Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Western Blvd in Jacksonville, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, NC or call us at (910) 353-6363.
Many customers praised the staff for their exceptional service, highlighting individuals like John and Alexis for their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently noted the staff's expertise in diagnosing issues and providing accurate information about parts and services.
Store Environment
The store was often described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, particularly regarding understaffing and occasional rudeness from certain employees.
FD
Faith Devine
Feb 25, 2026
5.0
I just left AutoZone and had one of the best customer service experiences of my life. The new General Manager, Jennifer Cox, was absolutely phenomenal.
I came in with an issue involving my battery and my lights, and she handled everything quickly, professionally, and with such a positive attitude. She listened carefully, resolved the issue efficiently, and made sure I left completely satisfied. You can tell she truly cares about her customers.
Her team was just as outstanding — everyone was respectful, helpful, and worked together seamlessly. It’s rare these days to experience service at this level.
Jennifer, thank you for turning what could have been a stressful situation into such a smooth and pleasant experience. AutoZone is lucky to have you leading that store!
5 stars isn’t enough.
BA
Brittany alton
Feb 22, 2026
5.0
I love going into this store.They are very helpful with every part for my vehicles that I need. we have several project vehicles.The management and the cashiers are amazing. They are quick to help you Get your parts and in and out, kind of thing. Also, if you have to call over the phone, they are amazing. At making sure you have the parts in stock And ready when you get there for a pickup. They have gone up and beyond for me. Many of times and gone to the other stores to pick up my parts for me So I didn't have to drive all over town.
AG
Arianna Grove
Feb 1, 2026
5.0
John saved my life today!! In the middle of a huge snow storm my truck battery died. I went to several other locations that were either closed or told me they couldn’t help due to the weather. I came over here and he immediately gathered his tools and went to work changing out my battery for me. I won’t be stranded tonight thanks to him. 10/10 thank you so much!!
JK
Jeremy Kight
Jan 15, 2026
5.0
On multiple occasions, this AutoZone has saved me a ton of money because their employees genuinely know what they’re talking about and help you out. Shout out to John for helping a brother out! Come here before you go to a mechanic.
MM
Mossball388
Jan 12, 2026
5.0
John was very helpful, and very cool and awesome. Such a great guy, not only changed our battery, but also our lives with his epic top notch service. We definitely will always be coming here for any of our car-y needs!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Jacksonville, NC?
AutoZone Auto Parts in Jacksonville, NC is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What brands of auto parts are available at AutoZone Auto Parts on Western Blvd?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Jacksonville, NC?
It is located at 223 Western Blvd, Jacksonville, NC 28546, USA.
What types of products can I find at AutoZone Auto Parts on Western Blvd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Jacksonville for customer service?
You can call them at (910) 353-6363 or email customer.service@autozone.com.
Are there other automotive or related stores near AutoZone Auto Parts in Jacksonville?
Yes, nearby places include another AutoZone store, Onslow Audio (car stereo and electronics), and Uptown Kustom Auto Interiors (wholesale automotive services).
What nearby places can I visit for shopping or services while I'm at AutoZone Auto Parts?
Nearby you can visit Saigon Sam's Military Surplus for retail and industrial equipment, The Trophy Case for trophies and souvenirs, and Signs By Tomorrow for custom sign-making services.
Are there any nearby food or beauty spots close to AutoZone Auto Parts in Jacksonville?
Yes, Western Cuts and Anthony's Barbershop offer beauty and grooming services nearby, and for food, you can check out Baked bakery or New York Pasta & Deli.
When was AutoZone Auto Parts in Jacksonville established and what categories does it cover?
Established in 1979, it is categorized as an Auto Parts Store, Car Battery Store, Auto Accessories Store, Automotive Shop, Brake Shop, Auto Repair Shop, Auto Tune Up Service, Truck Accessories Store, and offers tool rental services.
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