Advance Auto Parts

4.2
316 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 501 S Cannon Blvd in Kannapolis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
501 S Cannon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

4.2
316 reviews
5 stars
187
4 stars
68
3 stars
25
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, often finding what they needed without delay.

Service Speed

While some reviews highlighted quick service, others reported slow service and long wait times, indicating inconsistency in efficiency.

Knowledge and Expertise

Feedback varied on staff knowledge, with some customers expressing frustration over incorrect information or lack of assistance, while others found staff to be knowledgeable and helpful.

Store Policies

Several reviews mentioned dissatisfaction with store policies, particularly regarding returns and warranty issues, leading to customer frustration.
  • AW
    Andrew Wilson
    Nov 8, 2025
    5.0
    Great customer service from Matt West and John. These guys go out of there way for you and always help me when I come in for Brakes To You mobile repair or personal. I highly recommend them and this store
  • JS
    josh secrest
    Oct 6, 2025
    5.0
    Quick and convenient to get what I needed
  • PV
    Pob Tsuas Vaj
    Sep 22, 2025
    1.0
    Went there for an alternator check because car stalled on me a few days prior. Replaced the battery and now I hear a whirring sound. Guy comes out, does his thing. Says everything seems great. Doesn't know what the sound is. I wasn't convinced. Went to O'Reilly's across the street. Young man comes and checks, says alternator is definitely bad. Day and night difference. Trash.
  • SB
    Sid Blevins
    Jul 21, 2025
    3.0
    There were 2 of us there, and we were both waiting for an employee to help.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*