Valvoline Instant Oil Change

Reviews

• DP

  David Phillips

  4 days ago
  1.0
  Went for an inspection, new law states window tint not part of it. Alex McComiskey processed the whole thing and failed, didn’t have the kindness to give a heads up that the law isn’t active until December 1. It’s November 20th, so not even a week away. Now I have to go back again to an inspection station and waste time/money, and potentially remove slightly darker tint or ride with an expired tag and a waiver for 30 days. When asked why he didn’t say anything he claimed he can’t. Common courtesy would dictate that they should have stopped me from coming in or said something before failing car. Normally y’all do my oil changes too, you’ve lost a customer for life. Do not do business here.
• SC

  Sydney Carpenter

  Nov 12, 2025
  1.0
  I want nothing more than to leave a good review simply because the people that work at this location are beyond lovely. They are kind and personable. Beyond that though it has been a 1 star experience. When I went for an oil change the man who was printing my receipt let me know that my tires were a little low on air. Less than a week later my tire was so shredded that pieces of the tire were wrapped around my breaks and wheel well (pictures attached). This was a very dangerous situation which could have been prevented by them. Despite saying I had low tire pressure, my tires were not filled for some unknown reason. So I spent $800 on new tires a week later. A smaller issue: they never reset my service engine light, however, always check that it has been reset on my receipt. The BIGGEST issue is that they said my fluids were topped off. Specifically my transmission fluid is marked on my receipt that it was checked and in okay range. Suddenly I am having transmission issues and it turns out my transmission fluid is COMPLETELY empty. My car is practically no longer drivable. And this is largely due to their neglect in taking preventative steps. Some serious training is needed. My life was in danger leaving with my vehicle in the state they allowed me to leave with, and I was none the wiser. This was either a case of not being trained properly or maybe a case of simply being lazy. But regardless the reasoning, my vehicle was damaged in the process.
• RS

  Rhonda Stegall

  Nov 4, 2025
  5.0
  Awesome friendly service.
• AT

  Andrew Trammell

  Oct 24, 2025
  1.0
  The only reason my wife went here again was to spare me the basic maintenance. At this location, a stock Chevy Tahoe is too heavy for a tire rotation. Low tire pressure was noted but not corrected (no air available?). No washer fluid on hand. She left with the same issues she arrived with. Off day or low standards, either way, we won't be back. If the drain plug and filter don't leak after a few days, I may upgrade this to two stars.. assuming the oil was actually changed. I'll finish the job. It's interesting how they were all about changing her cabin air filter when it didn't need it on a new car.. that didn't happen this visit.
• AV

  Ashlee Vassei

  Oct 23, 2025
  1.0
  went in to get an oil change, spent 80 on it for 2 days later my car to be completely dry of oil, and now having engine problems. my car will be in the shop for 3/4 days due to the lack of care and attention causing me to have to spend a fortune to fix my car. will not go back.

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