AutoZone Auto Parts

4.2
228 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Idlewild Rd in Indian Trail, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indian Trail, NC or call us at (704) 893-0051.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7909 Idlewild Rd, Indian Trail, NC
28079, United States

Hours

Reviews

4.2
228 reviews
5 stars
137
4 stars
47
3 stars
12
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members, particularly Chris and Dominique, while others reported negative experiences with rude or unhelpful employees.

Product Issues

Several customers experienced problems with defective products, such as batteries and incorrect parts, leading to frustration and dissatisfaction.

Store Management

Feedback on store management was mixed; some praised managers for their assistance and professionalism, while others criticized them for poor customer service and attitude.

Inventory Availability

Customers frequently noted issues with stock availability, expressing disappointment when items were not in stock or when incorrect products were sold.

Overall Experience

While many customers enjoyed their visits and found the store convenient, there were significant complaints regarding service consistency and product reliability.
  • FJ
    Felecia “MrsRobotJ” Johnson
    Dec 12, 2025
    5.0
    Sale Associate was absolutely great. So thankful for him.
  • JA
    Justin Abbott
    Nov 24, 2025
    5.0
    Shout-out to Chris he's always extremely helpful with finding the right products and sharing his knowledge. I know I'm in good hands when he's working!
  • DJ
    Debbie Johnson
    Nov 20, 2025
    1.0
    Bought a battery with warranty ahad to replace it today and before driving off told him the battery was sounding sluggish. He said just drive it and it will charge. Three hours later the battery still sounds sluggish so I called back and he said the warranty that was put in doesn't have a warranty so you will need to buy another one. I've always had excellent service here. This was an obvious scam because I asked was the battery new and he states it was. Very annoyed will never go into an auto zoneagain. The thing that gets me is he knew it was a bad battery, straight up lied so I would have to purchase a new one. I've been sending people here for years because of the excellent customer svc, Well not anymore. Its all about ripping off loyal customers and straight up lying to make a buck. I will tell everyone I can to go somewhere else.
  • JA
    John Aycoth
    Oct 3, 2025
    5.0
    Great People over here. Had a water pump go bad and Chris was Super helpful putting together everything i needed for a successful Job.
  • MK
    Meg K.
    Aug 16, 2025
    5.0
    Briana was amazing and so helpful. She showed me how to change my windshield wipers and everything. Great visit great place :)

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Indian Trail, NC?

AutoZone Auto Parts in Indian Trail, NC is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

What is the address and contact number for AutoZone Auto Parts on Idlewild Rd?

The store is located at 7909 Idlewild Rd, Indian Trail, NC 28079. You can contact them by phone at (704) 893-0051.