Safelite AutoGlass

4.6
373 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Jamestown area, turn to Safelite AutoGlass . Those in central Jamestown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4845 West Wendover Avenue, Safelite AutoGlass Jamestown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
4845 West Wendover Avenue, Jamestown, NC
27282, United States

Hours

Reviews

4.6
373 reviews
5 stars
327
4 stars
9
3 stars
6
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to explain the process and address concerns.

Timeliness

Many reviews noted punctuality and quick service, with several customers mentioning that their appointments were completed within the promised time frame.

Communication

While most customers appreciated the communication from technicians, some expressed frustration with scheduling issues and lack of updates regarding appointment changes.

Overall Experience

The majority of customers reported a positive experience, recommending the service for its convenience, quality of work, and customer care.

Issues with Appointments

A few customers experienced significant issues with appointment scheduling and service fulfillment, leading to dissatisfaction.
  • DC
    DONNA COLLINS
    2 days ago
    1.0
    I had absolutely terrible service from this location and then never got my glass replaced from them. At my 1st Saturday appointment, they didn't even look at the replacement glass until I was already sitting in the waiting area. They call me in the back and show me a big scratch in the middle of the new glass and try to convince me to take it anyway. I say I'm not taking scratched glass. 1 guy tells me they can do mobile service at my office during the week. I ask about recalibrating the cameras in the field. He says they can. The other guy says that that technology doesn't always work. I reschedule for the following Saturday. The Crack in my windshield is now 2 feet long. Then they call me today, Saturday and tell me that my new glass didn't ship from the warehouse and they don't know why because there are several in stock. Maybe you didn't order it? She then tries to get me to do it mobile even after I warned that their camera technology doesn't work well. If these people can't even figure out how to get a good piece of glass delivered to the shop I certainly don't want them working on my car.
  • KS
    Kristie Scott
    5 days ago
    2.0
    2 windshields in 1 year from safelite (this also makes me question the quality). Large paint chips a couple days after the install were missing. They said it couldn’t have happened from the install. I beg to differ! It didn’t magically appear!
  • CT
    Cori Trenczer
    Jan 5, 2026
    5.0
    Amazing service! In and out in less than 50 minutes for a full windshield replacement. Clean waiting room, respectful staff. Would come here again next time I crack my windshield 😆 Also, the technician put all my dashboard stuffed animals back in their place and my little flag too haha
  • DM
    Debra Marlowe
    Dec 29, 2025
    5.0
    The technician was very courteous and professional. He answered all my questions. Scheduling for the mobile service was easy with your company.
  • AY
    Aiobohel York
    Dec 12, 2025
    5.0
    Technician was very knowledgeable and friendly, even tried to save me money because I didn’t technically need new glasses although I told him it was unnecessary. The lifetime warranty sold me because last company only had a 60 day policy and at 90 days it not only leaked again the leak was bigger. They came to me so also very convenient and easy to pay. Technician talked me through what he was doing each step and how it had been wrong prior. Highly recommend. The price was around the same as other companies but I consider it a great price since the lifetime warranty, windshield wipers, and rain guard was also part of it and other companies was only glass replacement.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located in Jamestown, NC?

Safelite AutoGlass is located at 4845 West Wendover Avenue, Jamestown, NC 27282, US.

What services does Safelite AutoGlass offer?

Safelite AutoGlass offers auto glass installation and repair, vehicle glass repair & replacement, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork & processing.