Advance Auto Parts

4.3
220 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9924 Knockando Ln in Huntersville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9924 Knockando Ln, Huntersville, NC
28078, United States

Hours

Reviews

4.3
220 reviews
5 stars
140
4 stars
41
3 stars
15
2 stars
10
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees like Nick and Heather providing exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service, particularly regarding battery installations and diagnostics, with several customers noting they were in and out in under 30 minutes.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude or unhelpful staff, indicating inconsistency in customer service quality.

Product Availability

Some customers expressed frustration with the store's stock levels, mentioning that certain parts were not available or that orders were delayed.
  • NA
    Nyla Anicka
    Dec 14, 2025
    5.0
    Went here to check my battery and it was dying, the store manager was quick to assist and offer an amazing deal on a new battery that would last longer for my car. Very professional and kind staff every time I’ve had to visit!
  • C0
    christinea 0021
    Dec 8, 2025
    5.0
    A big shout out to Nick at the Huntersville location. I was helping my friend with his car - all of his warning lights came on at once and the Subaru dealer was closed. We went to two different auto parts stores. One was closed and at the other one, the person behind the counter continued leaning on the counter as he told us "it's your battery." Well, no - the battery was replaced last year. He was not interested in helping any further. We stopped at Advance Auto Parts and received such awesome customer service. Nick told us a few things that could be the problem and offered to check some things out with some sort of meter. Although he checked the battery and the alternator, the problem still persisted. He suggested we take it to the dealer the next day. Nick represents what great customer service looks like. Friendly and helpful!!
  • JC
    Jayden Chambers
    Nov 19, 2025
    5.0
    Quick and efficient service!
  • BW
    Bill Waggoner
    Nov 11, 2025
    5.0
    I had to get a battery and it was installed there no problem after it was installed. They made sure that it worked good before I went on my way batteries are expensive and this was fully $100 cheaper than the local Ford place. The service was good. They even got the parts fella out of the back to help install the battery because they were already installing another battery and didn't want me to have to wait any longer than necessary
  • KI
    kaylee iiann
    Oct 29, 2025
    5.0
    Replaced my battery quickly. Great customer service. THANK YOU!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*