AutoZone Auto Parts

4.1
471 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Cannon Blvd in Kannapolis, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kannapolis, NC or call us at (704) 938-4645.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
399 S Cannon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

4.1
471 reviews
5 stars
278
4 stars
84
3 stars
51
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for poor attitudes and lack of assistance.

Product Availability

Customers appreciated the availability of parts and tools, but there were complaints about incorrect items being provided and issues with stock.

Staff Knowledge

While many customers found staff knowledgeable and helpful, there were instances of misinformation and unhelpful responses from certain employees.

Overall Experience

Overall, experiences varied widely; some customers had positive interactions and left satisfied, while others reported significant frustrations.
  • DD
    DavidxxxBrett
    Dec 28, 2025
    5.0
    Good parts fair price
  • KS
    Kelsey Shapiro
    Dec 21, 2025
    5.0
    Lisa helped me out so much when i had been to another autozone twice that gave me the wrong parts! She was SO kind & helpful; Thank you Lisa!!!!
  • TD
    Tyson Domiter
    Dec 14, 2025
    1.0
    If you buy a tool and it doesn’t work for you don’t bother bringing it back to this store for a return. Manager guy thinks he’s the return police. Run it up the road to china grove they will return it for you
  • GW
    G Williams
    Nov 6, 2025
    1.0
    Came in to use the check engine tool and super manager lady tells me "she cant do it because there is no other staff there at the moment". I tell her they usually just let the customer use it, bring it back in and they read it. She says " oh well they're not supposed to do that, im gonna have to talk to them about that". Then proceeds to lecture me on what "Good Customer Service Is" all while providing me Poor Customer Service! Make it make sense. Good customer service is being a manager that can have enough staff to even provide service in the first place, OR be able to still provide the services you advertise, no matter how much of the staff is or isn't there. Needless to say I wont be back.
  • MV
    maicol valencia
    Oct 25, 2025
    5.0
    Excelente servicio, el chico que me atendio hoy era bilingue y me pudo dar mejor asesoria en Español.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Kannapolis?

AutoZone Auto Parts in Kannapolis is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Kannapolis, NC?

It is located at 399 S Cannon Blvd, Kannapolis, NC 28083, United States.