Car Wash USA Express

4.2
593 reviews

About

Car Wash
Part of the Take 5 Car Wash network of washes, Car Wash USA Express in Hope Mills offers quick and convenient express washes to keep your vehicle shining. Both single-wash and unlimited membership options are available for you to wash at your discretion and our complimentary vacuums will keep your interior looking as great as your exterior!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Car Wash USA Express
3323 N Main St, Hope Mills, NC
28348, United States

Hours

Reviews

4.2
593 reviews
5 stars
390
4 stars
78
3 stars
35
2 stars
34
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is frequently praised, with many reviews highlighting friendly and helpful staff.

Wash Effectiveness

Several customers reported dissatisfaction with the wash quality, noting that cars often come out still dirty or with soap residue.

Equipment Issues

Many reviews mention problems with vacuums and wash equipment, indicating that maintenance may be needed.

Pricing Concerns

Some customers feel that the pricing is high for the quality of service received, particularly regarding the monthly membership.

Location Experience

Experiences vary by location, with some locations receiving high praise while others are criticized for poor service and equipment.
  • CA
    Corey Ayers
    Nov 3, 2025
    1.0
    Zero dirt came off my white truck didn't even get clean
  • PR
    Priscillia Rivera
    Sep 8, 2025
    2.0
    I didn’t like the fact that they take cash. When I asked the guy why they take cash..he stated they been taking cash and that was a lie. I go there all the time to drive through the touchless side. Second, the part where one would put there credit card appeared to be tampered with. Third the timing was less than 5 minutes and my car looked as though it hadn’t been touched. My car is still dirty. I got the premium and not one drop of tire shine was on my tires. Just horrible. That use to be such a good place for one to wash there car. Not anymore. I’ll pay the guys down the street more to hand wash and dry.
  • AA
    Ana
    Aug 26, 2025
    5.0
    The guys work fast and well and cheaply. Thank you.
  • LE
    Lorraine Everitte
    Aug 22, 2025
    5.0
    It's always great, but who's Kenneth, I'm Lorraine
  • BG
    Bo green
    Jul 26, 2025
    2.0
    This hope mills location is ok until you go to their bigger locations. 🤦 for whatever reason, the employees kinda halfway guide you on track and then it's on you like they think everyone knows the drill and sometimes don't even speak, wave or anything! Ever now and then I have to go to hoke county and I stop at the one in front of wal mart sc at Gillis hill rd. The employees there are mostly all very helpful, smiling and directing you through ever step til you're in the tunnel.