Advance Auto Parts

4.2
317 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 501 S Cannon Blvd in Kannapolis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
501 S Cannon Blvd, Kannapolis, NC
28083, United States

Hours

Reviews

4.2
317 reviews
5 stars
188
4 stars
68
3 stars
25
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with specific employees.

Inventory Availability

Customers frequently noted that the store had a good selection of parts in stock, but there were instances of parts being unavailable or requiring special orders.

Service Speed

While some reviews highlighted quick service, others mentioned slow service and long wait times, particularly when employees were on break.

Warranty Issues

Several customers expressed frustration with warranty handling and record-keeping, particularly regarding battery warranties and core charges.

Overall Experience

The overall sentiment was mixed, with many customers having positive experiences, but a notable number reported dissatisfaction with service and management.
  • AW
    Andrew Wilson
    Nov 8, 2025
    5.0
    Great customer service
  • JS
    josh secrest
    Oct 6, 2025
    5.0
    Quick and convenient to get what I needed
  • PV
    Pob Tsuas Vaj
    Sep 22, 2025
    1.0
    Went there for an alternator check because car stalled on me a few days prior. Replaced the battery and now I hear a whirring sound. Guy comes out, does his thing. Says everything seems great. Doesn't know what the sound is. I wasn't convinced. Went to O'Reilly's across the street. Young man comes and checks, says alternator is definitely bad. Day and night difference. Trash.
  • SB
    Sid Blevins
    Jul 21, 2025
    3.0
    There were 2 of us there, and we were both waiting for an employee to help.
  • BB
    Bkxy
    Jun 28, 2025
    4.0
    Staff are usually very helpful. Most of the time, when I'm looking for something specific, I'll go in and ask. An employee will usually help me right away in finding what model I need, and if it's in stock, they take care of me. Large inventory. Most of the time, the parts I need are in stock. Good location.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*