Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Jacksonville, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Brynn Marr & Western location today.
Location
Hours
Reviews
4.3
430 reviews
5 stars
313
4 stars
41
3 stars
14
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of employees going above and beyond.
Reservation Issues
Numerous reviews highlighted problems with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to significant customer dissatisfaction.
Vehicle Quality
While some customers reported clean and well-maintained vehicles, others experienced issues with dirty cars and mechanical problems, indicating inconsistency in vehicle quality.
Efficiency
Several customers noted quick service and efficient processes, but there were also complaints about long wait times and poor communication regarding reservations.
Location Experience
Feedback varied by location, with some branches receiving high praise for their service while others faced criticism for unprofessional behavior and lack of support.
- KRKelly Root5 days ago5.0I had a great experience with this enterprise. The staff were kind and accommodating. They were quick to provide service to and from the collision to pick up and drop off my car. They were able to take care of me right away.
- JCJoseph CollinsNov 16, 20255.0I had not rented a car in a very long time. The staff at the Western Blvd Jacksonville NC location were awesome, friendly and professional throughout the process. The car ran great, no problems and the turn in was quicker than I had expected. If you need to rent a car in Jacksonville, NC I highly recommend this location. Awesome customer service.
- JAJoyce AnnNov 12, 20255.0Excellent, prompt and friendly customer service. I was picked up at my location in a timely manner. My reservation was ready when I arrived. Great, easy, smooth process.
- HSHannah SmithNov 8, 20255.0We walked into enterprise on Saturday pretty desperate. Kenneth came through for us! In more ways than one. We have rented from this specific enterprise several times. We will continue to give our business to enterprise. This location has some of the best costumer service around Jacksonville. When we showed up to return the car, Braxton was there and ready to help and got us on our way. Again, super nice people . Amazing customer service. Thank you all at this location
- GUGabriel UrracaNov 1, 20255.0My experience at Enterprise was outstanding, Top-tier Customer Service , The team was very knowledgeable and it was a seamless transition to get me on the road. They also picked me up so I can get my vehicle in a timely manner… Can’t ask for anything else thank you Enterprise team
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Jacksonville, NC?
Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to fit various rental needs.
Where is Enterprise Rent-A-Car located in Jacksonville?
Enterprise Rent-A-Car is located at 209 Western Blvd, Jacksonville, NC 28546.
What are the business hours for Enterprise Rent-A-Car on weekends?
On Saturdays, Enterprise is open from 8:00 AM to 2:00 PM, and on Sundays, it is open from 9:00 AM to 1:00 PM.
Does Enterprise Rent-A-Car in Jacksonville offer airport pickup?
Yes, they offer airport pickup services for customer convenience.
What payment options are accepted at this Enterprise location?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is this Enterprise Rent-A-Car location woman-owned or offering discounts for active military?
Yes, this location is woman-owned and offers discounts for active military members.
How can I make a reservation at Enterprise Rent-A-Car Jacksonville Brynn Marr & Western?
You can make a reservation online at Enterprise's official website reservation page for the Jacksonville Brynn Marr & Western location.
What nearby insurance agencies can I visit while at Enterprise Rent-A-Car?
Nearby insurance agencies include Nationwide Mutual Insurance Company, Lawson-Wagner Insurance, and Sheally Insurance Group, making it convenient to handle insurance needs alongside your car rental.
Are there any beauty or salon services near Enterprise Rent-A-Car?
Yes, nearby you can find Design Nails By Yvonne, King Kutz Barbershop, Master LiuBarber, Hair Temptations, and Cecilia & Co Family Hair Salon for various beauty and salon needs.
What dining or entertainment options are close to Enterprise Rent-A-Car?
Nearby entertainment includes Jazz Rendezvous, a music venue and bar, and KFC fast food restaurant, perfect places to visit before or after renting your vehicle.