are there any beauty salons near AutoZone in Kernersville where I can visit after shopping?
Yes, nearby beauty salons include LuLu’s Beauty Room, Checkers Hair Gallery, and Brow Therapy of the Triad, offering various beauty and spa services.
Where can I get my car serviced near the AutoZone location on N Main St?
Grease Monkey, an automotive repair and oil change station, is located near AutoZone for vehicle service needs.
Are there places to eat near AutoZone Auto Parts in Kernersville?
Yes, dining options near AutoZone include Sonic Drive-In, Nostra Pizza II, Little Vito's pizza restaurant, and Doss' Old Fashion Ice Cream for desserts and casual meals.
Is there a convenient shipping or courier service near AutoZone for package drop-off?
Yes, there is a UPS Access Point location near AutoZone that serves as a courier and shipping center for your package needs.
What other automotive parts stores are competitors near AutoZone in Kernersville?
Nearby competitors include Advance Auto Parts and O’Reilly Auto Parts, which also offer automotive parts and accessories in the area.