Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Hope Mills.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
182 reviews
5 stars
151
4 stars
8
3 stars2
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently praised the quick and efficient service, often noting that oil changes were completed in under 20 minutes.
Customer Service
The staff received high marks for being friendly, professional, and attentive, with many customers highlighting specific employees for their exceptional service.
Quality of Work
While many reviews praised the thoroughness and professionalism of the service, some customers reported issues with incomplete work or miscommunication regarding services performed.
Management Issues
A few reviews mentioned negative experiences with management, including poor customer service and unprofessional behavior, which impacted overall satisfaction.
Trustworthiness
Several customers expressed concerns about the reliability of service, particularly regarding inspections and the handling of foreign vehicles.
- JJJohn Carey Jr.2 days ago5.0Quick and easy. Also affordable in the broad service market. Plus I never felt pressured into buying anything extra on top of what was asked for. I've been to this location three times and each visit was in and out in under an hour.
- TLTammy LinnenNov 15, 20252.0I would not trust this location. The amount of time taken to get the oil change was reasonable. They offered to change a brake light but I opted out and lesrned 10 minutes after leaving that I did not truly need a new brake light. They asked if I had a coupon but did not suggest that I go online and get one while I waited. They also didnt mark it on the recipt that the brake light was in need of repair so It is obvious that they were being deceitful. The receipt also noted wiper fluid replacement which they did not perform. The most alarming was that the receipt noted a severe oil leak which they did not tell me about while I was there and which my mechanic said was not true. They were obviously deceitful and I would not recommend use of this location.
- AAAllSmilesNov 6, 20255.0The Valvoline Team Experts listened when I approached them after I parked my vehicle to tell them what happened with it. I was instructed to pull forward, and I'd be taken care of in 15 minutes after the automobile being currently serviced. It wasn't long at all that I pulled forward, and my full-service oil change was complete. I made an appointment with my service advisor at my local dealership as instructed also. Thank you for taking such great care of me gentlemen.
- AGAndrew GuerreroNov 4, 20254.0It definitely was in the 15 minutes that they were talking about! That fast and friendly service comes at the start of the shift and I was greatly appreciative for that! I only came in for the oil service and it’s always a bonus when the team puts air in your tires, fills up the washer fluid, checks windshield blades, and for leaks underneath my vehicle to name a few conveniences. I would definitely be coming back for other services as well!
- TIThe I'mOct 29, 20251.0The absolute worst place called A guy Answered Groupon has a deal for a $76 for an oil change. It has 25% off and they’re telling me I have to pay still the remaining $30 but it’s a discount so why or do I have to pay and then I’d asked to talk to a manager and the lady picked up and then she just hanged up in my face. She told me to read what says Absolutely very disrespectful management I will be telling everyone that I know do not go to this place Very trash Management Why would they hang up a phone in a customer face?
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Hope Mills offer?
Valvoline Instant Oil Change offers fast 15-minute stay-in-your-car oil changes and a broad range of preventive vehicle maintenance services including auto repair, car battery sales, vehicle inspections, and auto air conditioning service.
What are the regular business hours for Valvoline Instant Oil Change in Hope Mills?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 7:30 AM to 5:00 PM, and Sundays from 9:00 AM to 4:00 PM.
Is Valvoline Instant Oil Change in Hope Mills open on holidays?
The location is closed on major holidays such as November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, this Valvoline location does not require appointments; you can walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change in Hope Mills?
They accept credit cards, debit cards, and mobile NFC payments for convenient transactions.
Where is Valvoline Instant Oil Change located in Hope Mills?
It is located at 4310 Legion Road, Hope Mills, NC 28348, USA.
How can nearby restaurants like Waffle House and Hardee's benefit me when visiting Valvoline Instant Oil Change?
You can grab a quick bite at nearby restaurants like Waffle House or Hardee's while your vehicle is being serviced, making your visit more convenient and pleasant.
Are there any nearby fitness centers close to Valvoline Instant Oil Change in Hope Mills?
Yes, Anytime Fitness and Crave Fitness Studio are nearby gyms where you can work out before or after your vehicle maintenance appointment.
What local retail stores are near Valvoline Instant Oil Change for quick shopping?
Southern Roots Trading Company offers fashion accessories and home goods nearby, while Walmart Neighborhood Market is also close for grocery and wholesale shopping needs.
Can I find additional automotive services near Valvoline Instant Oil Change in Hope Mills?
Yes, Mavis Tires & Brakes is nearby for tire sales and automotive repairs, complementing the services available at Valvoline.