AutoZone Auto Parts

4.6
492 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Churton St in Hillsborough, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hillsborough, NC or call us at (919) 245-0033.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
364 S Churton St, Hillsborough, NC
27278, United States

Hours

Reviews

4.6
492 reviews
5 stars
375
4 stars
68
3 stars
25
2 stars
8
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with car issues.

Staff Performance

Specific employees, particularly BJ, Chris, and Cindy, received numerous commendations for their exceptional service and knowledge.

Mixed Experiences

While many reviews highlighted positive interactions, there were isolated incidents of poor service, particularly involving one employee's rude behavior.

Store Management

The new store manager, Chris, was frequently mentioned positively for his professionalism and customer care, contributing to a better overall experience.

Product Availability

Customers appreciated the store's ability to provide the necessary parts and services quickly, often with installation assistance.
  • CS
    Chris Smith
    3 days ago
    1.0
    BJ is the worse store manager I've seen at this store and is ridiculous he tried to flirt with my wife not knowing I was sitting in the car disabled in a wheelchair I feel so disgusting and disappointed in AutoZone especially since I've shopping wit this store for 40 years I saw him yelling at his staff while he jus sat there on his cell phone something has to be done ASAP THANKS 🙏
  • ML
    Marie Locklear
    4 days ago
    5.0
    Mr. BJ Bragg helped me out with everything I needed. Changed out my battery, which was way more complicated then it should be, saw that I needed several fluids and a cap for one of my holding tanks. Took great care of me even though it was COLD and first thing in the morning. GREAT guy and was super helpful. My family doesn’t go anywhere else!! Great job! Great service! Great people!
  • CH
    Cynthia Height
    Nov 17, 2025
    5.0
    Carter was awesome! My car could barely start but I made it to auto zone. Carter tested my batter and saw it was bad. He went right into action and found the perfect replacement. He put the new battery in no time at all. Carter is a young man, but very knowledgeable and extremely courteous and friendly. I never knew Auto zone could do all of that and more, PLUS they have great hours! I highly recommend them for most care issues.
  • BM
    Brandon Maddox
    Nov 9, 2025
    5.0
    As always BJ was helpful and polite. I live down the road and just thankful that BJ is at the local Autozone with a good attitude.
  • MC
    Melissa Compton
    Oct 29, 2025
    1.0
    I come to this store often and this past week I had to wait 20 minutes to get some help. Everyone in the store was doing what they could to get to all the customers and i wouldn't complain but the manager BJ was outside on his cell phone, when it was very clear that customers needed help inside. Seems to be where he spends a lot of his time because this isnt the first time i have noticed this. I have also seen/over heard the way he talks to employees in the past and its not good. I know i wouldn't work under this person, so I cant imagine how the employees feel.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Hillsborough?

AutoZone Auto Parts in Hillsborough is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does this AutoZone location offer in-store pickup and delivery services?

Yes, this location offers in-store pickup, curbside pickup, and same-day delivery services.