Safelite AutoGlass

4.6
379 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Jamestown area, turn to Safelite AutoGlass . Those in central Jamestown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4845 West Wendover Avenue, Safelite AutoGlass Jamestown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Location

Safelite AutoGlass
4845 West Wendover Avenue, Jamestown, NC
27282, United States

Hours

Reviews

4.6
379 reviews
5 stars
332
4 stars
9
3 stars
6
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to explain the process and address concerns.

Timeliness

Many reviews noted punctuality and quick service, with several customers mentioning that their appointments were completed within the promised time frame.

Communication

While most customers appreciated the communication from technicians, some expressed frustration with scheduling issues and lack of updates regarding appointment changes.

Overall Experience

The majority of customers reported a positive experience, recommending the service for its convenience, quality of work, and customer care.

Issues with Appointments

A few customers experienced significant issues with appointment scheduling and service fulfillment, leading to dissatisfaction.
  • JT
    jennifer truman
    6 days ago
    1.0
    Technician BROKE my phone holder and then says oh sorry. Not we will take care of it, or here is $20 my bad, just SORRY. I call the company and they say "we arent responsible for those things" WHAT??? it was fine before you broke it and your not going to fix it???? I have used safelite for everything for 10+ years BUT guess who will NOT BE going back to them. I am appauled.....
  • PP
    Patrick
    Jan 11, 2026
    5.0
    Josh was great. Very polite, quick, and professional. I think the price was a bit too high but the technician Josh made up for it.
  • DC
    DONNA COLLINS
    Jan 10, 2026
    1.0
    I had absolutely terrible service from this location and then never got my glass replaced from them. At my 1st Saturday appointment, they didn't even look at the replacement glass until I was already sitting in the waiting area. They call me in the back and show me a big scratch in the middle of the new glass and try to convince me to take it anyway. I say I'm not taking scratched glass. 1 guy tells me they can do mobile service at my office during the week. I ask about recalibrating the cameras in the field. He says they can. The other guy says that that technology doesn't always work. I reschedule for the following Saturday. The Crack in my windshield is now 2 feet long. Then they call me today, Saturday and tell me that my new glass didn't ship from the warehouse and they don't know why because there are several in stock. Maybe you didn't order it? She then tries to get me to do it mobile even after I warned that their camera technology doesn't work well. If these people can't even figure out how to get a good piece of glass delivered to the shop I certainly don't want them working on my car.
  • KS
    Kristie Scott
    Jan 7, 2026
    2.0
    2 windshields in 1 year from safelite (this also makes me question the quality). Large paint chips a couple days after the install were missing. They said it couldn’t have happened from the install. I beg to differ! It didn’t magically appear!
  • CT
    Cori Trenczer
    Jan 5, 2026
    5.0
    Amazing service! In and out in less than 50 minutes for a full windshield replacement. Clean waiting room, respectful staff. Would come here again next time I crack my windshield 😆 Also, the technician put all my dashboard stuffed animals back in their place and my little flag too haha

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass located in Jamestown, NC?

Safelite AutoGlass is located at 4845 West Wendover Avenue, Jamestown, NC 27282, US.

What services does Safelite AutoGlass offer?

Safelite AutoGlass offers auto glass installation and repair, vehicle glass repair & replacement, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork & processing.