AutoZone Auto Parts

4.3
355 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Main St in Kernersville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kernersville, NC or call us at (336) 992-1010.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
425 N Main St, Kernersville, NC
27284, United States

Hours

Reviews

4.3
355 reviews
5 stars
221
4 stars
76
3 stars
25
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and friendliness, others were reported as rude and unprofessional.

Employee Knowledge

Several customers highlighted the knowledge and expertise of certain employees, particularly Charles, who went above and beyond to assist.

Service Speed

Many reviews noted quick service, especially for simple tasks like oil changes and part installations.

Product Availability

Customers generally found the store well-stocked with the parts they needed, although there were instances of incorrect parts being provided.
  • AA
    Angelika
    3 days ago
    1.0
    I went there on the 7th during lunch. There was no employee to be seen in the store. When the employee heard me talking to another customer he came storming out 'I'm coming, I am only one person here'. He begrudgingly took the ladies money. When I asked for help that was too much for him. He became very annoyed to the point that I said 'don't bother' and walked out. Please don't leave your standard reply 'That's not the impression we want to leave', your employees need some serious training in customer service. And no i will not give you another chance, O'Reilly across the street was friendly and helpful and will be my go to store from now on.
  • WB
    William Schwiegeraht (Bill)
    Dec 9, 2025
    4.0
    Quick in and out for oil.
  • JL
    josr luis
    Dec 7, 2025
    4.0
    Very good people
  • DC
    Diana Cardenas
    Nov 9, 2025
    5.0
    Went in this morning and was greeted by Koble. He changed my day around with a such great personality and service.
  • AT
    April Taylor
    Nov 5, 2025
    1.0
    A male employee was entering the building while I was approaching from about 10 feet away, he seen me coming, he looked right at me. When I walked in, there was no one at the counter and the employee who entered ahead of me was walking toward the back of the store on the other end of the counter. I stood at the counter, no one came, so I walked to the end of the counter and seen this same employee standing to the side talking to another man, unless he doesn’t have peripheral vision, he could see me standing there. Meanwhile, another man is coming down from stairs with medium sized boxes, not too big to where he couldn’t see me. He walks toward me and turns to the right not acknowledging me either. I had to say out loud, “I’m not standing here for my health!” The employee who was carrying the boxes gets an attitude and says he is “short staffed!” These employees were very rude and disrespectful. They need a crash course in ‘Customer Service 101.’

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Kernersville, NC?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services to customers.