Enterprise Rent-A-Car

4.2
335 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Indian Trail, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Indian Trail location today.

Location

Enterprise Rent-A-Car
13711 E Independence Blvd, Indian Trail, NC
28079, United States

Hours

Reviews

4.2
335 reviews
5 stars
238
4 stars
26
3 stars
14
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Eddie and Mitchell for their exceptional service.

Availability Issues

Numerous reviews highlighted problems with vehicle availability, including last-minute cancellations and being given different vehicles than reserved.

Cleanliness and Condition

Several customers reported issues with the cleanliness of vehicles, including unpleasant odors and mechanical problems.

Hidden Fees

Some customers expressed frustration over hidden fees and pressure to purchase additional insurance or services.
  • RP
    Rich Protasewich
    5 days ago
    5.0
    Great experience!
  • RS
    Roman Skrypnyk
    Dec 27, 2025
    1.0
    I reserved a car, arrived, and provided my documents. The staff started serving people who were behind me in the line and even managed to give them their cars. I was told that my car would not be available and that I would be given another one, which I agreed to. After that, I waited another 30 minutes, and in the end, I was told that the car I had agreed to was also unavailable, and that I would be given a car that was completely unsuitable for me. Goooood job
  • CB
    Chantelle Beeslaar
    Nov 28, 2025
    5.0
    When things go south you want a smooth process and that’s exactly what we got from the staff at enterprise. I hit a deer and my insurance company got me a rental from here. From the pick up at caliber collision, to the walk through of the vehicle I received excellent customer service. Highly recommend to get a rental here!!!
  • MC
    Mariana C
    Nov 19, 2025
    3.0
    I was advised to get extra coverage on my rental car because I was filing an insurance claim and in the event I had an accident, there would be a loss of use charge. I ended up adding it considering the stress of the current insurance claim I was making. When I returned the vehicle, I was told there was hail damage, and that there was hail in the area recently. But not to worry because I had the extra coverage on the vehicle. Umm, I’m sorry but there has been zero reports of hail in the area and especially in the timeframe I had the vehicle! These people are salesmen at the end of the day and just want to make as much money as they can off of you. Definitely wouldn’t come here again.
  • HD
    Hank Davis
    Nov 18, 2025
    3.0
    Worst experience ever Got charge top dollar for a truck rental an receive a 2024 dodge basis with hand windows an hand manule seats oil.light came on brakes were bad low on water.had truck wasn't clean .they sorry it is what it is .s.o.b nerver again

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Indian Trail, NC?

Enterprise Rent-A-Car in Indian Trail offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit your needs.

Where is Enterprise Rent-A-Car located in Indian Trail?

Enterprise Rent-A-Car is located at 13711 E Independence Blvd, Indian Trail, NC 28079.