Advance Auto Parts

4.7
227 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6945 Western Blvd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6945 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

4.7
227 reviews
5 stars
177
4 stars
32
3 stars
11
2 stars
4
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with employees going above and beyond to assist customers, including installation help and personalized advice.

Knowledgeable Staff

Customers frequently mention the staff's expertise and ability to provide accurate information and recommendations for various auto parts and services.

Friendly Atmosphere

The store is consistently described as having a welcoming and friendly environment, with staff members being polite and approachable.

Efficiency

Many reviews note the quick service and efficiency in handling customer needs, from diagnosing issues to completing transactions.

Product Availability

Customers appreciate the store's ability to have the parts they need in stock, often mentioning that they can find what they are looking for.
  • MJ
    Michael Jarman
    4 days ago
    5.0
    My wife’s battery was losing power.. Stopped by this Advance Auto Parts and sought advice and help from the rep whose name is Keith Rosencrants. He helped us pick the appropriate battery and took the time to install it for us! He’s very kind and knowledgeable. He also took the time to look at our other car’s battery posts because there was some corrosion. Again, he took the time to address this issue as well! We are very grateful for such service and kindness! Thank you, Keith!
  • CP
    Christopher Perez
    Aug 29, 2025
    4.0
    Typical for the chain
  • PW
    Patrick Wilson
    Aug 23, 2025
    5.0
    My better half car would not start and more warning light than ever. Took the battery out and Keith Rosencrants tested it and it was bad. He sold me a good battery and did not try to up sale me. He was outstanding. Brought the car back in and he checked everything and it was great. The customer service at this Advance is far and above the other Advance Auto in Jacksonville. Thanks guys.
  • DG
    Diane Gause
    Aug 15, 2025
    5.0
    I went in to get a battery for my car and the representative, Jennifer, was kind, respectful, and helpful. Highly recommend

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*