AutoZone Auto Parts

4.2
225 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Idlewild Rd in Indian Trail, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indian Trail, NC or call us at (704) 893-0051.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7909 Idlewild Rd, Indian Trail, NC
28079, United States

Hours

Reviews

4.2
225 reviews
5 stars
134
4 stars
47
3 stars
12
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees going above and beyond to assist.

Inconsistent Experiences

While some customers reported excellent service, others experienced rudeness and unhelpfulness, particularly from certain employees.

Product Availability

Several reviews noted issues with stock availability, with customers often finding that items they needed were not in stock.

Store Management

Feedback on management was mixed, with some praising managers for their assistance while others criticized their attitudes and customer service.

Overall Satisfaction

Overall, the store received a mix of positive and negative feedback, indicating a need for improvement in consistency and customer interaction.
  • DJ
    Debbie Johnson
    3 days ago
    1.0
    Bought a battery with warranty ahad to replace it today and before driving off told him the battery was sounding sluggish. He said just drive it and it will charge. Three hours later the battery still sounds sluggish so I called back and he said the warranty that was put in doesn't have a warranty so you will need to buy another one. I've always had excellent service here. This was an obvious scam because I asked was the battery new and he states it was. Very annoyed will never go into an auto zoneagain. The thing that gets me is he knew it was a bad battery, straight up lied so I would have to purchase a new one. I've been sending people here for years because of the excellent customer svc, Well not anymore. Its all about ripping off loyal customers and straight up lying to make a buck. I will tell everyone I can to go somewhere else.
  • JA
    John Aycoth
    Oct 3, 2025
    5.0
    Great People over here. Had a water pump go bad and Chris was Super helpful putting together everything i needed for a successful Job.
  • MK
    Meg K.
    Aug 16, 2025
    5.0
    Briana was amazing and so helpful. She showed me how to change my windshield wipers and everything. Great visit great place :)
  • TD
    Taylor Dean
    Aug 4, 2025
    5.0
    Christian is very helpful and knowledgeable!
  • D
    [message deleted]
    Jul 20, 2025
    5.0
    I got in the zone

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Indian Trail, NC?

AutoZone Auto Parts in Indian Trail, NC is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

What is the address and contact number for AutoZone Auto Parts on Idlewild Rd?

The store is located at 7909 Idlewild Rd, Indian Trail, NC 28079. You can contact them by phone at (704) 893-0051.