Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1855 12th Ave NE in Hickory offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
231 reviews
5 stars
144
4 stars
42
3 stars
23
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful service provided by staff, with many specific mentions of individual employees who went above and beyond.
Product Availability
Most customers reported that the store typically has the parts they need in stock, although some noted issues with specific orders and availability.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service speed and staff knowledge.
Pricing Concerns
Several customers mentioned that while the service and products are good, prices can be higher compared to competitors.
- M2Madman 2013Nov 11, 20255.0The only place I get my parts from
- WDWW DirtworkOct 16, 20255.0Awesome service!
- MMMr W Anderson (Mumblz)Oct 13, 20255.0Always willing to go that extra mile for you
- SSSavanna SeeseAug 23, 20255.0Special mention to—- Larry! He was a great help getting my new battery in and very informative on my options and deals without being pushy! My dad always sends me to advance and I always get excellent service :)
- CHC HollandJul 28, 20254.0Returned core part for Alternator I purchased
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products and services does Advance Auto Parts in Hickory offer?
Advance Auto Parts offers automotive aftermarket products including batteries, motor oil, brakes, wipers, air filters, spark plugs, alternators, and A/C recharge kits. They also provide free services such as battery testing, engine code scanning, battery and wiper installation with purchase, and battery recycling.
Can Advance Auto Parts install my new car battery?
Yes, Advance Auto Parts will install your new battery for free with purchase at most locations, including their Hickory store.
Does Advance Auto Parts recycle old car batteries and used motor oil?
Yes, they offer free battery recycling and will recycle used motor oil as well, with some exclusions that may apply.
Are appointment or reservations required to use services at Advance Auto Parts?
No, appointments are not required to shop or use services at Advance Auto Parts.
What payment methods are accepted at the Hickory Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup or in-store shopping?
Yes, Advance Auto Parts offers curbside pickup and in-store shopping at their Hickory location.
What are the operating hours of the Hickory Advance Auto Parts store?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Is Advance Auto Parts in Hickory wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking lot for customers.
What nearby places can I visit before or after shopping at Advance Auto Parts in Hickory?
Nearby you can visit Pandora Jewelry or Oz's Jewelers for fine jewelry shopping, or enjoy a meal at Oriental Express Restaurant, Wendy's, KFC, Bojangles', or Papa John's Pizza. For automotive repair needs, Springs Road Car Care and AutoZone are close by.
How can nearby courier or bank services assist my visit to Advance Auto Parts in Hickory?
The nearby UPS Access Point location provides convenient shipping and delivery services, while Truist bank nearby offers banking needs, facilitating your errands in the area.
Are there any entertainment or fitness locations near Advance Auto Parts in Hickory?
Yes, you can visit the Palace Arcade for gaming entertainment or work out at Hickory Fit Body Boot Camp gym nearby.