Advance Auto Parts

4.3
348 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1425 US Highway 70 SW in Hickory offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1425 US Highway 70 SW, Hickory, NC
28602, United States

Hours

Reviews

4.3
348 reviews
5 stars
203
4 stars
79
3 stars
38
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Izzy and Johnny.

Service Quality

Customers appreciated the prompt and professional service, especially in diagnosing and resolving car issues.

Pricing Concerns

Some reviews mentioned high prices and dissatisfaction with pricing policies, particularly regarding price matching.

Product Availability

While many found the store had a good selection of parts, there were instances of customers not finding specific items they needed.
  • JB
    Jax Baxter
    Dec 30, 2025
    1.0
    Drove an hour for a part that they have in stock just for the Store manager to hold the part in the back for them themselves. Tried calling before hand and the person on the phone kept reading back the wrong part number. Total waste of my time and will never shop with this company again. Called customer service and they did nothing to resolve it, just said the part was already purchased. Customers do not come first here.
  • JM
    Jim McHenry
    Dec 22, 2025
    5.0
    Checked my battery free of charge, which I had just purchased a few weeks ago but was still having electrical issues. Prompt and courteous. Would definitely go here again for auto parts.
  • TT
    Tonia
    Sep 27, 2025
    5.0
    Went to have my starter checked. At first the thought I was bringing one in. But no I wanted the one in my car checked. He did hook it up to a device that checked the battery, alternator, and starter. They all checked good. So he was very helpful and professional, and kind. Wasn't able to figure out my problem. But was greatful for his help.
  • CH
    carol hobbs
    Sep 8, 2025
    5.0
    Can I say enough about Izzy? Best service best care and expertise advice! I had purchased a Ford navigator just a week or two prior to going to North Carolina when the battery light came on. Izzy checked it it was my alternator not only. Did he get it to the parts store which you ordered from a nearby parts store and it was delivered within an hour or two he actually found me the mobile mechanic Lorenzo, who was absolutely fantastic and was able to install my alternator on site on getting it in and he noticed my serpentine belt was faulty and was able to install it. very good price I’m gonna tell you what I can’t say enough about this auto parts store, and how they went above and beyond for Florida traveler. Then I went went above. I was traveling again and my Ford navigator that was purchased 2009. The check engine light came on and it started overheating. I realized I was only 30 minutes from there. What’s the chances because I’ve been over a grandfather’s Mountain ? I went straight back to Izzy called up Lorenzo. There was a rock in my heater line. You know what they located the part if I needed it, they showed me where it was, but it didn’t overheat and I bought fluid. I paid for everything and Lorenzo was only $40 to solve the problem. Add the fluids and take a stone out of that heater line. I’m very blessed to have met them all. I highly recommend them.
  • CP
    Clay Powell
    Sep 3, 2025
    5.0
    I needed help with tail light bulb. I always get great service here.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*