Business Details
About
Towing Service Station
Since 1997, Hickory Wrecker Service, Inc. has provided professional towing, hauling, vehicle recovery, and hazmat cleanup services. As a family-owned and locally operated business with 48 years of combined experience, we pride ourselves on delivering prompt, damage-free service. Whether you need roadside assistance or heavy equipment transportation, our skilled team is ready 24/7. Call today for fast and reliable service!
Location
Hours
Reviews
4.2
159 reviews
5 stars
121
4 stars
6
3 stars1
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the drivers, highlighting their helpfulness and efficiency.
Response Time
Numerous reviews noted the quick response times, with many customers receiving assistance within 20 minutes of their call.
Pricing Issues
Several customers expressed concerns about high fees and unexpected charges, with some alleging price gouging and lack of transparency in billing.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service and unprofessional behavior from some staff members.
Overall Reliability
Despite some negative feedback, many customers recommended the service for its reliability and willingness to assist in difficult situations.
- MMMelanie McCulloughOct 19, 20255.0My son got in a bind on his way back to school after fall break, and Hickory Wrecker jumped in to save the day! They went out of their way to perform a service they don't normally do and saved me from driving 5 hours round-trip to help my boy. These guys are great. Highly recommended!
- BCBrandi Zimmermann ColemanOct 13, 20255.0Towed our truck and loaded trailer after the driver hit an object in the roadway puncturing the oil pan. Fast service, easy and friendly to work with and very reasonably priced. Would definitely use them again.
- RJRobbie Grant JrOct 11, 20255.0The only people in the Hickory metro that would answer the phone! They showed up promptly in the morning and picked up my broken down vehicle and towed it to location without issue. Very friendly and professional!
- KLK LVOct 2, 20255.0I locked my keys in the car. The gentleman Bryan got there as soon as possible and got my door to open in a jiffy and I was able to get back in and get my key. No problem with him at all. Probably the best experience I had with a car locksmith. Easy, fast, and straight to the point. Worth every penny.
- AHAdam HuskAug 28, 20255.0I live in missouri and I run a towing yard here. My mother and my aunt was traveling to a wedding and stopped in hickory n.c. and locked their keys in the vehicle. My mother called and was told it would be at least 2 hours before someone could come. My mother then contacted me very upset and distraught. I then call hickory towing and they gave me a very reasonable price and had someone on the way and would be there in 15 to 20 minutes. Hickory towing was very professional on the phone and understanding. If I could give more than 5 stars I would. Thank you for your professionalism and help. You all are awesome. Thank you and be safe out there my brother and sisters
Frequently Asked Questions About Hickory Wrecker Service Inc
What services does Hickory Wrecker Service Inc offer?
Hickory Wrecker Service Inc provides professional towing, hauling, vehicle recovery, and hazmat cleanup services, including roadside assistance and heavy equipment transportation.
When is Hickory Wrecker Service Inc open for business?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Hickory Wrecker Service Inc?
You can call them at +1 828-327-8700 or email them at hkywrecker97@gmail.com.
Where is Hickory Wrecker Service Inc located?
They are located at 254 10th St Pl NW, Hickory, NC 28601, USA.
What payment methods are accepted at Hickory Wrecker Service Inc?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the history of Hickory Wrecker Service Inc?
Established in 1997, Hickory Wrecker Service Inc is a family-owned and locally operated business with 48 years of combined experience.
Are there any automotive repair shops near Hickory Wrecker Service Inc?
Yes, nearby automotive repair shops include Davis Trim Shop, Flowers Auto Parts Co, Main Store, and Fit Autos, which can assist you with vehicle maintenance before or after using towing services.
Which local businesses near Hickory Wrecker Service Inc provide pet services?
Nearby pet service businesses are The Reef Den, The Bark Shack, and Dottie Belles Doghouse, offering aquatic pet supplies and grooming services.
What nearby facilities can help me with recycling and environmental services?
Sonoco Recycling and Gordon Recyclers are close by, providing recycling and garbage collection services through professional and ecological conservation efforts.
Are there fitness or martial arts clubs near Hickory Wrecker Service Inc?
Yes, Atlantic MMA and Fight for It & Co. nearby offer gym, martial arts, and boxing classes for those interested in fitness activities before or after visiting.