Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Indian Trail today.
Location
Express Oil Change & Tire Engineers
1306 Wesley Chapel Rd, Indian Trail, NC
28079, United States
Hours
Reviews
4.6
737 reviews
5 stars
633
4 stars
26
3 stars
14
2 stars10
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being polite, professional, and helpful, particularly highlighting employees like Jesse and Logan.
Efficiency
Numerous reviews noted quick service times, with many customers reporting being in and out in under 20 minutes for oil changes and other services.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including overfilling oil and misdiagnosing vehicle problems.
Sales Tactics
Several customers expressed dissatisfaction with perceived upselling tactics, feeling pressured to purchase additional services or products.
Management Issues
Some reviews mentioned negative experiences with management, particularly regarding customer service and handling complaints.
- EDEllie Dudeck6 days ago5.0Jesse was a model employee! Helped us out and was wonderful in answering all our questions. We are going on a trip and he made sure that everything was safe on the car for us which we super appreciated! We will be back.
- MAMike AngelsOct 30, 20255.0Logan delivered exceptional service, efficiently managing the process for Tesla vehicles without incurring additional charges. They utilize lift pads and torque wrenches for wheel nuts, completing the work promptly. While the waiting area had a faint rubber scent from new demo tires, I highly recommend their services. Thank you.
- OPOlga PupkoOct 30, 20255.0Thank you so very much for your help. My act was a lot of trouble but they got me in fast
- DHDanny HanesOct 4, 20255.0Popped in for a new tire. Jesse was prompt, incredibly polite and will be the reason I come back. Could not have asked for better service. Also, a Star Wars fan! 😆
- EREric RoskellySep 19, 20255.0Went late in the day for an oil change. I thought they would ask me to come back on a different day. They took me in,... and as usual, the team is the best. All professional and helpful. Kudos to Logan...terrific!!
Frequently Asked Questions About Express Oil Change & Tire Engineers
What services does Express Oil Change & Tire Engineers offer at the Indian Trail location?
Express Oil Change & Tire Engineers provides oil changes, tire services, brakes, wheel alignment, battery replacement, state inspections (select locations), and more at their Indian Trail location.
What are the business hours for Express Oil Change & Tire Engineers in Indian Trail, NC?
The Indian Trail location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Express Oil Change & Tire Engineers located in Indian Trail?
It is located at 1306 Wesley Chapel Rd, Indian Trail, NC 28079, USA.
Can I book an appointment online for oil change services at the Indian Trail Express Oil Change & Tire Engineers?
Yes, you can make a reservation online at https://www.expressoil.com/stores/indian-trail/nc/6131/
What tire brands are available at Express Oil Change & Tire Engineers in Indian Trail?
They offer tires from major brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more.
Does Express Oil Change & Tire Engineers in Indian Trail offer premium vehicle maintenance checks with their oil change?
Yes, their oil change process includes premium vehicle maintenance checks to ensure quality service.
Are there any fitness or wellness centers near Express Oil Change & Tire Engineers in Indian Trail?
Yes, Snap Fitness gym is nearby, offering an opportunity for customers to work out before or after their vehicle service.
What dining options are available close to the Express Oil Change & Tire Engineers location in Indian Trail?
Nearby dining options include Peach Cobbler Factory for desserts, Catapano's Taste Of Italy for Italian cuisine, Domino's Pizza, Wingdom Wings, and Tickle My Ribs BBQ for various restaurant styles.
Are there hair and beauty salons near the Express Oil Change & Tire Engineers in Indian Trail?
Yes, customers can visit Hair by Gina Rios, Imagez Salon & Spa, Great Clips, Beauty Charlotte, and Palm Beach Tan nearby for beauty and spa services.
Is there convenient ATM or banking services close to Express Oil Change & Tire Engineers in Indian Trail?
Yes, there are multiple ATMs nearby including Bank of America ATM, First National Bank ATM, Coinme currency exchange, and The Exchange Network ATMs for customers' banking needs.