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Mavis Tires & Brakes

4.8
(1408 reviews)

Business Details

1132 Gum Branch Rd, Jacksonville, NC
28540, United States
(910) 518-8226
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Jacksonville.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
1132 Gum Branch Rd, Jacksonville, NC
28540, United States

Hours

Reviews

4.8
1,408 reviews
5 stars
1,299
4 stars
32
3 stars
10
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and helpful, with many highlighting Chris and Jordan for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with customers appreciating the promptness and efficiency of the work done.

Honesty and Transparency

Customers appreciated the honest assessments of their vehicle needs, with staff providing clear explanations and avoiding unnecessary upselling.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, often stating they would return and recommend the business to others.
  • EM
    East Coast Marine
    6 days ago
    5.0
    I brought my vehicle into Mavis Located at 1132 Gun Branch Rd., Jacksonville, NC with concerns coming from the front Driver side wheel. Chris was able to assess the situation and was able to fix it in a timely and proficient manner. I truly appreciate his assistance in this matter, and I would highly recommend him to anyone. Very professional, extremely knowledgeable, and kept me informed every step of the way.
  • BW
    Brandi W. (Brandi W.)
    Feb 26, 2026
    5.0
    I took my car in because I was having issues with my tires (at least I thought I did lol) — Kevin and Chris both were really helpful and transparent with pricing and recommended services; they didn’t do like a lot of places where they upsell the crap out of you, my car drives better and they were quick to get my car worked on. The staff was very respectful and welcoming; Chris had lots of personality which I appreciated because I was nervous about what could be wrong before I got there. Overall, highly recommend, they also offer wipers on discount compared to other places and mentioned they don’t charge full price for services. If you need work done on your car; give these guys a try!
  • WF
    Willie France
    Feb 23, 2026
    5.0
    These guys give nothing but five star service every time, if I could I would definitely give them 6. Excellent and quick services and if you have questions or a problem with your vehicle that needs to be solved. You will be greeted with answers and you will leave with your problem solved.
  • AG
    Anastasia Gruzdova
    Feb 17, 2026
    5.0
    Chris was awesome! I had time constraints and he finished 30 mins earlier than I needed with two other cars ahead of me. He was very clear with everything that I needed and any other recommendations but wasn't pushy on anything. I got my oil change and state inspection. He let me know I needed new wipers (which I was planning on getting anyway) and there was a sale so on wipers and oil change. All in all, great, timely, and clear communication!
  • SD
    Sharon Daniel
    Feb 11, 2026
    5.0
    These guys and gals are the best! As a senior gal, any questions that I may have are always answered in a professional manner. (2) Reviews in one here. I was in on January 10, 2026 to rotate, balance and align the tires - all done in an hour, found a discount for me too. I flew in on January 30th, just before the snowstorm and wanted to make sure my antifreeze would handle the intense cold - I called ahead and Chris said it would take a few minutes for the car to cool down before they could test the fluid... I brought the car in, handed off the keys and I went to the grocery store, 45 minutes later, pushing the buggy back. Having lived in Florida for the past 50 years, we don't usually have this kind of cold issue - fluid verified for -40. Chris loaded up my car and took the buggy back. I can't say enough good about the folks! When folks have questions they're answered professionally. If requested services aren't available at this location, apologies are given and suggestions for other locations ate

Frequently Asked Questions About Mavis Tires & Brakes

What types of tires does Mavis Tires & Brakes offer?

Mavis Tires & Brakes offers a wide selection of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more to suit any budget.

What auto services are available at Mavis Tires & Brakes in Jacksonville?

They provide services such as brakes, alignments, oil changes, batteries, suspension repair, exhaust repair, wheel alignment, tire repair, and more to keep your vehicle in top condition.

Brand Certified Facts from Mavis Tires & Brakes

This information is certified by Mavis Tires & Brakes and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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