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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(297 reviews)

Business Details

1802 S Cannon Blvd, Kannapolis, NC
28083, United States
(704) 788-9300

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kannapolis, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Concord Highway 29 & Kannapolis location today.

Location

Enterprise Rent-A-Car
1802 S Cannon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

4.1
297 reviews
5 stars
208
4 stars
27
3 stars
8
2 stars
3
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, although there were some negative experiences reported.

Reservation Issues

Several customers experienced problems with vehicle availability despite having made reservations in advance, leading to frustration.

Vehicle Condition

Feedback varied on vehicle cleanliness and maintenance, with some customers reporting issues like unclean cars and existing damages.

Overall Experience

While many customers had positive experiences and expressed a desire to return, there were significant complaints regarding unprofessional behavior and poor communication.
  • SM
    Sheila Molosky
    Feb 12, 2026
    5.0
    Staff very willing to help me rent a car. I needed to extend the use of the car and it was easy also. I appreciate all the help and compassion from staff.
  • SM
    Sam Moore
    Feb 11, 2026
    5.0
    Jordan Spry provided excellent customer service! I greatly appreciate the service I received today.
  • BJ
    Brenda Johnson
    Feb 1, 2026
    5.0
    Very nice and helpful staff in kannapolis.
  • LM
    L M
    Jan 27, 2026
    1.0
    On 1/12/2026, I rented a car from the Greenville location and returned it to Kannapolis location. The man who rented me the car did a walk around with me and told me that "ALL PRIOR DAMAGE TO THE VEHICLE HAS BEEN NOTATED". Also, he said "WE ARE ONLY WORRIED ABOUT THE BIG STUFF, NOT THE SMALL STUFF". The only thing noticeable was a big indented scratch. Therefore, I took a photo of this scratch. Him and I did not notice any dent and it did not matter because ALL PRIOR DAMAGE HAS BEEN NOTATED!!! Once I returned the rental to Kannapolis, the woman with the long blonde hair immediately comes out and points out a dent. I have never been treated this way by any rental car company or any business in my entire life. It seems as though this was planned!!! I explained to her that I travel on business. We simply pick up the car and drop it off, to get to our next pick up for our transportation logistics delivery job. We deliver vehicles all over the country and we use rental cars, buses, trains, etc. to get from one to the next. I TOLD HER THAT DAMAGE WAS ALREADY THERE AND I DID NOT DO ANY DAMAGE TO THE VEHICLE AT ALL. I HAVE NOT DAMAGED A VEHICLE MY ENTIRE LIFE. NEXT THING I KNOW, ENTERPRISE SENDS ME A DAMAGE CLAIM FOR $1400 !!!! FOR DAMAGE I DID NOT DO!!!!!! I AM NEVER USING ENTERPRISE AGAIN. I AM NOT DOING THIS JOB ANY MORE. MY COWORKERS ARE QUITTING. MY MANAGER IS TERMINATING THE CONTRACT. IF THIS IS NOT RESOLVED, I AM GETTING A LAWYER AND I WILL ALSO TAKE THE LAW IN MY OWN HANDS IF I HAVE TO AND REPORT THIS TO ALL HIGHER AUTHORITIES AND WEBSITES AND DIVISIONS OF THE STATE AS WELL AS THE NEWS. I HAVE HAD IT!!! IF YOU WANT TO DO SHADY BUSINESS AND NOT HAVE DAMAGE NOTATED FOR A VEHICLE OR PHOTOS OF A VEHICLE BEFORE A CUSTOMER RENTS IT, AND THEN PROCEED TO BLAME THE CUSTOMER FOR THE DAMAGE THAT THEY DID NOT DO, THEN I HAVE NO PROBLEM DOING WHATEVER IT TAKES TO MAKE SURE SOMETHING GETS DONE ABOUT THIS BECAUSE YOU ARE SCREWING OVER THE WRONG PERSON AS WELL AS AN INNOCENT PERSON. WE GO THROUGH ENOUGH OUT HERE ON THE ROAD AND WITH GREYHOUND BUSES AND HOTELS AND NOW ENTERPRISE????????? I JUST CANT BELIEVE THIS AND I AM DONE !!!!!
  • MH
    Mohamed Hsn
    Jan 27, 2026
    5.0
    Great Experience, Very nice and competent staff , tries very hard to organize everything to the satisfaction of the customer! Very friendly , They even gave me a ride after I drop off the Car Megan , Jhon Many thanks for everything! See you next time !

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Kannapolis, NC offer?

They offer a wide range of vehicle rentals including cars, vans, and luxury cars, with flexible rental options and airport pick up service.

Where is Enterprise Rent-A-Car located in Kannapolis?

It is located at 1802 S Cannon Blvd, Kannapolis, NC 28083.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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