Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Hickory area, turn to Safelite AutoGlass . Those in central Hickory or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1961 US Hwy 70 SE, Safelite AutoGlass Hickory repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
588 reviews
5 stars
487
4 stars
26
3 stars
14
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the technicians, highlighting their promptness and thoroughness.
Service Quality
Overall, customers were satisfied with the quality of the windshield repairs and replacements, noting that the work was done efficiently and effectively.
Communication Issues
Several reviews mentioned difficulties with the automated phone system and communication regarding appointments, leading to frustration for some customers.
Management Concerns
A few customers reported negative experiences with management, citing rudeness and unprofessional behavior that impacted their overall satisfaction.
Cleanliness and Care
While many technicians were noted for their cleanliness and care during service, there were complaints about vehicles being returned in less than satisfactory condition.
- BBBrandon Buff2 days ago5.0Keaton's performance was exceptional. His respectful and professional demeanor, coupled with his productivity on-site, are qualities highly valued in our industry. I particularly appreciated his clear and thorough explanations of the work to be performed, which demonstrated his extensive experience. Upon completion, he provided comprehensive information regarding post-service care and driving recommendations. His exemplary customer service and work ethic are qualities I would actively seek to replicate within my own team, potentially through training and mentorship roles. I trust that his contributions are recognized and appropriately rewarded, as such talent is highly sought after in the market. Thank you, Safelite, for the outstanding service. I wish you a productive week.
- TCTony C5 days ago5.0The process was easy. The technician was prompt, professional, and friendly. I recommend this business.
- WFWendy FawJan 4, 20265.0Absolutely the Safelite technician done a fantastic job and so friendly and nice. Thank you so much doing great job
- BLB B L LDec 31, 20255.0Was about 330 for premium option to replace glass on my vehicle with water repellent coating. Pretty good customer service as well.
- JFJennifer FDec 26, 20255.0The Hickory, NC location has been great to work with. I've used their services three times since 2017 and have always been satisfied with the service I've received!
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located in Hickory, NC?
Safelite AutoGlass is located at 1961 US Hwy 70 SE, Hickory, NC 28602.
What services does Safelite AutoGlass offer?
Safelite AutoGlass offers windshield repair and replacement, auto glass installation and repair, windshield chip and crack repair, same-day service, power window repair, and insurance paperwork processing, among others.
What are the operating hours of Safelite AutoGlass in Hickory?
The store is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Hickory provide mobile service?
Yes, Safelite AutoGlass offers convenient in-shop and mobile auto glass repair and replacement services in the Hickory area.
What languages are spoken at Safelite AutoGlass Hickory?
Safelite AutoGlass Hickory provides services in English and Spanish.
Is an appointment required to receive service at Safelite AutoGlass?
Yes, appointments are required for service at Safelite AutoGlass in Hickory.
What payment options does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Which nearby automotive shops can I visit along with Safelite AutoGlass?
Near Safelite AutoGlass, you can also visit Precision Tune Auto Care and Maaco Collision Repair & Auto Painting for additional automotive repair services.
Are there dining options near Safelite AutoGlass in Hickory?
Yes, nearby dining options include Italian Village Pizza, Cicis Pizza, Firehouse Subs, Moe's Southwest Grill, and Gondolier Restaurant for various food choices.
What nearby retail stores can I visit when I come to Safelite AutoGlass?
Nearby retail stores include Sears, American Freight Furniture and Mattress, The Original Mattress Factory, Mattress Firm, Anna's Linens, and dressbarn for a variety of shopping needs.