Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.8
376 reviews
5 stars
341
4 stars
15
3 stars
9
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with consistent communication throughout the repair process.
Quality of Work
The majority of reviews highlighted the high quality of repairs, with vehicles often looking brand new upon completion.
Timeliness
Numerous customers appreciated the prompt service, with many vehicles being returned earlier than expected.
Communication
Customers frequently noted the excellent communication, receiving regular updates via text or phone calls regarding the status of their repairs.
Mixed Experiences
While most feedback was positive, there were a few isolated incidents of poor customer service that affected individual experiences.
- CDCarolyn DelarosaJan 5, 20265.0Super happy with results after my car wreck. Staff were extremely friendly. They got the job done by the promised date. Thank you!
- DPDona PadgettDec 29, 20255.0Went to have repairs done due to an accident. They were thorough, explained everything, updates ny text, and had my car back ahead of schedule! They are fabulous people and would highly recommend!
- ERErnesto RodriguezNov 17, 20255.0Professional courteous and work done on the vehicle is great. The car looks good.
- MHMadi HobbsOct 15, 20251.0I just spoke with my mom who went in there to take care of my DEAD father’s truck payment. Your customer service was horrible. NO ONE and I mean no one should leave a repair shop crying because of their feeling being hurt by your staff. She was fighting back tears just being there and your staff fail miserably, making her feel like an inconvenience and that they didn’t care. Do better
- CMConnie MillsOct 8, 20255.0Thank you all for going above and beyond to make my car feel and look right again! :) !!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services, dent removal, bumper repair, paintless dent repair, windshield replacement, and estimates.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2447 Onslow Dr, Jacksonville, NC 28540, USA.
What are the operating hours for Gerber Collision & Glass?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Does Gerber Collision & Glass provide free estimates?
Yes, Gerber Collision & Glass offers free collision auto body repair estimates and auto glass quotes.
What payment methods are accepted at Gerber Collision & Glass?
Accepted payment options include American Express, Check, Discover, Mastercard, and Visa.
Is Gerber Collision & Glass affiliated with any professional associations?
Yes, it is affiliated with I-Car and AGRSS associations.
Does Gerber Collision & Glass have any guarantees on their workmanship?
Yes, quality workmanship is backed by a Lifetime Guarantee for as long as you own your vehicle.
What nearby places can I visit around Gerber Collision & Glass?
Nearby you can visit The Village Quilt Shop (fabric store), ABC Liquor Store, and Beautiful You Inc (beauty salon).
Is there a bank near Gerber Collision & Glass where I can access ATM services?
Yes, RBC Bank and First National Bank are nearby and offer ATM and banking services.
Are there dining options near Gerber Collision & Glass for a quick meal?
Yes, Dixie lyn Hotdogs, The Kitchen Table, and Hookah Lounge are nearby dining options.