Zips Car Wash

Reviews

• CA

  Chiara Anderson

  Feb 13, 2026
  1.0
  Customer service is terrible at this location. It’s always the blonde lady with the half done, broken nails. She has a very bad attitude. I have been up there twice and both times she has been rude and her nails looked like that last time. I wouldn’t mind doing whatever is company policy if she didn’t approach me with such a bad attitude. I have a really great experience at other ones. I love zips car wash and I use the one near work in Winston. Even though this one is close to my house, I WILL NEVER GO BACK TO THIS ONE. And I am letting ALL my friends and family know that the customer service is not good here. Especially if you get that lady.
• ET

  Edward Thurman

  Jan 28, 2026
  1.0
  I pay for a monthly subscription with Zips. I was told I could go to any zips location to get a car wash. The zips car wash in pyramids village is phenomenal, never had an issue. But I arrived at the high point location today to find out their tablets were down. That’s no problem, my tag was in the windshield I thought that there had to be another way to verify my membership. No… Instead of allowing me to get the wash that I pay for monthly they manually opened up the gate and had me turn around. To get the snow and salt off my car I had to either go to another zips location pay for a basic wash at the high point location. Zips car wash is cool but I would not suggest using the high point location.
• TM

  Tim M

  Sep 23, 2025
  2.0
  Customer service is severely lacking at this Zips location. I visited this Zips around 7:15 on 9/22. I pulled up to utilize my membership as I would at any other Zips. I pull my RFID sticker from my glove box and put it on the dash for it to be read but nothing happened. A young man come out to greet me and took my membership information off the sticker to process it inside. He was kind, no issue. A few minutes went by and a young lady came out and asked why I didn’t have my sticker attached to my windshield. I then stated that I’ve been to Zips across GA, NC, and SC and no one has ever asked why I didn’t have my RFID sticker attached, even the ones that didn’t have a scanning machine. She didn’t ask to verify my membership, license plate, or app (on my phone), pretty much said if the sticker wasn’t on the windshield, I couldn’t get a wash. I even have free washes outside my membership! $35 a month is a bit much to get treated like I’m trying to get over on someone. I told her to have a nice day and backed out and went to another location. I also checked the terms and conditions that she claimed and didn’t see any thing requiring the RFID sticker on the windshield. To top it off, the scanning machine at this location didn’t even work so why would it have matter? If it was, all this could have been avoided. I won’t be going back to this location.
• RR

  Rellaalovee

  Sep 29, 2024
  5.0
  My experience at this place was excellent! The service from Joseph was top tier!! He offered me the membership in which it helped me save a lot of money. 10/10 Must go again lol.
• ED

  Erin Dunlap

  Jan 18, 2021
  5.0
  I love coming to zips! Zoey is super sweet and always answers my questions! Everyone has a great personality! Awesome place to go! Super friendly.

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