Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sam and Dennis for their professionalism and honesty.
Service Speed
Several reviews noted long wait times for service, particularly for appointments, with some customers expressing frustration over delays.
Trustworthiness
Customers frequently mentioned the honesty of the service, with many feeling they were not pressured into unnecessary repairs or upsells.
Quality of Work
While many reviews praised the quality of service, there were also complaints about mistakes made during service, such as not completing requested tasks.
Pricing
Feedback indicated that while some found the prices reasonable, others felt they were charged excessively for certain services.
MP
Melinda P
Nov 8, 2025
5.0
Huge shout out Sam Harper with Goodyear for being a supporter of The Sun Valley High spartan sound!!!
Everyone has always been so friendly! Great place to go for tires and oil changes. :))
EM
Evan Magnone
Nov 8, 2025
5.0
Did I exactly what I asked for with honesty, no bullshit upsells or unforeseen extras. Could have easily said needed total replacement of tire vs simple clean and remount.
MA
Mario Aguilar
Oct 17, 2025
1.0
Pretty bad experience took like four hours to get an oil change and two tires change plus they broke because they didn’t have the right tool the back of my truck where the tire goes and no longer goes down so you can put the tire back in place they were struggling for a minute. I had to go out there and give them a special tool by then they had already broken the part for it to go down Just as bad experience, not going there again
RM
RK Morrison
Oct 10, 2025
5.0
Good people and service...been using them for both our vehicles for 3 years now
SB
Sydney Bauman
Oct 2, 2025
5.0
I had a lovely experience when I took my car in for new tires. Sam was incredibly helpful, respectful of my time, and knowledgeable about exactly what my car needed to get back on the road. They were fairly priced and I've been so happy with my new tires.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Indian Trail offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 6:00 PM, with special holiday hours on certain dates.
Does Goodyear Auto Service provide in-store pickup for orders?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has both a wheelchair accessible entrance and restroom facilities.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service?
The service center is located at 6411 Old Monroe Road, Indian Trail, NC 28079. Their phone number is +1 704-225-9944.
Are there any nearby places where I can get food or coffee before or after my auto service visit?
Yes, nearby options include Dunkin' for coffee and donuts, Jimmy John's and Moe's Southwest Grill for meals, and McDonald's and Bojangles' for fast food.
Where can I fuel my vehicle near Goodyear Auto Service?
You can conveniently refuel at Harris Teeter Fuel Center located nearby.
Are there any local beauty salons or spas near Goodyear Auto Service?
Yes, there are several beauty salons and spas nearby including Taylor Alan Hair Design, Angelic Beauty Salon, and Salon Eccentric where you can book beauty and hair services.