Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Indian Trail.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
340 reviews
5 stars
233
4 stars
43
3 stars
14
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to answer questions.
Service Quality
Several reviews indicated issues with service quality, including neglect in vehicle maintenance and incorrect information leading to additional costs for customers.
Speed of Service
While some customers appreciated the quick service, others reported long wait times and inefficiencies during their visits.
Communication Issues
Multiple reviews pointed out poor communication from staff regarding service processes and customer needs, leading to frustration.
- IVIsaac Vieira4 days ago5.0Great customer service!!! Professional and knowledgeable!!!
- EAErnest AsheJan 6, 20261.0This place sux. Do not come here. Asked for District Manager info they wouldn’t give it. Took sole advantage of my wife. Failed my inspection for one wiper blade made pay 60$ for wiper blade then charged my wife an additional failed inspection with out the car even moving out of the bay. Then told my wife if she would shut up and let them speak. The Mgr Bryant is disrespectful and very cut throat beware!!!!!!!!!!!!!
- AAADEDec 30, 20255.0Quick and the staff is awesome
- M8Moreno 857Dec 22, 20251.0This place it’s a joke, lazy ppl for sure
- DPDavid PhillipsNov 20, 20251.0Went for an inspection, new law states window tint not part of it. Alex McComiskey processed the whole thing and failed, didn’t have the kindness to give a heads up that the law isn’t active until December 1. It’s November 20th, so not even a week away. Now I have to go back again to an inspection station and waste time/money, and potentially remove slightly darker tint or ride with an expired tag and a waiver for 30 days. When asked why he didn’t say anything he claimed he can’t. Common courtesy would dictate that they should have stopped me from coming in or said something before failing car. Normally y’all do my oil changes too, you’ve lost a customer for life. Do not do business here.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Indian Trail offer?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a variety of auto repair and maintenance services.
Where is Valvoline Instant Oil Change located in Indian Trail?
It is located at 13904 Highway 74, Indian Trail, NC 28079.
What are the operating hours for Valvoline Instant Oil Change in Indian Trail?
The service center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 8:30 AM to 5:30 PM. It closes on major holidays like Thanksgiving and Christmas.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change?
No appointment is required; they accept walk-in customers.
What payment methods are accepted at Valvoline Instant Oil Change in Indian Trail?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call the main phone number at +1 704-459-8728 or the alternate phone at +1 800-327-8242.
Are there food options near Valvoline Instant Oil Change if I want to eat before or after my vehicle service?
Yes, nearby places include KFC for fast food, Tres Leches Food & Bakery, NASCAR Refuel Tenders & Burgers, IHOP for breakfast and brunch, and Panera Bread cafe.
What automotive-related businesses are near Valvoline Instant Oil Change in Indian Trail?
Nearby automotive businesses include Carolina Car Care, Kindred Automotive, Advance Auto Parts, CSC Industrial Sales and Service, Rowell's Truck Accessories, and LINE-X of South Charlotte.
Where can I find shipping or courier services near Valvoline Instant Oil Change?
UPS Access Point locations are nearby, providing courier, delivery, and shipping services.
Are there any beauty and spa salons near Valvoline Instant Oil Change?
Yes, neighboring beauty salons include Erika's HAIR studio, Cutting Edge Hair Salon, and Ignite Hair Salon.