Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Kenly, NC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
912 reviews
5 stars
394
4 stars
212
3 stars
104
2 stars
44
1 star
158
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported dirty bathrooms and showers, with some describing them as filthy and outdated.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly, others were noted for being rude and unhelpful.
Shower Availability
Numerous reviews highlighted long wait times for showers, with some customers experiencing significant delays or finding showers unavailable.
Staffing Issues
Several reviews mentioned understaffing, leading to poor service and maintenance issues.
Facility Condition
The overall condition of the facility, including outdated showers and broken equipment, was a common concern among customers.
- KRKay RayNov 16, 20255.0Good price, clean bathroom, and super friendly workers.
- CHCathy HolmanNov 7, 20255.0Clean and well organized. Bathrooms updated to accommodate ADA needs. Chairs for children in large stalls. Easy entry for patrons with mobility needs. Food looked fresh and smelled appealing. Some interesting merchandise as well as a couple of massage chairs. Showers available. All in all, a good stop during a long drive. Faster in and out than some of the larger gas stops. #ada #access #holmansellhomes #gas #travel #breakfast #massage #Bathrooms #showers #hats #coffee #doughnuts
- MBMarcel BartleyOct 30, 20254.010/30/25. Quick on and off of I-95. Cheapest gas yet in our NH to Florida trip. Clean store, great self serve Dunkin coffee. Good place for you to pit stop.
- MPMarcos PadronOct 4, 20251.0El lugar muy limpio y renovado ,nuevo pero las mujeres que me atendieron hoy dia octubre 4 2025 a las 7 am no son nada amables tienen una actitud agresiva y grosera .uno les dice buenos días por educación y no contestan tienen una cara terrible como si quisieran pegarle a uno .lastima la mayoria de los pilot sus empleados son muy amables y atentos pero aqui es horrible .
- VHVeterans Moving HelpSep 11, 20253.0I stopped at the Pilot Truck Stop in Kenly, NC and overall it was a decent experience. The staff were very friendly and helpful, which really stood out and made the visit better. Everyone I interacted with seemed polite and ready to assist, which is exactly what you hope for when you’re on the road. That said, the cooler wasn’t working, so I couldn’t get a cold drink. For a truck stop where travelers depend on being able to grab something refreshing during long trips, that was definitely disappointing. Hopefully management gets that fixed soon, because it’s a small detail that makes a big difference. The location itself is convenient right off I-95 and has the basics covered — fuel, snacks, bathrooms, and food options. With a little more attention to upkeep on things like the cooler, this stop could easily go from “good” to “great.”
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Kenly, NC offer to travelers?
Pilot Travel Center in Kenly provides fuel including gasoline, diesel, and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, clean restrooms, and the best coffee on the interstate.
Is the Pilot Travel Center in Kenly open 24 hours a day?
Yes, the Kenly Pilot Travel Center is open 24 hours every day of the week, including all holidays listed for 2025 and 2026.
Can anyone purchase a shower at this Pilot Travel Center location?
Yes, showers are available for purchase by anyone at Pilot Travel Centers, including the Kenly, NC location.
What payment methods are accepted at Pilot Travel Center in Kenly?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay at this location.
Does the Kenly Pilot Travel Center have CAT scales and truck parking?
Yes, all Pilot Travel Center locations, including Kenly, have CAT scales and offer truck parking spaces.
Does the Kenly location offer amenities like laundry facilities and propane sales?
Laundry facilities and propane sales vary by location. It's recommended to contact the Kenly store directly or check the store locator for specific amenities.
What nearby restaurants can I visit for a meal before or after stopping at Pilot Travel Center in Kenly?
Nearby dining options include Arby's, Dunkin', Waffle House, Pizza Hut Express, Dairy Queen, Iron Skillet, Subway, Wendy's, and Taco Bell, offering a variety of fast food, coffee, breakfast, and American cuisine.
Are there automotive repair and maintenance services near Pilot Travel Center in Kenly?
Yes, nearby automotive services include Speedco for tire and repair services, TA Truck Service for truck repair, Iowa 80 Truck Wash for detailing, and Truckomat for auto restoration and detailing.
If I am traveling on I-95 North near Kenly, how can I find Pilot Travel Center?
Pilot Travel Center is conveniently located in Kenly, NC near I-95 North, making it easy to access for travelers needing fuel, food, or rest along the interstate.
How can I make use of Pilot's mobile app for rewards and services at the Kenly location?
You can download the Pilot MyRewards app from the Apple App Store to reserve parking, purchase eGift Cards, explore career opportunities, and take advantage of mobile fueling and online ordering features.