Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Kannapolis, NC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,344 reviews
5 stars
620
4 stars
356
3 stars
192
2 stars
70
1 star
106
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The facility is generally reported as clean, with well-maintained restrooms and showers, although some customers noted issues with trash outside and inconsistent cleanliness in certain areas.
Customer Service
Staff interactions are mixed; while many customers praised friendly and helpful employees, others reported rude behavior and poor service from specific staff members.
Parking Issues
Customers frequently mentioned limited parking availability, especially for trucks, with complaints about reserved spots and difficulty navigating the lot.
Fueling Experience
Several reviews highlighted problems with fuel pumps, including malfunctioning diesel pumps and high pre-authorization holds on credit cards.
Food Options
The Subway on-site received positive remarks for cleanliness and quality, but there were complaints about limited food options and inconsistent service.
- CCCharNov 11, 20251.0Watch them they take money off your card then decline it and then you gotta wait 5 days or more to get it back
- KKKaylaOct 4, 20251.0BEWARE: absolutely do not stop here if $150 is a lot of money for you, because that is how much this Pilot station will pre-authorize your card for IN ADDITION TO however much you actually spent on gas. Capital One texted me because they thought it was fraudulent, but when I called the fraud department, they confirmed that it was a pre-authorization on the Pilot station’s end. Some people would not be able to eat if their card was pre-authorized for that much money. Absolutely wild.
- JBJohn BoschSep 13, 20255.0⭐️⭐️⭐️⭐️⭐️ If you’re looking for a top-notch truck stop that delivers comfort, convenience, and cleanliness, this Pilot Travel Center in Kannapolis is a winner. From the moment you pull in, you’ll notice how well it’s maintained—everything is clean, orderly, and inviting. Parking is easy and spacious, with plenty of room for big rigs. Navigating in and out feels smooth and efficient—even with a full load. Inside, the facilities are spotless—restrooms, seating areas, and showers are all well kept. Need a bite? There’s a Subway onsite, so you can grab a quick, fresh sub without straying far. The staff are friendly, attentive, and seem genuinely interested in making your stop comfortable. Whether you’re fueling up, resting, eating, or just stretching your legs, this Pilot checks all the boxes. Bottom line: a solid 5-star stop for drivers who care about clean spaces, ease of access, and good service.
- SVSERGIO OROZCO VILLANUEVASep 2, 20255.0Bonito lugar para descansar
- GBgregory boazAug 31, 20251.0This pilot the lady at cash reg was very rude to me
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of the Pilot Travel Center in Kannapolis, NC?
The Pilot Travel Center in Kannapolis, NC is open 24 hours a day, 7 days a week, including holidays.
Does this location offer electric vehicle charging stations?
Yes, the Pilot Travel Center in Kannapolis provides electric vehicle charging stations for customer use.
What payment methods are accepted at this Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Are showers available at the Kannapolis Pilot Travel Center?
Showers are available at select locations, and you can use our store locator tool to confirm availability at this location.
Does this Pilot Travel Center provide overnight parking?
Yes, overnight parking is available, but we recommend contacting the location directly for specific parking rules.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, shower facilities can be purchased and used by anyone at our locations.
What fuels are offered at this Pilot Travel Center?
We offer gasoline, diesel, and DEF with high-speed pumps. For more details on fuel blends, please visit our website.
What nearby lodging options are available close to the Pilot Travel Center?
Nearby hotels include Motel 6 Kannapolis Concord, Americas Best Value Inn Kannapolis, and Motel 6 Concord - Kannapolis, providing convenient accommodations.
Which nearby restaurants can I visit before or after stopping at Pilot Travel Center?
You can enjoy meals at nearby restaurants like Subway, Waffle House, and Bojangles, all offering quick and tasty options.
Are there services nearby to assist with vehicle needs?
Yes, nearby services include a CAT scale, Blue Rhino Propane Exchange, Vint-Edge Auto for repairs, and ASE Communications for mobile needs.