Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Kannapolis, NC!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,347 reviews
5 stars
619
4 stars
357
3 stars
192
2 stars
70
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported rude interactions while others praised helpful and friendly employees.
Cleanliness
Facilities are generally clean, but there are complaints about trash outside and inconsistent shower cleanliness.
Parking Issues
Limited truck parking with many reserved spots, leading to frustration among drivers; some reported difficulty navigating the lot.
Payment Concerns
Customers expressed frustration over high pre-authorization holds on cards and issues with card skimming.
Facilities
Showers and restrooms are mostly clean, but some customers reported issues with water pressure and broken equipment.
- TBTravis BaileyDec 29, 20251.0Purchased gas yesterday driving home from family Christmas celebration. Had my credit card duplicated and used before I got home an hour later. Pump was covered in generic looking security seals, and tap-to-pay didn't work, I should have known better. Luckily credit card company caught it, but the pilot store let the charge go through. Beware!
- CSCurtis SimonDec 12, 20251.0Managers made me feel really uncomfortable and unwelcoming they followed me all around the store because I was a black man with bags stopping to shower and get food before I hit the road. They followed me all around the store pretending to be on phone staring at me manager may be racist to African American people. Will not recommended stopping here while manager on day shift is working horrible customer service.
- MBMykhailo BuchynskyyDec 9, 20254.0Недуже багато місця для траків, але є 6 душів і на тому дякую🚛
- SGStacy GaddyNov 23, 20251.0My card was skimmed at this location
- CCCharNov 11, 20251.0Watch them they take money off your card then decline it and then you gotta wait 5 days or more to get it back
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of the Pilot Travel Center in Kannapolis, NC?
The Pilot Travel Center in Kannapolis, NC is open 24 hours a day, 7 days a week, including holidays.
Does this location offer electric vehicle charging stations?
Yes, the Pilot Travel Center in Kannapolis provides electric vehicle charging stations for customer use.
What payment methods are accepted at this Pilot Travel Center?
We accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Are showers available at the Kannapolis Pilot Travel Center?
Showers are available at select locations, and you can use our store locator tool to confirm availability at this location.
Does this Pilot Travel Center provide overnight parking?
Yes, overnight parking is available, but we recommend contacting the location directly for specific parking rules.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, shower facilities can be purchased and used by anyone at our locations.
What fuels are offered at this Pilot Travel Center?
We offer gasoline, diesel, and DEF with high-speed pumps. For more details on fuel blends, please visit our website.
What nearby lodging options are available close to the Pilot Travel Center?
Nearby hotels include Motel 6 Kannapolis Concord, Americas Best Value Inn Kannapolis, and Motel 6 Concord - Kannapolis, providing convenient accommodations.
Which nearby restaurants can I visit before or after stopping at Pilot Travel Center?
You can enjoy meals at nearby restaurants like Subway, Waffle House, and Bojangles, all offering quick and tasty options.
Are there services nearby to assist with vehicle needs?
Yes, nearby services include a CAT scale, Blue Rhino Propane Exchange, Vint-Edge Auto for repairs, and ASE Communications for mobile needs.