Jiffy Lube

4.1
533 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in JACKSONVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
452 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

4.1
533 reviews
5 stars
342
4 stars
65
3 stars
24
2 stars
15
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff were frequently described as friendly, polite, and professional, contributing to a positive customer experience.

Service Quality

While many customers praised the thoroughness and efficiency of services, there were notable complaints about incorrect assessments and upselling of unnecessary services.

Speed of Service

Several reviews highlighted quick service times, with many customers appreciating being in and out in a timely manner.

Inspection Issues

Multiple customers reported dissatisfaction with inspection results, citing concerns over accuracy and perceived attempts to upsell services.

Management Changes

Recent management changes were noted, with some customers expressing optimism about improvements, while others criticized the handling of staff and customer interactions.
  • DM
    de marullo
    6 days ago
    5.0
    I have been going here for my NC State car inspection for 3 yrs now. Fast service and very thorough. They even noticed my AC belt was needing replacement, yet the mechanic I Pd $400+ to didn't notice..ugh The women there are efficient, professional and friendly. Being disabled with a disabled daughter, they treated her and me with respect not ignoring us or pity..both are the usual. I haven't had repairs or oil changes there yet, but planning on it. You won't be disappointed...you can thank me later😁
  • DH
    DAVID HINESBEY
    Nov 14, 2025
    5.0
    I'm not generally one to leave reviews but it's not everyday that you come across hinest straight shooters. They were prompt professional with great conversation while I waited. Told me exactly what I needed to know and how much it would cost without pushing me to purchase or upsale. I've been going to the same oil change place for almost a decade and I am changing to this location because of their service. They found discounts I could use to reduce the overall cost they even called around to different locations to find me the best/cheapest air filter. Chase is the quintessential professional I wish I had several just like him on my work team, he is dedicated knows his profession and respectfully answers all of your questions.
  • JS
    Jeffery Serbus
    Nov 13, 2025
    5.0
    If it was the greatest place to get your inspections, done oil changes and so many other things I can do for you put your wipers on change your oil
  • JS
    jeffery Serbus
    Nov 13, 2025
    5.0
    Jiffy Lube is the greatest place. You can go to get your inspections oil changed and any other accessories. You need go to the one on Western Boulevard. It’s great.
  • KH
    Karen Hall
    Nov 1, 2025
    5.0
    Where were amazed at the speed consistency and teamwork of Jiffy Lube in Jacksonville thank you all who made our visit a little less stressful and gave us a great discount for military and spoke to us about every little thing on the car that they covered and we were truly appreciative! I will not take my car to anywhere else but Jiffy Lube they are amazing people and the company hires the right people for the right job and that's what I look for personality traits efficiency and getting the job done quickly and price! You guys covered it all thanks! I want to add one more comment Jiffy Lube told me that my transmission was sealed and that they were not able to inspect it without replacing the transmission fluid and they were honest and said they didn't carry my brand that problem was solved easily when I told them call NAPA have the parts delivered and they can do it I trusted them they did a fantastic job Napa had the parts over to Jiffy Lube within just about 15 minutes it was amazing so thanks to Napa thanks to Jiffy Lube we live way out in the country and your service was amazing!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service