Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Hickory area, turn to Safelite AutoGlass . Those in central Hickory or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1961 US Hwy 70 SE, Safelite AutoGlass Hickory repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
558 reviews
5 stars
458
4 stars
26
3 stars
14
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, knowledgeable, and efficient, providing high-quality work.
Customer Experience
Many customers reported positive experiences with friendly and helpful staff, although some noted issues with communication and scheduling.
Cleanliness
While most technicians left vehicles clean, there were complaints about messes left behind and damage to vehicles during service.
Communication Issues
Several customers experienced confusion and frustration with automated communication systems and scheduling processes.
Mixed Reviews on Repairs
While many customers were satisfied with the repairs, some reported issues with the quality of repairs, such as visible chips remaining after service.
- JJJoyce JaegerNov 9, 20255.0We had a chip in our windshield. It took about 30 minutes to be repaired, counting the time they explained the process and possible outcomes. Their lobby and work area are clean, neat, and welcoming. I recommend them if you need glass work on your vehicle.
- CRCaroline RichardsonNov 9, 20255.0This location was amazing!!! I initially was dreading having to drive to a shop (my truck needed the calibration) and having to wait on the service as we had a 2 hour drive. When we got there the staff was friendly and welcoming. They immediately grabbed the keys and began work. The wait time was shorter than expected and they did an excellent job! We grabbed lunch from a nearby restaurant and they were practically finished by the time we were back. Windshield looks amazing and they did an excellent job treating our vehicle with care and respect. Highly recommend this location!
- SBStephanie BridgesNov 9, 20255.0Safelite does a great job whether it’s repair or in this case replacement. My technician, Mark, is fabulous! The replacement looks as good or better than the original. He communicated throughout the whole process and was quick and efficient.
- DGDevon GayNov 1, 20255.0This was my first time ever using a windshield repair/replace service and I could be more pleased with the results. My technician Emilien was very knowledgeable and I can tell that he perfected his craft. My appointment was punctual and the service was completed while I was at work. Before I knew it the service was complete. The windshield glass looks amazing and it looks like I can see everything in 4k resolution now.
- BMBen MedlinOct 27, 20251.0I had a cracked windshield and called to try and schedule mobile service to replace, I was told I needed to bring my vehicle into the Safelite repair center in Hickory, NC. We scheduled the appointment the following week. I live 30 minutes from there so arranged transportation and arrived at the service center and they told me they couldn’t repair my type of vehicle. I had an appointment on the schedule for this vehicle and nobody bothered to call or text to let me know they couldn’t repair or complete the service. Very disapppointed, will not use this company in the future.
Frequently Asked Questions About Safelite AutoGlass
Where is Safelite AutoGlass located in Hickory, NC?
Safelite AutoGlass is located at 1961 US Hwy 70 SE, Hickory, NC 28602.
What services does Safelite AutoGlass offer?
Safelite AutoGlass offers windshield repair and replacement, auto glass installation and repair, windshield chip and crack repair, same-day service, power window repair, and insurance paperwork processing, among others.
What are the operating hours of Safelite AutoGlass in Hickory?
The store is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Hickory provide mobile service?
Yes, Safelite AutoGlass offers convenient in-shop and mobile auto glass repair and replacement services in the Hickory area.
What languages are spoken at Safelite AutoGlass Hickory?
Safelite AutoGlass Hickory provides services in English and Spanish.
Is an appointment required to receive service at Safelite AutoGlass?
Yes, appointments are required for service at Safelite AutoGlass in Hickory.
What payment options does Safelite AutoGlass accept?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Which nearby automotive shops can I visit along with Safelite AutoGlass?
Near Safelite AutoGlass, you can also visit Precision Tune Auto Care and Maaco Collision Repair & Auto Painting for additional automotive repair services.
Are there dining options near Safelite AutoGlass in Hickory?
Yes, nearby dining options include Italian Village Pizza, Cicis Pizza, Firehouse Subs, Moe's Southwest Grill, and Gondolier Restaurant for various food choices.
What nearby retail stores can I visit when I come to Safelite AutoGlass?
Nearby retail stores include Sears, American Freight Furniture and Mattress, The Original Mattress Factory, Mattress Firm, Anna's Linens, and dressbarn for a variety of shopping needs.