Valvoline Instant Oil Change

4.2
241 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in High Point.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
3920 Sedgebrook Street, High Point, NC
27265, United States

Hours

Reviews

4.2
241 reviews
5 stars
164
4 stars
28
3 stars
9
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting personalized service and quick responses.

Service Quality

While some reviews noted excellent and efficient service, others reported issues such as damage to vehicles and poor handling of inspections.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors.

Staffing Issues

Multiple reviews mentioned short staffing leading to delays and poor service experiences.

Mixed Experiences

Overall, experiences varied widely, with some customers having great visits while others reported significant issues.
  • BC
    Brandon Cole
    Nov 4, 2025
    5.0
    Service was great and fast. Quamarhi showed me different prices, discounts and more to help me pick the best option available. I’ll be back.
  • VG
    Victoria Gerold
    Oct 23, 2025
    5.0
    Extremely nice staff, explained every step of the process to me. Gave clear options for types of oil and what each different one does. Personalized experience.
  • HR
    Hadley Ruch
    Oct 15, 2025
    1.0
    Paid $150 for oil change/tire rotation. Additionally received oil smeared on the interior and exterior of my vehicle, huge scratches on the wheels of my 2025 Forester with 10k miles, and they tried the cabin air filter bit even though it was perfectly fine and I had already told them I wanted no other services. I wish I had gone to my full-service shop, but had to choose Valvoline due to my work hours. Awful, and no way to fix it. Don’t come here unless you’ve thoroughly photographed your wheels beforehand and are stocked up on car wipes/microfiber cloths.
  • AT
    Adam Thomas
    Oct 10, 2025
    1.0
    I've been coming here for a long time but today my battery was fine when I pulled up. They tested it and told me it needed to be changed. Suspiciously it wouldn't start when they asked me to start it right after the test. They told me not to worry because they would give me a discount on the battery. AFTER they installed the new battery they told me they could not give me the discount. They charged me $202 for a $120 battery. I will not be going back to them or recommending anybody as I usually do to this place until this is made right.
  • A1
    Art To Freedom 1
    Oct 2, 2025
    5.0
    Great people. Great service. Been going to them for years. Try a transmission flush before getting a whole new transmission.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in High Point provide?

Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles, including oil changes, auto repair, car battery services, vehicle inspection, and auto air conditioning service.

What are the operating hours for Valvoline Instant Oil Change on weekdays?

The store is open Monday through Friday from 7:30 AM to 6:30 PM.