Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2760 Richlands Hwy in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
339 reviews
5 stars
230
4 stars
66
3 stars
27
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their automotive needs.
Product Availability
Customers frequently noted that the store usually has the parts they need in stock, contributing to a positive shopping experience.
Mixed Experiences
While most reviews were positive, there were some complaints about specific staff members and instances of poor service.
Efficiency
Customers appreciated the quick service and efficiency in resolving their issues, particularly with battery replacements and diagnostics.
- DCDana ChickDec 16, 20252.0Brake line adapter, 9/16 -18 to 1/2 -20. Rather than get a ladder and grab the part I'm looking at, he tells me to go to Napa. I suppose he really didn't want to get a ladder.
- CCCynethiaSep 30, 20255.0Great phone service very helpful associate.
- LHLevi HawkinsFeb 26, 20215.0Always a great place to go for a car guy. Always friendly and knowledgeable staff!
- DZdominic ZuchowskiJun 14, 20184.0It's a good place to get miscellaneous things I need for my car
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Jacksonville, NC?
Advance Auto Parts is located at 2760 Richlands Hwy, Jacksonville, NC 28540.
What are the store hours for Advance Auto Parts at 2760 Richlands Hwy?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase on most products.
Can Advance Auto Parts recycle my used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free, with some exclusions.
Does Advance Auto Parts provide engine code scanning services?
Yes, team members will scan your engine codes for free.
Is there a military discount available at Advance Auto Parts?
Yes, a 10% military discount is offered for active duty and veteran service members.
What types of payment does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I order online and pick up my items at Advance Auto Parts?
Yes, you can buy online and pick up in-store in about 30 minutes.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby you can find Chipotle Mexican Grill for Tex-Mex cuisine, Jersey Mike's for sandwiches, and Little Caesars for pizza.
Are there convenient shipping or courier services near Advance Auto Parts?
Yes, several UPS Access Point locations are nearby for your shipping and package pickup needs.