NTB-National Tire & Battery

4.5
827 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in High Point today.

Details

  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

NTB-National Tire & Battery
112 Westchester Drive, High Point, NC
27262, United States

Hours

Reviews

4.5
812 reviews
5 stars
673
4 stars
47
3 stars
17
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Akeem, Bryan, and Brad for their excellent service.

Efficiency

Customers frequently noted the quick service and timely completion of work, often mentioning being in and out in a short amount of time.

Professionalism

The staff was described as professional and knowledgeable, providing clear explanations and honest recommendations without pressure.

Trustworthiness

Several reviews emphasized the trustworthiness of the staff, with customers feeling confident in the services provided and not being upsold unnecessary repairs.

Mixed Experiences

While many reviews were positive, some customers reported issues with warranty claims and service quality, indicating inconsistency in experiences.
  • JS
    John Sidney
    Nov 10, 2025
    5.0
    Very customer friendly. I came in nervous about my check engine light and they provided a great and reassuring service. Great staff and quality service.
  • JG
    Jeff Golden
    Oct 27, 2025
    1.0
    My experience was terrible I purchased 4 tires and warranty from them. when I received my receipt, The tires listed on the receipt were different from the ones I purchased but had my credit card information on the receipt. I immediately spoke with the manager who told me he corrected the information in the system. I asked him if he was sure in case, I needed to use the warranty. He assured me that he had made the corrections. Well, I had to use the warranty and sure enough they claim they could not find the information and would not honor the warranty. then they sold the company and all records related to my purchase was lost. The new company said they would have not covered the warranty anyway because they no longer carry that brand. NTB had no intention of honoring their warranty and made no effort to rectify the problem. I using this company please be prepared to lose money and have a poor experience.
  • AR
    Alicia R
    Oct 21, 2025
    5.0
    I just moved down here and it's always stressful trying to find honest, reliable places that you can trust. I was happily surprised with the excellent customer service I received by Akeem, from the immediate warm greeting when I walked in, to getting my car in and fixed super quick even though I was a walk in and they were busy. They have my business from now on! Glad to have found this place.
  • NM
    Natasha Moorehead
    Oct 21, 2025
    5.0
    I had a great experience at NTB. The team was professional, efficient, and took the time to explain everything clearly. My car was ready on time, and the pricing was fair. I really appreciated the honest recommendations and no-pressure atmosphere. Will definitely be coming back!
  • CS
    Crystal Spears
    Oct 21, 2025
    5.0
    I came in for an oil change, inspection, tires, and an alignment they handled everything quickly and professionally. Shout out to Akeem (Store Manager - I think). He provided loads of great information and recommendations.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery in High Point offer?

NTB provides a wide range of auto services including tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repairs.

What are the operating hours for NTB-National Tire & Battery in High Point?

The store is open Monday through Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.