Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Cannon Blvd in Kannapolis, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kannapolis, NC or call us at (704) 938-4645.
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for poor attitudes and lack of assistance.
Product Availability
Customers appreciated the availability of parts and tools, but there were complaints about incorrect items being provided and issues with stock.
Staff Knowledge
While many customers found staff knowledgeable and helpful, there were instances of misinformation and unhelpful responses from certain employees.
Overall Experience
Overall, experiences varied widely; some customers had positive interactions and left satisfied, while others reported significant frustrations.
DD
DavidxxxBrett
Dec 28, 2025
5.0
Good parts fair price
KS
Kelsey Shapiro
Dec 21, 2025
5.0
Lisa helped me out so much when i had been to another autozone twice that gave me the wrong parts! She was SO kind & helpful; Thank you Lisa!!!!
TD
Tyson Domiter
Dec 14, 2025
1.0
If you buy a tool and it doesn’t work for you don’t bother bringing it back to this store for a return. Manager guy thinks he’s the return police. Run it up the road to china grove they will return it for you
GW
G Williams
Nov 6, 2025
1.0
Came in to use the check engine tool and super manager lady tells me "she cant do it because there is no other staff there at the moment". I tell her they usually just let the customer use it, bring it back in and they read it. She says " oh well they're not supposed to do that, im gonna have to talk to them about that". Then proceeds to lecture me on what "Good Customer Service Is" all while providing me Poor Customer Service! Make it make sense. Good customer service is being a manager that can have enough staff to even provide service in the first place, OR be able to still provide the services you advertise, no matter how much of the staff is or isn't there. Needless to say I wont be back.
MV
maicol valencia
Oct 25, 2025
5.0
Excelente servicio, el chico que me atendio hoy era bilingue y me pudo dar mejor asesoria en Español.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Kannapolis?
AutoZone Auto Parts in Kannapolis is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Kannapolis, NC?
It is located at 399 S Cannon Blvd, Kannapolis, NC 28083, United States.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and ACDelco.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services including curbside pickup and in-store shopping.
How can I contact AutoZone Auto Parts in Kannapolis?
You can call them at (704) 938-4645 or email customer.service@autozone.com.
What are some nearby places to AutoZone Auto Parts for customers to visit?
Nearby places include The Salon beauty salon, Classics Barber Studio, and McDonald's fast food restaurant, offering options for beauty services and dining before or after your visit.
Are there any nearby automotive-related businesses near AutoZone Auto Parts?
Yes, nearby automotive-related businesses include Advance Auto Parts, Kannapolis Auto Repair, and K-Town Cars Inc., which provide additional auto parts, repair services, and used car sales.
Can customers access postal and courier services near AutoZone Auto Parts?
Yes, UPS Access Point location is nearby, providing courier and shipping services for your convenience.
Does AutoZone Auto Parts have a presence on social media?
Yes, they have a Facebook page named AutoZoneKannapolisNC and a Twitter handle @autozone.
What should I know about payment methods at AutoZone Auto Parts?
AutoZone Auto Parts does not require cash-only payments and supports various payment methods for convenience.