Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Jacksonville.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,285 reviews
5 stars
1,189
4 stars
32
3 stars10
2 stars13
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff, particularly highlighting Chris's exceptional support.
Efficiency
Many reviews noted the quick service and minimal wait times, with several customers expressing satisfaction with being seen promptly even as walk-ins.
Honesty and Transparency
Customers appreciated the upfront communication regarding pricing and services, with several mentioning the staff's honesty about what repairs were necessary.
Quality of Work
The quality of service, including tire repairs and maintenance, received positive feedback, with many customers expressing satisfaction with the results.
Pricing
While most reviews praised fair and competitive pricing, there were some concerns about inconsistent pricing practices and hidden fees.
- JTJuanita Towns3 days ago5.0I would like to sincerely thank Chris and his team for their outstanding service. From the moment I arrived, Chris was welcoming, knowledgeable, and thorough in addressing my auto concerns. The mechanics were professional, efficient, and genuinely friendly, making the entire experience seamless and stress-free.
- GUGoogle UserJan 2, 20265.0Chris and his team is amazing people. They fit me in last minute for a state inspection, always tries to get my total as cheap as possible for me and tries their best to accomadate me (a couple days ago I had an appointment in wilmington and knew I probably wasnt gonna be able to be back before they closed so I asked before I left if I could pick up my car tonight and pay the following day, I know not my brightest moment, but they just said that they normally dont but will do something to work with me. Luckily seconds later it clicked i had my moms car here still so I said nevermind and just asked if I could pick up the following day and they were fine with that. Well next day turned into 2 extra days due to me not thinking to ask if they were closing early NYE or NYD. And instead of charging me a storage fee like others probably wouldve done they just checked me out for the stuff I had and pulled it around for me.) If you want reliable and quick service as well as extremely nice and helpful people come here you will more than likely not be disappointed.
- RJRegina JohnsonJan 2, 20265.0I’ve been coming to Mavis Tires and Brakes for most of my car needs, and I couldn’t be happier with their service! Chris and his team are amazing! They’re always friendly, professional, and go above and beyond to make sure everything is taken care of. Whether it’s routine maintenance or something more serious, I always feel confident leaving my car in their hands. Highly recommend this place to anyone looking for reliable and top-notch service!
- MMMike McDanielDec 23, 20255.0Great customer service and over all honest about everything and up front. Over heard one of the guys talking to a lady about her tires and he was making a point to ensure that she knew what he was talking about and asked if she would like to call someone if she didn’t. Guy even told her that she didn’t need tires at the moment and made a recommendation on when he thought she would. Super honest and up front. They got me in and out in less than 2 hours to patch a tire even though all the racks had cars on them when I got there l, they were booked on appointments, and I was a walk in. Tire patch was also only $32.09 so good pricing. 10/10 will be back
- NNNicholasDec 22, 20255.0We recently visited for an oil change and tire rotation, and I was thoroughly impressed. Even on short notice, the team got me in quickly without a long wait which was perfect for my busy schedule this particular day. The entire staff was incredibly friendly and professional, making the experience pleasant from the moment I walked in. They worked efficiently, completing everything in no time while ensuring top-quality service. Special shoutout to the manager on duty, who was outstanding - knowledgeable, attentive, and went above and beyond to make sure I was satisfied. Pricing was fair and upfront, with no hidden fees. My car runs smoother now, and the tires feel evenly balanced. In a military town like Jacksonville with plenty of auto shops, this Mavis location stands out for its speed, friendliness, and reliability. I'll definitely be back for future maintenance and highly recommend them!
Frequently Asked Questions About Mavis Tires & Brakes
What types of tires does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers a wide selection of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more to suit any budget.
What auto services are available at Mavis Tires & Brakes in Jacksonville?
They provide services such as brakes, alignments, oil changes, batteries, suspension repair, exhaust repair, wheel alignment, tire repair, and more to keep your vehicle in top condition.
What are the regular business hours of Mavis Tires & Brakes?
Mavis Tires & Brakes is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM; Thursday from 8:00 AM to 8:30 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 9:00 AM to 5:00 PM.
On which holidays is Mavis Tires & Brakes closed?
The store is closed on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Does Mavis Tires & Brakes have wheelchair accessible facilities?
Yes, Mavis Tires & Brakes has a wheelchair accessible entrance and restroom to accommodate customers with accessibility needs.
Can I pay with a debit card at Mavis Tires & Brakes?
Yes, the business accepts debit cards and does not require cash payments only.
Where is Mavis Tires & Brakes located in Jacksonville?
It is located at 1132 Gum Branch Rd, Jacksonville, NC 28540, USA.
Are there other tire shops near Mavis Tires & Brakes in Jacksonville?
Yes, nearby tire shops include NTB - National Tire & Battery and Liberty Tire, where you can also find tire and automotive repair services.
What nearby places can I visit before or after my appointment at Mavis Tires & Brakes?
You can visit Branchwood Shopping Center for shopping, Cajun Seafood restaurant for dining, or relax at spas like BODI BARR and Bliss Body Bar near the location.
How can I get to Mavis Tires & Brakes if I use public transit or rideshare?
While specific transit stations aren't listed, customers can use rideshare services as the business has an Uber link button for easy transportation to the location at 1132 Gum Branch Rd in Jacksonville.