Hickory Wrecker Service Inc

4.2
159 reviews

About

Towing Service Station
Since 1997, Hickory Wrecker Service, Inc. has provided professional towing, hauling, vehicle recovery, and hazmat cleanup services. As a family-owned and locally operated business with 48 years of combined experience, we pride ourselves on delivering prompt, damage-free service. Whether you need roadside assistance or heavy equipment transportation, our skilled team is ready 24/7. Call today for fast and reliable service!

Location

Hickory Wrecker Service Inc
254 10th St Pl NW, Hickory, NC
28601, United States

Hours

Reviews

4.2
159 reviews
5 stars
121
4 stars
6
3 stars
1
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the drivers, highlighting their helpfulness and efficiency.

Response Time

Numerous reviews noted the quick response times, with many customers receiving assistance within 20 minutes of their call.

Pricing Issues

Several customers expressed concerns about high fees and unexpected charges, with some alleging price gouging and lack of transparency in billing.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service and unprofessional behavior from some staff members.

Overall Reliability

Despite some negative feedback, many customers recommended the service for its reliability and willingness to assist in difficult situations.
  • MM
    Melanie McCullough
    Oct 19, 2025
    5.0
    My son got in a bind on his way back to school after fall break, and Hickory Wrecker jumped in to save the day! They went out of their way to perform a service they don't normally do and saved me from driving 5 hours round-trip to help my boy. These guys are great. Highly recommended!
  • BC
    Brandi Zimmermann Coleman
    Oct 13, 2025
    5.0
    Towed our truck and loaded trailer after the driver hit an object in the roadway puncturing the oil pan. Fast service, easy and friendly to work with and very reasonably priced. Would definitely use them again.
  • RJ
    Robbie Grant Jr
    Oct 11, 2025
    5.0
    The only people in the Hickory metro that would answer the phone! They showed up promptly in the morning and picked up my broken down vehicle and towed it to location without issue. Very friendly and professional!
  • KL
    K LV
    Oct 2, 2025
    5.0
    I locked my keys in the car. The gentleman Bryan got there as soon as possible and got my door to open in a jiffy and I was able to get back in and get my key. No problem with him at all. Probably the best experience I had with a car locksmith. Easy, fast, and straight to the point. Worth every penny.
  • AH
    Adam Husk
    Aug 28, 2025
    5.0
    I live in missouri and I run a towing yard here. My mother and my aunt was traveling to a wedding and stopped in hickory n.c. and locked their keys in the vehicle. My mother called and was told it would be at least 2 hours before someone could come. My mother then contacted me very upset and distraught. I then call hickory towing and they gave me a very reasonable price and had someone on the way and would be there in 15 to 20 minutes. Hickory towing was very professional on the phone and understanding. If I could give more than 5 stars I would. Thank you for your professionalism and help. You all are awesome. Thank you and be safe out there my brother and sisters

Frequently Asked Questions About Hickory Wrecker Service Inc

What services does Hickory Wrecker Service Inc offer?

Hickory Wrecker Service Inc provides professional towing, hauling, vehicle recovery, and hazmat cleanup services, including roadside assistance and heavy equipment transportation.

When is Hickory Wrecker Service Inc open for business?

They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.