Safelite AutoGlass

4.6
338 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Jamestown area, turn to Safelite AutoGlass . Those in central Jamestown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4845 West Wendover Avenue, Safelite AutoGlass Jamestown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
4845 West Wendover Avenue, Jamestown, NC
27282, United States

Hours

Reviews

4.6
338 reviews
5 stars
295
4 stars
8
3 stars
5
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, friendliness, and communication skills of the technicians and staff.

Efficiency

Many reviews highlighted the quick and efficient service, with several customers noting that their appointments were completed faster than expected.

Convenience

The ability to schedule appointments easily, including on-site services, was frequently mentioned as a major benefit.

Quality of Work

Overall, customers were satisfied with the quality of the windshield replacements and repairs, although some noted issues with cleanliness after service.

Communication Issues

A few customers expressed concerns about communication regarding appointment details and service expectations.
  • JM
    Joseph Midnight
    6 days ago
    1.0
    Scheduled appointment. It's between 8-1 pm. Sitting at home waiting. Didn't hear anything. Around 12:20 I get an email saying "Get ready for your appointment tomorrow." So I'm like, okay, maybe I'm mistaken about it being on Monday. Go look. No, it's Monday. They just went and changed it to Tuesday at the last second without calling or texting or even asking if that time worked for me. So, went online and cancelled the appointment. Now finding another company. Maybe they can keep an appointment (that's the entire point of making them) and if they can't, at the very least call to let me know. So now I have to pay out of pocket and deal with insurance again. But, it's worth it to not deal with people that can't show up.
  • CR
    Clay Revolution
    Nov 16, 2025
    1.0
    The chip repair was unacceptable. Only got excuse after excuse about why. Including I should have just done it myself!
  • DA
    Daphne Acinelli
    Nov 15, 2025
    1.0
    Don't call them. They will make an appointment take your payment and not show up or call to let you know they are not coming.... The worst customer service I've ever had...
  • BH
    Brian Hicks
    Nov 6, 2025
    5.0
    The technician, Lance, was professional, polite, and had a fantastic disposition. He explained everything and definitely took attention to detail. Very happy with how the windshield turned out. Thank you, Lance!! Also, thank you Safelite
  • LT
    Larry Temmen
    Nov 1, 2025
    5.0
    Had to book an appointment at the shop because of weather. Booking the appointment was easy and painless. The day of the appointment the tech called and asked if I could come in earlier due to a cancellation, I arrived asap and was out in less than an hour and home before my original appointment. Nice job. I would definitely recommend this shop.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located in Jamestown, NC?

Safelite AutoGlass is located at 4845 West Wendover Avenue, Jamestown, NC 27282, US.

What services does Safelite AutoGlass offer?

Safelite AutoGlass offers auto glass installation and repair, vehicle glass repair & replacement, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork & processing.