Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Hillsborough.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
1,093 reviews
5 stars
988
4 stars15
3 stars6
2 stars10
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide clear explanations.
Efficiency
Many reviews noted the quick service and timely turnaround for various car maintenance tasks, including oil changes and tire services.
Mixed Experiences
While most feedback was positive, there were significant complaints regarding poor service and mishandling of repairs, particularly from a few customers who felt taken advantage of.
Affordability
Several customers appreciated the fair pricing and value for services provided, often mentioning competitive rates.
- FFFRVNK5 days ago5.0Friendly, efficient, and professional. I had my brakes and shocks replaced, and even though there were a few hiccups due to a faulty part, Quinn took accountability and fixed the problem. Would come back again in the future. A small suggestion would be to clean off some corrosion from the wheel and hub which only takes 30 seconds but may prevent any vibrations.
- SMSarah MartinJan 5, 20265.0Needed a tire emergently and as usual Costco had nothing in stock and a long wait. Mavis had a much larger selection of tires at comparable prices and were able to get me in immediately for installation. Staff were professional and communicative. Thank you!
- DDDavid DrumhellerJan 3, 20265.0Have tried out multiple Mavis/former NTB locations from Burlington to Durham and out of those four I prefer the Hillsborough location for the fastest and most efficient service that does little to no attempted upselling of other services. Also they are offering a $20 discount if you leave a Google review that should bring my high mileage synthetic blend oil change down to around $90.
- PSPeter StarbackJan 3, 20265.0I was in the area and needed an oil change. I called the Hillsborough shop and they said they could do it immediately. Less than 40 minutes it was done. Great staff and customer service.
- LPLiz PriceDec 27, 20255.0We were traveling in NC to see family. Found a nail in my tire between stops. This team was professional from the first phone call to check availability to check out. They made a stressful situation less so. Facility was clean and the wait easy. Thank you Mavis Tires and Breaks of Hillsborough NC
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes in Hillsborough offer?
Mavis Tires & Brakes offers tire sales including many top brands, brakes, wheel alignments, oil changes, batteries, suspension, exhaust repair, state inspections (select locations), and more auto maintenance and repair services.
Do I need an appointment for service at Mavis Tires & Brakes?
No appointment is necessary as walk-ins are accepted for all services, though appointments are recommended for some services like brake inspections.
Does Mavis Tires & Brakes provide a price match guarantee on tires?
Yes, they have a low tire price guarantee and will match competitor prices. The price is also guaranteed for 30 days after purchase.
Can I get my tires filled with air for free at this location?
Yes, most Mavis locations, including this one, offer free tire air stations for customers to check and fill their tires.
What brands of tires are available at Mavis Tires & Brakes Hillsborough?
They carry many top tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more.
What are the operating hours for Mavis Tires & Brakes in Hillsborough?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Are there any nearby places where I can grab food before or after visiting Mavis Tires & Brakes?
Yes, nearby restaurants include Taqueria Mariposa, Burger King, City Bus Burritos and Tacos, Murry's, and Hwy 55 Burgers Shakes & Fries, giving you several dining options close to Mavis.
Is there convenient access to fuel or convenience stores near Mavis Tires & Brakes in Hillsborough?
Yes, nearby options include gas stations and convenience stores like Refuel, Eagles gas station, and Sheetz, providing easy access to fuel and snacks during your visit.
If I need automotive parts or accessories, are there places near Mavis Tires & Brakes where I can shop?
Yes, Advance Auto Parts and Batteries Plus are nearby, offering automotive parts and accessories for your convenience.
Is public transportation or ATM access available near Mavis Tires & Brakes?
Nearby ATMs include PNC ATM and LibertyX Bitcoin ATM, making it easy to access cash. While public transit details were not provided, several local businesses and services nearby help orient your visit.