Advance Auto Parts

4.7
223 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6945 Western Blvd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6945 Western Blvd, Jacksonville, NC
28546, United States

Hours

Reviews

4.7
223 reviews
5 stars
173
4 stars
32
3 stars
11
2 stars
4
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with employees going above and beyond to assist customers, including personal help with installations and detailed product recommendations.

Knowledgeable Staff

Customers frequently mention the staff's expertise and willingness to provide detailed information and assistance regarding auto parts and repairs.

Efficiency

Many reviews commend the quick and efficient service, with customers noting fast diagnosis and installation of parts.

Positive Atmosphere

The store is described as having a friendly and welcoming environment, with staff consistently displaying good manners and a helpful attitude.

Product Availability

Customers appreciate the store's ability to have the necessary parts in stock and the willingness to source items from other locations when needed.
  • CP
    Christopher Perez
    Aug 29, 2025
    4.0
    Typical for the chain
  • PW
    Patrick Wilson
    Aug 23, 2025
    5.0
    My better half car would not start and more warning light than ever. Took the battery out and Keith Rosencrants tested it and it was bad. He sold me a good battery and did not try to up sale me. He was outstanding. Brought the car back in and he checked everything and it was great. The customer service at this Advance is far and above the other Advance Auto in Jacksonville. Thanks guys.
  • DG
    Diane Gause
    Aug 15, 2025
    5.0
    I went in to get a battery for my car and the representative, Jennifer, was kind, respectful, and helpful. Highly recommend
  • MN
    Mz. Natt
    Jun 28, 2025
    5.0
    6/28/2025 Visited this place for the first time, was given the friendliest welcome & Keith advised me the best battery for my car....And to top it off installed it.
  • AH
    Alanna Humphrey
    Oct 16, 2023
    5.0
    Such a great employee. Keith R. Just met him this morning. Cannot say enough good things about this fine young fellow. Professional, quick, nice, dutiful, knowledgeable, efficient, polite.. The list goes on. They don't make enough people like this anymore. This guy was raised right and knows how to present himself well. I would do all I could to keep this guy on hand. Pay him extra! This morning, my battery chose to die. He was on task very quickly. He rung up my battery and had it installed correctly, the first time, with the anti corrosive and everything. At the end, he even asked, "Is there anything else I can do for you?" I was even to work on time. So thankful for people like this. Thank you Keith R.!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*