Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Western Blvd in Jacksonville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, NC or call us at (910) 346-5836.
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Chris, Hope, and Amy.
Efficiency
Several reviews noted quick service, with many customers receiving assistance and completing their purchases in under 15 minutes.
Mixed Experiences
While many reviews were positive, there were some complaints about rude or unhelpful staff, particularly mentioning a few specific employees.
Product Availability
Customers frequently mentioned that the store had the parts they needed and appreciated the assistance in finding the right items.
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Makayla Skillin
Jan 30, 2026
5.0
Came in for a battery change due to issues with it starting, Chris was awesome, kind and extremely helpful and knowledgeable. He identified that the battery was not even the right one for the car (don’t know how I got here then) and made a service that my partner thought would take an hour tops into 15 minutes- everything works perfectly and the car no longer sounds like a jet engine additionally the Ron fellow in the store was not exactly willing to come out and help us with the issue leaving Chris to do it all himself (justice for Chris) but maybe this was for the better because Chris did a top notch job for us do better Ron. Would recommend Chris’s service again 10/10 times Ron’s not so much 3/10.
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Serita Neal -YANCY
Jan 22, 2026
5.0
I went to autozone today after work to get some oil for my car. Chris welcomed me with a smile and helped me find what I needed. While paying I was telling him about some issues with my car and Chris went above and beyond he gave me some information to help me fix my issue with my car. This gentleman has helped me before and I didn't think to post it. So,, this time I wanted to make sure to acknowledge him for his kindness. It's nice to see that people still care about one another. He is a great asset to this company. Thank you so much Chris!
AM
Autumn Montgomery
Jan 4, 2026
5.0
Went into Auto Zone today to get some wiper blades. Brian helped me. He was able to get me the right ones and gave me a discount. He even went above and beyond helping me to install them! I really appreciate his customer service and being so helpful! Auto Zone be proud!!! & Thank You Brian!! 😊
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Lisa David
Dec 23, 2025
5.0
New to the area. Went to get an auxiliary battery..Chris was so incredible!!!!! I was having a rough day..and he made everything alot better. Very kind and explained everything to me without making me feel "stupid" about my jeep compass! This will be the ONLY auto zone I will go to for anything! Id give him 10 stars..but it only allows 5! Every store need someone like him!!!!!!! Thank you Chris for ALL your help..its so appreciated!
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mish. slenderman
Dec 17, 2025
5.0
I believe it was Chris that helped me out tonight he was very kind and helpful! Definitely making this store my go to now