Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1425 US Highway 70 SW in Hickory offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
345 reviews
5 stars
202
4 stars
78
3 stars
38
2 stars
10
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Izzy and Johnny.
Product Availability
Customers frequently noted that the store had a good selection of parts and tools, although some experienced issues with incorrect parts being provided.
Pricing Concerns
Several reviews mentioned high prices compared to competitors, with some customers expressing frustration over perceived overpricing.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude service and unhelpful staff, indicating inconsistency in service quality.
Convenience
The store was recognized for its convenient location and services, such as oil recycling, which customers appreciated.
- TTToniaSep 27, 20255.0Went to have my starter checked. At first the thought I was bringing one in. But no I wanted the one in my car checked. He did hook it up to a device that checked the battery, alternator, and starter. They all checked good. So he was very helpful and professional, and kind. Wasn't able to figure out my problem. But was greatful for his help.
- CHcarol hobbsSep 8, 20255.0Can I say enough about Izzy? Best service best care and expertise advice! I had purchased a Ford navigator just a week or two prior to going to North Carolina when the battery light came on. Izzy checked it it was my alternator not only. Did he get it to the parts store which you ordered from a nearby parts store and it was delivered within an hour or two he actually found me the mobile mechanic Lorenzo, who was absolutely fantastic and was able to install my alternator on site on getting it in and he noticed my serpentine belt was faulty and was able to install it. very good price I’m gonna tell you what I can’t say enough about this auto parts store, and how they went above and beyond for Florida traveler. Then I went went above. I was traveling again and my Ford navigator that was purchased 2009. The check engine light came on and it started overheating. I realized I was only 30 minutes from there. What’s the chances because I’ve been over a grandfather’s Mountain ? I went straight back to Izzy called up Lorenzo. There was a rock in my heater line. You know what they located the part if I needed it, they showed me where it was, but it didn’t overheat and I bought fluid. I paid for everything and Lorenzo was only $40 to solve the problem. Add the fluids and take a stone out of that heater line. I’m very blessed to have met them all. I highly recommend them.
- CPClay PowellSep 3, 20255.0I needed help with tail light bulb. I always get great service here.
- SNSusan NicklesJul 24, 20255.0Helpful and Friendly Staff. They checked my issue with my SUV and had a happy ending. I will use them as my go to store
- TTTammyJul 13, 20255.0Had to pick up stuff for truck
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Hickory offer?
Advance Auto Parts stocks automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase. They also provide free battery testing and recycling services.
Can Advance Auto Parts install windshield wipers?
Yes, with purchase, they offer free installation of windshield wipers. Exclusions may apply.
What are the payment options available at Advance Auto Parts in Hickory?
You can pay using American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts in Hickory?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts provide curbside pickup?
Yes, they offer curbside pickup for added convenience.
Are there wheelchair accessible features at Advance Auto Parts Hickory?
Yes, the location has wheelchair accessible entrances and parking.
Are there places nearby where I can get my car washed after shopping at Advance Auto Parts?
Yes, Highway 70 Car Wash is nearby, offering car wash, auto detailing, and automotive repair services, which you can visit after purchasing auto parts.
Where can I find convenient delivery or courier services near Advance Auto Parts?
There is a UPS Access Point location nearby for courier, delivery, and shipping services, which can be handy for sending packages while visiting the area.
Are there any food or dining options close to Advance Auto Parts in Hickory?
Yes, nearby options include Dunkin' Donuts for coffee and snacks, Mountain Fried Chicken for American-style chicken dishes, and West End BBQ for barbecue meals, convenient for grabbing a bite before or after your visit.