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Gerber Collision & Glass

4.8
(385 reviews)

Business Details

2447 Onslow Dr, Jacksonville, NC
28540, United States
(910) 347-3077
https://www.gerbercollision.com/locations/jacksonville-onslow-dr-nc

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomNot available
  • Wheelchair accessible restroomAvailable

Location

Gerber Collision & Glass
2447 Onslow Dr, Jacksonville, NC
28540, United States

Hours

Reviews

4.8
385 reviews
5 stars
350
4 stars
15
3 stars
9
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and attentive service provided by the staff, highlighting their communication and support throughout the repair process.

Timeliness

Numerous reviews noted that repairs were completed ahead of schedule, with many customers expressing satisfaction with the quick turnaround.

Quality of Work

Customers consistently reported high-quality repairs, with many stating their vehicles looked like new after service.

Communication

Frequent updates via text and phone calls were appreciated, with many customers feeling well-informed about the status of their repairs.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding specific customer service experiences and repair issues.
  • AP
    Anne Precythe
    3 days ago
    5.0
    I would recommend Gerber Collision on Onslow Dr. to everyone! Nicole and her team are incredibly helpful and knowledgeable. They kept me aware of every step in the process. It’s good to know they are there if I need them again.
  • JS
    Jeff Staines
    3 days ago
    5.0
    I’ve used Gerber several times and have never had a complaint. They were phenomenal getting my repairs done quickly, and their customer service kept me informed every step of the way. Professional, courteous, and reliable!
  • KB
    Kyle Bond
    Feb 19, 2026
    5.0
    Amazing staff , amazing work if they did more than collision repair it’s a shop I would trust to do about anything
  • DO
    Dana Onifer
    Feb 2, 2026
    5.0
    Excellent service and great workmanship! Finished the job ahead of schedule.
  • SA
    Samuel Albright
    Jan 26, 2026
    5.0
    Very professional and timely!

Brand Certified Facts from Gerber Collision & Glass

This information is certified by Gerber Collision & Glass and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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