Pilot Travel Center

3.7
915 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Kenly, NC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1000 Truckstop Rd, Kenly, NC
27542, United States

Hours

Reviews

3.7
915 reviews
5 stars
395
4 stars
212
3 stars
104
2 stars
46
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers praised the cleanliness of the bathrooms and showers, many others reported dirty and outdated facilities, particularly the showers.

Customer Service

Feedback on customer service was mixed; some employees were noted as friendly and helpful, while others were described as rude and unprofessional.

Facilities

The location was appreciated for its convenience and amenities, but many reviews highlighted issues with broken equipment, such as non-functioning pumps and coolers.

Shower Availability

Numerous customers expressed frustration over long wait times for showers, with reports of inadequate staffing leading to delays.
  • NM
    NC Man
    Jan 1, 2026
    2.0
    Dear Pilot administration, Please hear/read my cry on this...The parking spaces that you all provide are severely too tight..I had my mirror hit while here but honestly, I couldn't even be mad at the guy because the spaces are entirely too tight..Please Please Please PLEASE consider redoing your spaces, giving us more room to park in the spaces provided...Please for the love of God
  • PD
    Pat Donivan
    Dec 27, 2025
    2.0
    No decent food. And shower attendant didnt check the shower for used towels/washrags. So did they clean it? Not my best experience.
  • MV
    Mike Valentia
    Nov 23, 2025
    5.0
    The lady cleaning the showers is doing a fantastic job store was clean too
  • KR
    Kay Ray
    Nov 16, 2025
    5.0
    Good price, clean bathroom, and super friendly workers.
  • CH
    Cathy Holman
    Nov 7, 2025
    5.0
    Clean and well organized. Bathrooms updated to accommodate ADA needs. Chairs for children in large stalls. Easy entry for patrons with mobility needs. Food looked fresh and smelled appealing. Some interesting merchandise as well as a couple of massage chairs. Showers available. All in all, a good stop during a long drive. Faster in and out than some of the larger gas stops. #ada #access #holmansellhomes #gas #travel #breakfast #massage #Bathrooms #showers #hats #coffee #doughnuts

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.