Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Cannon Blvd in Kannapolis, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kannapolis, NC or call us at (704) 938-4645.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
469 reviews
5 stars
276
4 stars
85
3 stars
51
2 stars
13
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Christian, Raul, and Keagan for their exceptional service.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, contributing to positive experiences.
Mixed Experiences
While many reviews highlighted great service, there were also complaints about rude staff and poor customer service from some employees, indicating inconsistency in service quality.
Knowledge and Assistance
Several customers appreciated the staff's knowledge and willingness to assist with car issues, although some reported instances of misinformation.
Store Environment
The store was generally described as clean and well-organized, but there were occasional mentions of long wait times and understaffing.
- GWG WilliamsNov 6, 20251.0Came in to use the check engine tool and super manager lady tells me "she cant do it because there is no other staff there at the moment". I tell her they usually just let the customer use it, bring it back in and they read it. She says " oh well they're not supposed to do that, im gonna have to talk to them about that". Then proceeds to lecture me on what "Good Customer Service Is" all while providing me Poor Customer Service! Make it make sense. Good customer service is being a manager that can have enough staff to even provide service in the first place, OR be able to still provide the services you advertise, no matter how much of the staff is or isn't there. Needless to say I wont be back.
- MVmaicol valenciaOct 25, 20255.0Excelente servicio, el chico que me atendio hoy era bilingue y me pudo dar mejor asesoria en Español.
- MKMarshall KikerOct 1, 20251.0Refused to install a battery because my car has a fuse on the positive terminal. The manager lied and said the $30 dollar fuses can go for hundreds and he can't be liable. I don't know if he is ignorant or just lazy.
- SJShayla JeffersonSep 4, 20255.0Raul was very nice & assisted with what I needed. I appreciate the great customer service
- CHCole HundleyAug 25, 20255.0Raul is awesome, immediately hooked me up with a battery that was gonna be 300 anywhere else for 120. Made a long term customer outta me in like 10 minutes.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Kannapolis?
AutoZone Auto Parts in Kannapolis is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Kannapolis, NC?
It is located at 399 S Cannon Blvd, Kannapolis, NC 28083, United States.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and ACDelco.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services including curbside pickup and in-store shopping.
How can I contact AutoZone Auto Parts in Kannapolis?
You can call them at (704) 938-4645 or email customer.service@autozone.com.
What are some nearby places to AutoZone Auto Parts for customers to visit?
Nearby places include The Salon beauty salon, Classics Barber Studio, and McDonald's fast food restaurant, offering options for beauty services and dining before or after your visit.
Are there any nearby automotive-related businesses near AutoZone Auto Parts?
Yes, nearby automotive-related businesses include Advance Auto Parts, Kannapolis Auto Repair, and K-Town Cars Inc., which provide additional auto parts, repair services, and used car sales.
Can customers access postal and courier services near AutoZone Auto Parts?
Yes, UPS Access Point location is nearby, providing courier and shipping services for your convenience.
Does AutoZone Auto Parts have a presence on social media?
Yes, they have a Facebook page named AutoZoneKannapolisNC and a Twitter handle @autozone.
What should I know about payment methods at AutoZone Auto Parts?
AutoZone Auto Parts does not require cash-only payments and supports various payment methods for convenience.