Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Hickory.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
1,086 reviews
5 stars
993
4 stars
23
3 stars8
2 stars2
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nate and Dee for their exceptional service.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and services, although there were some complaints about upselling and handling of specific issues.
Pricing
Customers appreciated the fair and reasonable pricing, with many noting that they felt they received good value for their services.
Speed of Service
The business was frequently commended for quick service, with many customers noting fast turnaround times for tire changes and repairs.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding management's handling of certain situations and perceived dishonesty in service recommendations.
- BFBryan Fulkersin5 days ago5.0Great service! Got 4 new tires on my truck. Ordered tires and installed the next day.
- CHChristian H6 days ago5.0I stopped in because my spare tire wasn’t mounted on the back of my Jeep and I physically couldn’t lift it myself. I had also been told I might need a conversion kit, so I wasn’t even sure if it could be installed. The guys there immediately took care of it for me, checked everything, and put the spare on without any problem and as it turns out I didn’t even need the kit. They were so kind, professional, and helpful the entire time. What really stood out was that they didn’t charge me anything even when I offered to pay them. They just helped me because they could. That kind of honesty and customer service is rare. Huge thank you to Matt and the rest of the team. I would recommend these guys to anyone that needs tire work
- MCMiranda ClineDec 29, 20255.0I have been a repeating customer with Mavis, they have taken care of mine and my families vehicles since they opened the doors on 127 on Hickory. They have always treated us fairly. Today Nat, was very generous to address my issue swiftly, professionally, and speak on other needs I have to address. Thank you Mavis for keeping our vehicles safe and reliable all this time.
- EMErik MiddlesteadtDec 27, 20255.0Said why only 4 stars? Guess I accidentally pressed it lol, but 5 forsure. Very nice and get shit done sometimes a lil slow but well and not completely take all your lunch
- ESEthan SpechtDec 27, 20255.0Always get you in and out with clear honest pricing and keep you up to date on progress. Brought in the incorrect part and they had me in an out full brake job with the correct part same day walk in. Excellent service would always recommend.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes in Hickory offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more auto services.
Do I need an appointment to get services done at Mavis Tires & Brakes?
No appointment is necessary; Mavis Tires & Brakes accepts walk-ins for all services, but scheduling an appointment is recommended for convenience.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and will match competitor prices within 30 days of purchase with a valid price quote.
Can I wait at the store while my car is being serviced?
Yes, there is a waiting area with television and free Wi-Fi for customers to wait inside or outside while work is done.
What are the store hours for Mavis Tires & Brakes in Hickory?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Does Mavis Tires & Brakes perform state inspections in Hickory?
State inspections are offered but availability varies by store; please check their website for specific location offerings.
What payment options does Mavis Tires & Brakes accept?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Which nearby places can I visit around Mavis Tires & Brakes in Hickory while my car is being serviced?
Nearby you can visit Café Gouda for coffee and sandwiches, Bojangles' for quick meals, or 9Round Fitness if you want to exercise during your wait.
Is there a place close to Mavis Tires & Brakes in Hickory where I can get a quick haircut or beauty treatment?
Yes, A New Leaf Hair and Nail Salon and Hair•by•rileyware are nearby salons where you can get haircuts and beauty treatments.
If I need urgent care or health services near Mavis Tires & Brakes, where should I go?
Catawba Valley Urgent Care - Piedmont is a nearby urgent care clinic offering health services close to Mavis Tires & Brakes.