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Valvoline Instant Oil Change

4.2
(350 reviews)

Business Details

248 South Marine Blvd, Jacksonville, NC
28540, United States
(910) 415-9129
https://store.vioc.com/nc/jacksonville/248-south-marine-blvd

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Jacksonville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
248 South Marine Blvd, Jacksonville, NC
28540, United States

Hours

Reviews

4.2
350 reviews
5 stars
251
4 stars
34
3 stars
10
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and knowledgeable, creating a positive experience.

Service Speed

Numerous reviews highlighted the quick service, with many customers being in and out in under 30 minutes.

Upselling Issues

Several customers expressed frustration with aggressive upselling tactics, feeling pressured to purchase additional services they did not request.

Quality Concerns

A few customers reported serious issues with service quality, including incorrect oil levels and poor handling of their vehicles.

Pricing Complaints

Some customers felt that the prices were too high compared to competitors, leading to dissatisfaction.
  • BI
    Brenda Inman
    1 day ago
    5.0
    Great customer service. Fast and efficient.
  • CR
    Caden Riley
    Feb 18, 2026
    5.0
    DJ and Jeremiah were very professional on my oil change. Thank you again Valvoline.
  • FM
    Felecia Morris
    Feb 16, 2026
    2.0
    I have been going to this place for over 10 years. I went to get my 3,000 mile check up,including my oil &filter change just last month. So when I got home I checked under my hood as I always have done ,we'll my fluid were not tapped off,empty, so I added the fluids. that I did requested . Just recently my car acted as though it wanted to cut off,for example I was at the intersection today and as I was driving my car acted like something was clogged. I pulled my car over over and checked my filter it was black k with Leaves in it. I then removed them and tapped filter to clean it and after that I t worked great I was charged $55. for the worst service I have had with them As a long time customer,I will not be going back!!!! Please make sure to check your automobiles before leaving this business.
  • LB
    Loni Bigelow
    Feb 2, 2026
    1.0
    Manager doesn't even know how to read a dipstick. They over filled my engine oil, transmission service left me with transmission 1 quart low, replaced wiper blade on passenger side that was incorrect size (Way to skort). Every time I go there they try sell me new wipers. Failed my car for inspection due to wipers that were less than 7 months old. Station has rotating, inexperienced personnel.
  • JC
    Jacob Crippes
    Jan 21, 2026
    1.0
    This shop stole my credit card information twice. I had a hunch the first time. This last time I hadn’t used my card anywhere else. When I was here the guy walked away with my card which was strange. Spent $1,500 at T-Mobile.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Jacksonville offer?

Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance solutions including auto repair, car battery services, car inspection, and auto air conditioning service.

What are the operating hours for Valvoline Instant Oil Change in Jacksonville?

The store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on holidays such as Thanksgiving and Christmas.

Brand Certified Facts from Valvoline Instant Oil Change

This information is certified by Valvoline Instant Oil Change and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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