Many customers praised the friendly and helpful staff, particularly highlighting the manager Sam for his honesty and willingness to assist.
Service Quality
Overall, customers reported positive experiences with quick and efficient service, although some noted issues with upselling and long wait times.
Trustworthiness
Several reviews emphasized the honesty of the service, with customers feeling confident that they were not being taken advantage of.
Mixed Experiences
While many reviews were positive, there were notable complaints about long wait times and poor communication regarding appointments.
CG
Cristy Gerasimchuk
Jan 2, 2026
5.0
The store manager Sam, is such a delight! You can tell that he really loves his staff and is just overall a good guy! I came in for some tires and he helped me find the cheapest and best ones. I’d definitely recommend coming here, great environment!
ES
Eric Samaniego
Jan 2, 2026
5.0
Great service. Highly recommended.
LL
Linda
Dec 28, 2025
5.0
Wonderful service. Checked and put air in my tires for free. No wait. Friendly and kind. I will be back for an oil change.
AC
Annette Castro
Dec 10, 2025
5.0
I’ve been coming here for almost 3 yrs now. Came from NJ. Everyone is so friendly. Sam is very honest and always explains in detail what my car needs. I know some places see a woman on her own and take advantage. This is not the case here. I thank you
LS
Lou Armada Sr
Nov 28, 2025
5.0
They’ve always been great to me. Especially, July and Sam.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Indian Trail offer?
Goodyear Auto Service offers full-service tire and automotive repair, including oil changes and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 6:00 PM, with special holiday hours on certain dates.
Does Goodyear Auto Service provide in-store pickup for orders?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has both a wheelchair accessible entrance and restroom facilities.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service?
The service center is located at 6411 Old Monroe Road, Indian Trail, NC 28079. Their phone number is +1 704-225-9944.
Are there any nearby places where I can get food or coffee before or after my auto service visit?
Yes, nearby options include Dunkin' for coffee and donuts, Jimmy John's and Moe's Southwest Grill for meals, and McDonald's and Bojangles' for fast food.
Where can I fuel my vehicle near Goodyear Auto Service?
You can conveniently refuel at Harris Teeter Fuel Center located nearby.
Are there any local beauty salons or spas near Goodyear Auto Service?
Yes, there are several beauty salons and spas nearby including Taylor Alan Hair Design, Angelic Beauty Salon, and Salon Eccentric where you can book beauty and hair services.