Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.9
363 reviews
5 stars
347
4 stars4
3 stars1
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and communication skills of the staff, particularly highlighting individuals like Joel and LaShonda.
Quality of Repairs
Many reviews noted that the repairs were completed to a high standard, with vehicles looking as good as new upon return.
Timeliness
Several customers appreciated the quick turnaround times for repairs, often completed ahead of schedule.
Communication
Frequent updates on repair status were a common theme, with customers feeling well-informed throughout the process.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing a willingness to recommend Gerber Collision to others.
- JEJuan EspinozaOct 31, 20255.0Very pleased! Sith the Service provided.
- JTJustin TaylorOct 20, 20255.0The people that I delt with where highly professional and polite. They walked me through the i intial assessment so I understood everything that was going to be repaired/replaced. They kept in contact with me via text and phone call. They finished the repair job on the date set. I don't have any issues with the repairs. My car looks as good as new.
- GHgenelyn hayesOct 13, 20255.0everyone deserves a 5 star
- KLKenisha LaurentSep 30, 20255.0I needed work on my van, but since it’s a secondary vehicle, I made it clear I didn’t want to spend much on a cosmetic issue. The gentleman at Gerber was very thoughtful, he came out, looked it over, and gave me a recommendation that would be beneficial for me. If you’re looking for honesty instead of someone trying to take advantage of you, I highly recommend Gerber.
- WFWalter FinnellSep 22, 20255.0Fast and very professional service. I was kept informed of the progress of my car at least twice a week. Once completed, the mechanic walked me around my car and explained what was done.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers services including Paintless Dent Repair (PDR), Auto Body Repair, Windshield Replacement, Collision Repair, Dent Removal, Auto Glass services, and free Estimates.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 2224 N Marine Blvd, Jacksonville, NC 28546, United States.
What are the operating hours for Gerber Collision & Glass?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Gerber Collision & Glass provide any guarantees for their work?
Yes, Gerber Collision & Glass backs their collision repair and auto glass services with a Lifetime Guarantee for as long as you own your vehicle.
How can I get a repair estimate from Gerber Collision & Glass?
You can contact Gerber Collision & Glass for a free collision auto body repair estimate or auto glass quote through their website or by calling them directly.
Is Gerber Collision & Glass wheelchair accessible?
While Gerber Collision & Glass has restrooms available, they do not have wheelchair-accessible restrooms at this location.
Can I contact Gerber Collision & Glass by email?
Yes, you can reach Gerber Collision & Glass via email at info@gerbercollision.com.
What nearby car rental options are available when visiting Gerber Collision & Glass?
Nearby, there is a Hertz car rental agency which customers can use for transportation while their vehicle is being serviced at Gerber Collision & Glass.
Are there any dining options near Gerber Collision & Glass?
Yes, several nearby dining options include Denny's and Dennys of Jacksonville, which provide convenient places to eat before or after your visit to Gerber Collision & Glass.
Where can customers stay if they are visiting from out of town?
Nearby hotels such as MainStay Suites Jacksonville near Camp Lejeune, Rodeway Inn & Suites Jacksonville near Camp Lejeune, and Comfort Suites near Camp Lejeune provide convenient lodging options close to Gerber Collision & Glass.