Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Old Monroe Rd in Indian Trail, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Indian Trail, NC or call us at (704) 821-3066.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for their exceptional service.
Assistance
Numerous reviews mentioned the staff's willingness to assist with installations and troubleshooting, enhancing the overall customer experience.
Negative Experiences
Some customers reported poor service, including rude behavior from certain employees and issues with product returns, indicating inconsistency in service quality.
Store Environment
A few reviews noted concerns about the store's atmosphere, including complaints about music and safety issues, which detracted from the shopping experience.
WM
We Mo
Feb 18, 2026
5.0
This Autozone is incredible!!! My first experience a few months ago with an Autozone(Waxhaw on Providence Rd) was not favorable. I needed a light bulb for my headlight and went to the Autozone in Indian Trail. Yesterday, I purchased the bulb and Ricky was super nice and said they would help me if I couldn't get the bulb changed. Today, I went back to try to change the bulb in their parking lot in case I couldn't get it changed. I was super proud that I was able to get the connector undone(finally!) and was watching my YouTube video.on how to change it. But...I dropped the bulb in the engine compartment! Ricky came out to help me. Trying to work around a Honda Odyssey engine is difficult. Ricky went back to get a screwdriver to remove a part so we coukd get in there since I still hadn't been able to pick the bulb up. I said a prayer and God helped me get that bulb and then He sent another angel, Aidan(I hope I spelled it correctly). This young man made short work of replacing the bulb that took me about 30 mi to just get the old bulb out. What kindness and assistance this AutoZone gives. This location and the angels that work there are truly fantastic!!
HS
Heather Sawyer
Feb 14, 2026
5.0
We had a headlight go out on a 14 hour drive in. Had to replace it before we left. Aiden was incredibly helpful, helping us get the old bulbs out and the new bulbs in for us like a freaking pro π Seriously, best AutoZone EVER π
JC
Jeff Cope
Jan 17, 2026
1.0
The "music" that was playing for everyone to hear was highly offensive, don't bring your kids with you when you come here.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts operate on Sundays? If yes, what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 8:00 AM to 8:00 PM.
Can I pick up my order in-store at AutoZone Auto Parts?
Yes, AutoZone offers in-store pickup services for your convenience.
Does AutoZone Auto Parts offer delivery services?
Yes, same-day delivery is available at AutoZone Auto Parts.
What types of products can I find at AutoZone Auto Parts on Old Monroe Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What are some other auto-related services or shops near AutoZone Auto Parts?
Nearby you can find another AutoZone store and Indian Trail Imports for automotive repairs, as well as Autobell Car Wash for vehicle cleaning and detailing.
Where can I get my car washed near AutoZone Auto Parts?
Autobell Car Wash is located nearby and offers car wash and auto detailing services.
Are there any dining options close to AutoZone Auto Parts in Indian Trail?
Yes, La Unica is a nearby restaurant offering Mexican and Indian cuisine, as well as coffee shop services.
If I need medical or dental care near AutoZone Auto Parts, what options are available?
Near AutoZone, there are several medical facilities including Indian Trail Dental Studio, Atrium Health Primary Care Indian Trail Family Medicine, and Tooth Town Dentistry for Kids.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can call them at (704) 821-3066 or email customer.service@autozone.com for assistance.
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