Valvoline Instant Oil Change

Reviews

• MS

  Melinda Scrofani

  Apr 21, 2026
  5.0
  Manager Terry was extremely attentive, knowledgeable, and friendly! The staff greeted me with a smile instantly when I pulled up. Exceptional service at a reasonable price!
• NM

  Natalie Mays

  Apr 21, 2026
  5.0
  Loved it! Folks were friendly and professional. There were many checks in place to make sure everything got done and service was quick and I did not feel like I was asked to buy things I did not need. I will absolutely be back here. Terry the manager is awesome!
• AD

  Andrew D

  Apr 18, 2026
  5.0
  I'm willing to drive 20 minutes out of Charlotte to come here because this is the best Valvoline location. The manager, Terry, runs a very clean shop with friendly, professional staff. They will get you in and out quickly and do a great job. Highly recommended, 10/10.
• DA

  Darrell Atkinson

  Apr 5, 2026
  1.0
  One star because I couldn't leave zero! I have been using this Valvoline Instant Oil Change shop for over 15 years. About a week and a half ago I went in for an oil change. The next morning when I pulled from the garage I noticed just a little oil on the concrete. My car has never leaked before, yet after the oil change it developed a small leak. I took it back a few days later and asked them to check to make sure the oil filter and drain plug were properly tightened. They first found that the gasket on the drain plug had split. After replacing it the leak was still present and after further inspection they found that the oil pan had a small hairline crack coming from the drain plug out about an inch. They showed me the crack and the tiny leak coming from it. The manager made a phone call and after about 30 minutes called me in to talk. He informed me they had "done everything to spec" on the last oil change so I would need to get my oil pan replaced at my expense. The issue is there was no leak or crack evident during the previous oil change and it appeared immediately afterwards. Obviously the drain plug was tightened enough to split the gasket and apparently to also cause the hairline crack. I explained to the manager that I was not happy because it was very apparent that the crack occurred during the previous oil change and if they wouldn't take responsibility for it then I would never use Valvoline Instant Oil Change again and I would definitely not recommend to anyone that asked my opinion!
• DA

  Darren Adams

  Apr 2, 2026
  5.0
  Friendly and helpful staff that knows what they are doing and are not "pushy" to try to get you to do other, unnecessary car repairs

Frequently Asked Questions About Valvoline Instant Oil Change