Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jacksonville, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brynn Marr & Western location today.
Location
Hours
Reviews
4.3
444 reviews
5 stars
324
4 stars
42
3 stars
14
2 stars
14
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Kenneth, Albert, and Sarah for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes, leading to customer frustration.
Vehicle Quality
While many customers reported clean and well-maintained vehicles, there were instances of dissatisfaction regarding the condition of the cars provided, including cleanliness and maintenance issues.
Overall Experience
The overall sentiment was mixed, with many customers expressing satisfaction with their experiences, while others reported significant issues that impacted their willingness to return.
- JMJames Montford6 days ago4.0Everything went very well with my enterprise rental car. Looking forward to my next rental. Thank You.James L.Montford.
- AMAdam MatasJan 1, 20265.0Employees are very professional and try to make the experience as best as possible
- HBHuley BrownDec 29, 20255.0Got in a wreck and was given enterprise for my rental company. Best experience I've ever had. Every time I had to make an extension the staff was top tier with customer service especially Sarah who was extremely helpful! Will definitely book rentals from this location in the future. Give them more vehicles!
- CFCollin FoxDec 18, 20251.0They dont care, theyre just gonna tell me to leave my contact information under this review and then they'll go back to not giving a shit and taking your money, goto hertz
- CFCollin FoxDec 18, 20251.0Everytime I go to rent a car here it seems like the team themselves are unsure of their own policies, I always hear something different from a different individual, they arnt very clear when they rush through the rental process. They sold my girlfriend insurance for the rental that they said was 20$ come to find out after we sign the agreement it was 20$ a day. Ended up being more expensive then our entire rental, we didnt even wanna come here but we had an accident, this isnt my first experience with this enterprise either last time they messed up so bad dude handed me his card with 15% off written on the back. Just goto hertz next door they probably know their shut better. Unless your a marine who wants to be taken advantage of 🤷♂️
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Jacksonville, NC?
Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to fit various rental needs.
Where is Enterprise Rent-A-Car located in Jacksonville?
Enterprise Rent-A-Car is located at 209 Western Blvd, Jacksonville, NC 28546.
What are the business hours for Enterprise Rent-A-Car on weekends?
On Saturdays, Enterprise is open from 8:00 AM to 2:00 PM, and on Sundays, it is open from 9:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car in Jacksonville offer airport pickup?
Yes, they offer airport pickup services for customer convenience.
What payment options are accepted at this Enterprise location?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is this Enterprise Rent-A-Car location woman-owned or offering discounts for active military?
Yes, this location is woman-owned and offers discounts for active military members.
How can I make a reservation at Enterprise Rent-A-Car Jacksonville Brynn Marr & Western?
You can make a reservation online at Enterprise's official website reservation page for the Jacksonville Brynn Marr & Western location.
What nearby insurance agencies can I visit while at Enterprise Rent-A-Car?
Nearby insurance agencies include Nationwide Mutual Insurance Company, Lawson-Wagner Insurance, and Sheally Insurance Group, making it convenient to handle insurance needs alongside your car rental.
Are there any beauty or salon services near Enterprise Rent-A-Car?
Yes, nearby you can find Design Nails By Yvonne, King Kutz Barbershop, Master LiuBarber, Hair Temptations, and Cecilia & Co Family Hair Salon for various beauty and salon needs.
What dining or entertainment options are close to Enterprise Rent-A-Car?
Nearby entertainment includes Jazz Rendezvous, a music venue and bar, and KFC fast food restaurant, perfect places to visit before or after renting your vehicle.