Enterprise Rent-A-Car

4.1
277 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Kannapolis, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Concord Highway 29 & Kannapolis location today.

Location

Enterprise Rent-A-Car
1802 S Cannon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

4.1
277 reviews
5 stars
193
4 stars
26
3 stars
7
2 stars
3
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of employees going above and beyond.

Cleanliness and Vehicle Quality

Customers consistently noted that the cars were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding unprofessional behavior from staff and issues with billing.

Efficiency

Customers appreciated the quick and easy pickup and drop-off processes, although some reported delays due to vehicle availability.
  • DW
    Daniel walters
    5 days ago
    1.0
    This place is not a good one to rent from got a suburban yesterday and found a bug so bombed it to find it infested with roaches do not rent unless you got time to check everything. Now we're having to get our home sprayed to make sure nothing has came in don't believe them when they say its cleaned make sure you check its your health and your home on the line
  • LB
    Lenae Brainard
    Nov 11, 2025
    5.0
    *Disclaimer: I travel for business purposes for the most part and often have just one day reservations. I like the professionalism and customer-first attitude I experience at this Enterprise location and others. I frequently rent a car from this location for business purposes and have had no issues so far. The staff here is always willing to give me a ride to and from my house, which makes my life a lot easier and I've never had to wait for more than 15 minutes for any assistance, often getting taken care of as soon as I walk in the door. All the cars I've driven here have been new, clean, and nice, so I haven't had any issues in terms of their inventory management as well. I like that I can feel confident that things will just go right and as they should here, and that says a lot.
  • DW
    Donald Watson
    Nov 7, 2025
    1.0
    This cat at the front desk this morning of 11/7/25 @ 9:25AM was rude, arrogant, cocky and ignorant. I would never rent from this location. He needs to learn how to acknowledge customers when they walk thru the door. If I was an undercover boss in action, I would have fired him on the spot. Do better!
  • MS
    Marlon Similton
    Oct 31, 2025
    5.0
    A great place to rent a car. Service is very good and the cars are always clean and comfortable. The only place i rent from.
  • JM
    Jessie Murray
    Oct 28, 2025
    5.0
    Perfect experience all around. I will definitely use this location again in the future. Also will recommend to anyone looking to rent a car.👌

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Kannapolis, NC offer?

They offer a wide range of vehicle rentals including cars, vans, and luxury cars, with flexible rental options and airport pick up service.

Where is Enterprise Rent-A-Car located in Kannapolis?

It is located at 1802 S Cannon Blvd, Kannapolis, NC 28083.